The check in was terrible, because I told with too time if is possible start my stay more early without pay more and the staff say yes no worries, when I got to the Hotel 4:00Am the company make us wait until 11:00am. For other side the room and staff was so cool

Price and location is good

Stayed in May 2024

Facilities

Food was great. Staffs tried their best to help at all times. Kudos to the team. Somehow disappointed with the facilities though. Due to adverse weather in the morning , the pool was closed all day even if the sun was out from mid day for the rest of the day. We had to pay for the Kids place to keep the child entertained. Surely this could have been provided as a complimentary basis on that day given the circumstances. Also the sauna is currently out of order for renovations and the steam room was not opened that day. Hopefully these can be reviewed by the Management.

Stayed in May 2024

The internet has sometimes problems.

Rooms are clean. Breakfast is very good. Very friendly and helpful staff.

Stayed in May 2024

Breakfast were fee choices

The location and the spacious room

Stayed in April 2024

Nothing

Location,

Stayed in May 2024

Cleanliness and facilities not working in room

The location was really good!

Stayed in May 2024

Bad lighting in the room.

the staff was very friendly. excellent location.

Stayed in May 2024

Waited two hours after checking time to clarify with receptionist why the quadruple room booked and paid well in advance was not available and why it has been offered initially a much lower room alternative, unacceptable for what i have been paid, instead the one booked. Finally i have got the correct room booked after my insistences and after this unpleasant event i got a bitter taste and wondering how was possible to happen to a such well ranked hotel. Frankly speaking i am afraid next time to pay in advance to avoid such unpleasant situations which could been ruin your vacation.

The international buffet breakfast and dinner had sufficient kinds of food items to satisfy any preferences. The buffet food items were replenished quicky once consumed. The time interval of the breakfast and dinner were generous. . The quadruple room was spacious and cleanliness well maintained daily. The hotel have a nice underground free parking. Late checkout was possible on request free of charge.

Stayed in May 2024

Swimming pool chars completely in the sun - more sun umbrellas needed;

Location was very good, staff friendly; Special thanks to Faizan our room keeper; He was very helpful and made sure that our room was always clean; Also, AKRAMUL was very helpful in the restaurant; Always smiling and we felt very welcome; Staff was great;

Stayed in May 2024

The stuff working outside helping you getting a taz they were very rude

Stayed in May 2024

Breakfast

Fantastic staff location breakfast was average The staff in photo was very helpful and very very courtesy

Stayed in April 2024

The next room was so noisy even at late night. It was disturbing. Appropriate distance between rooms would br better

Stayed in May 2024

room furniture is old , need to renew . bathroom also need to renew . breakfast is soo good and dinner . staff was amazing and very helpful and kindness with guests

Stayed in May 2024

Provided 2 water bottles for the entire day, Enough water atleast 4 bottles should be provided.

Hotel is very good.

Stayed in May 2024

A holiday well spentin a nice hotel with very nice staff, Yihenew and others.

Stayed in April 2024

Service and nice people. Ansari concierge was very helpfull

Stayed in May 2024

The hotel offers a courtesy bus to the beach but its not big enough to hold the number of people wishing to go. People are then fighting for a seat. There is no order To it. Would be better if the hotel offered a sign up sheet to reserve a place on the bus

Clean, friendly with good location . Spa facility good. Towels are provided for the sunbeds

Stayed in May 2024

Nil

Everything

Stayed in May 2024

I had quite a good experience, but the only thing I did not like was that the air conditioning was very hard to use. I would lower it, and then I felt like it just did nothing at times. It was really hard to sleep at night because it was so hot.

Stayed in April 2024

The wonderful staff especially the person named Shoiab was very good to us, he helped us a lot. Good Hotel.

Stayed in April 2024

Good value for the money. Ideal location

Stayed in April 2024

Nothing

The Staff was very polite and helpful😊 The breakfast staff (specifically Romany and Suranga) were very presentable, helpful, polite and loving what they are doing.

Stayed in April 2024

We had a wonderful time here in Atana Hotel. I recommend everyone 😊

Stayed in May 2024

The drinks cooler needs to be upgraded and would be beneficial to have a refrigerator. WiFi also needs to be improved.

Laxman from the house keeping team was very good and went over and beyond to help. The hotel Manager Amjad was also extremely helpful in understanding our circumstances and concerns.

Stayed in April 2024