This West Orange hotel is across from the Essex Green Shopping Center. The hotel features free Wi-Fi and an indoor pool. Guestrooms offer a seating area and a 27-inch cable TV.
Roseceter
United States of America
The staff is friendly, the beds are so comfortable and the rooms are nice and clean.
This all-suite hotel is 7 miles from Newark and 19 miles from downtown Manhattan. It features an indoor pool, a fitness center and free Wi-Fi throughout the hotel.
Dana
United States of America
It was very convenient to everything we were there for. The room was spacious. Communal spaces were good as well. Good pantry options too.
Located 6 mi away from Newark Liberty International Airport, this hotel is near a variety of area attractions, including New York City and offers contemporary guestrooms.
ryan
United States of America
You screwed up my reservation and the hotel didn't get it we had a confirmation number but it was never sent to hotel. and I spend an hour at 3am with hotel.com phone support to find out you system screwed up and I had to pay higher price out of pocket and lose an hour of sleep.i even made you email me so I have proof of your scree up
Near attractions such as the New Jersey Performing Arts Center, this hotel in Newark, New Jersey offers a free, daily continental breakfast with fresh waffles.
The newly renovated Hampton Inn & Suites Fairfield is located on Highway 46 in Fairfield, within 15 minutes of popular wedding venues, Willowbrook Mall, and Montclair State University.
Kia
United States of America
The Breakfast was Great. We really Enjoyed the Food.
The front desk stuff Gabriel scammed our credit card for not...
The front desk stuff Gabriel scammed our credit card for not authorized amount and refused to reverse the charge, claiming even he did it by mistake, only the manager has capacity to return money and promised it will be fine the “following morning”. We chased them for few days, manager never materialized at work, Gabriel repeatedly told us he wasn’t able to get in touch with him (Kwaku Debrah manager’s name). We called fraud department on visa (they returned the wrong charge today, on Friday) the front desk stuff Gabriel and Annalisa changed the story from “punching wrong button” to they “charged us lawfully for the stay”. They even produced fast cooked invoice with absolutely new numbers which don’t correspond with neither what we paid for hotel while booked it, nor with wrong charge Gabriel did the night of checking in. Avoid this hotel. Grand Wilshire was real Grand property yet few years ago. It changed drastically. The slope started before pandemic and only deteriorated since to become worse than the side road motel, where you don’t want to give your credit card out of fear to be scammed. Manager - is never there, or hiding, stuff is so unprofessional that leaves you speechless, rooms are rundown, heating/AC is broken, no hot breakfast… the list is going on. All the inconveniences, out of order room phone, etc is still something you can deal with, but criminal activity at the front desk - it’s unacceptable and requires attention of authorities. I am sure we are not the first people they tried to scam. Possibly that they target the out of country travelers only, whom is very inconvenient to chase them.
Gene
Canada
2.0
Scored 2.0
As I said, this was the worst hotel experience of my life.
As I said, this was the worst hotel experience of my life. Our room was not cleaned for the entire 3 days we were there! After the first whole day I was told that the rooms were cleaned every 2 days. Imagine my surprise when on returning to the room on the third nite I found another dirty room!!! My husband asked to be put into a clean room since the majority of the parking lot was empty so clearly other rooms were available and was told its not your 'policy' to do that. Well, my policy is to never ever stay at one of your hotels again.
marilyn
United States of America
8.0
Scored 8.0
There are plenty of stores in proximity to the hotel making...
There are plenty of stores in proximity to the hotel making it easy to get what you need! The amc theater with dining is a great option as well. We didn’t stay in west orange a lot because our activities were elsewhere, but it was a nice location to get away from the Jersey hustle and bustle.
Rebecca
United States of America
10
Scored 10
What I like most about West Orange, is I grow up in the area...
What I like most about West Orange, is I grow up in the area. It has always been a great place to live and visit. The malls are not too far also i't only abut 40 minutes to hour away from New York in traffic. Which I don't mind. I usually eat at Olive Garden, My activities are near the Zoo and I like the old historic settings.
Ms. Fonville
United States of America
10
Scored 10
All was very good, bed was amazing all personnel
All was very good, bed was amazing all personnel
was always helpful, I got lost going to the Hotel on our arrival day and Thanks to Alex we did find the Hotel (my GPS was not working)
She took the time to get us there by helping over the phone
Thank you Alex!!!
Juan
United States of America
10
Scored 10
West Orange has varied locations to enjoy.
West Orange has varied locations to enjoy. Historic Thomas Edison home and lab, South Mountain Reservation is great for outside recreation. Eagle Rock Reservation has multiple groups September 11 memorial statues overlooking several towns out to NYC skyline.
We applied for check-in at 1:30 that afternoon. We are very grateful to the staff of this hotel. They are all very friendly and polite. The atmosphere of the hotel is also very warm, and the rooms are clean and tidy. If you are traveling to New York, this is definitely a very good choice. You can completely relax even when you are most tired, and fall asleep very easily. And welcome the new day full of energy.
Lovely hotel. Large room, tastefully decorated. Extremely clean. The only issue I had was that on booking.com I had a confirmation for a king room, but upon arrival was told that I had a room with 2 double beds. The hotel was sold out and had no king rooms. The hotel also advertises a restaurant on-site, but the restaurant was closed for renovations, which was disappointing.
A Great hotel at a reasonable price, The staff did everything possible to accomodate us. The rooms are big, comfortable and clean. And tge Beighborhood is safe with a couple restaurants in walking distance.
From the moment we walked in, we felt welcomed. The room was very large and inviting. The breakfast was excellent with VERY helpful staff. We'd definitely return and recommend the hotel to others/
The hotel room was very clean, as well as other locations in the hotel. (Elevator, lobbies, hallways, and the property surrounding the hotel. The staff was very helpful and extremely polite
The King size bed room was nice and big and had a funky design (the wall paper). The TV was nice and big and HD quality. It appeared to be a new(ish) hotel so everything was clean and new.
Standard room in line with expectation. Very friendly receptin althou check it was late at night . Nice Indoor pool for a swim in the moring. Parking in front of the Hotel available.
The lobby was beautiful and cozy. The hotel and room were clean and comfortable. The room was very spacious. And the location of the hotel was very convenient.
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