We have our car parked on the garage and after a huge snow storm the hotel didn't take care of cleaning the car entrance. We had to wait for hours until the city cleaner came came.

Great location. Good breakfast. good staff.

Stayed in March 2024

Not walking distance from slopes especially with a child

Great value for money and food was ok

Stayed in February 2024

Food was 7/10 but we were satisfied with this. Mentioned Sauna was a super small (like a box). If you arrive with public bus you should go up from the nearest bus stop about 2 km. It was an adventure for us :) Wifi in the room 402 was not working at all. Full signal but no internet in the network. :-(

Good food choice for adults and children. Super friendly staff on reception and restaurants. Nice guys in shuttle buses to the lift. They helped us always and always smile. I love those people.

Stayed in March 2024

The water in the pool was a little bit cold

The hotel is nice and has things to do, as in the area there aren’t any bars or restaurant that you can go by foot in less than 20 minutes

Stayed in February 2024

Nothing to dislike.

The Hotel is perfectly located between Soldeu and El tarter. Bot lifts within walking distance (not with ski shoes btw). The rooms are well set up with a great pool, Gym and Massage as options. Breakfast is good and offers a good variety of food

Stayed in February 2024

Great location for skiing. Nice warm rooms with a good view.

Stayed in December 2023

We have nothing negative to say

The room was just big enough for a double bed and a single for our son, very clean and nicely decorated. The pool is small but warm clean and a nice addition after a day on the slopes, We didn't take breakfast but we had the evening meal which for 17 euros was a buffet style menu, with a nice selection of pasta meat fish salad. The entertainment for my 5 year old, face painting, bingo ect was also a surprising plus. The staff were all very helpful and made our stay a pleaseure

Stayed in December 2023

There are some points to be checked about maintenance, like switches not working properly and tilting lights. Also the elevator uses to be very busy.

The location is very nice, close to communications but far enough for a relaxing environment. The staff is really helpful and kind, paying a charming approach with the children. The beds were very good, and in a very quiet place, sleeping was superb.

Stayed in August 2023

Great location. Friendly staff. Very clean, heated and good breakfast

Stayed in February 2023

hotel has free shuttle but we couldn’t manage to find it when we went back. More precise location would be appreciable.

The location next to the ski resort is great, the staff is welcoming, the massages that you can book in the hotel was worth it, the room were very clean.

Stayed in January 2023

caffee is not so great at breakfast.

Good location if you ski at El tarter. There is a pablic parking near the hotel, it is so convenient. Good activities for children.

Stayed in December 2022

Value for money

Stayed in December 2022

we stayed in another hotel but the personnel was great and very helpful with this exchange

Stayed in September 2022

No parking at the hotel (full), and you were fined and towed if you left it on the street, although the staff was nice enough to warm us and suggest a paid parking nearby.

Clean, good value, amazing vue (although mot from our room 😂), good value for money especially we booked a fee hours before.

Stayed in September 2022

Small hidden additional fees

Clear, cheap stay, reactive reception

Stayed in August 2022

Nothing

The hotel ambiance is very beautiful .. And my family Enjoyed so much .. thanks

Stayed in August 2022

the room was a bit tight for space

liked the pool as it was very hot

Stayed in June 2022

Dinner was at 8pm. We probably would have liked it a little earlier.

The shuttle bus to the El Tarter Gondola was very good. The staff were friendly and helpful. The en suites were nice. The Hotel pool was good to have available and nice. Breakfast and dinner were self service buffet. The food on offer was nice with a good variety to cover all tastes. There is TV/comfy chair room and a games area with pool (2 euros) and table football (1 euro) as well as other arcade type games.

Stayed in April 2022

The Wifi was very poor. the food was average. no parking spots available. the room was clean everyday (bathroom and bed) but I don't think they cleaned the floors that by the end of the week had a lot of dust in it.

The room was comfortable and quiet. The waitress was very nice. the pool and sauna are free and always available without previous booking.

Stayed in April 2022

I never managed to catch the shuttle back from the gondola because I stayed in town for an apres drink. Getting up from the town on the first day with a suitcase was difficult (I saw other guests struggling with this too).

The room was comfortable and clean. Excellent over the bath shower. Receptionist very efficient and friendly. Vital shuttle down to the gondola. Actually had power sockets near the bed for charging phone etc.

Stayed in April 2022

beds not that comfortable/small room small breakfast needs some high quality espresso pool too small, full of kids no steam room

Good bathroom, nice room, quiet, nice staff, pool Clean room Parking relatively close Off street drop off point

Stayed in March 2022

-

Nice room, great food options at the hotel

Stayed in February 2022

The hotel is a little overpriced. There are only a few parking slots available.

I didn't use the pool, but the hotel facilities are very good. The room was comfortable and clean. Breakfast and dinner included was pretty good.

Stayed in February 2022

cold showers after a full day of skiing, four nights out of seven … the rooms were extremely hot at night and very noisy making it hard to sleep..

the staff… having no meals to prepare… the free minibus service to the ski lifts…

Stayed in February 2022