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  4. Reviews of Rochester Hotel M

Reviews of Rochester Hotel M This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Esmeralda 556, 1007 Buenos Aires, Argentina

Review Score

Based on 47 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 1 - 25

  • Reviewed: November 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Trying to figure out how the three tap system worked in the bathroom.

    The staff in reception were friendly and helpful throughout the stay

    Stayed in November 2023

  • Reviewed: July 11, 2023

    9.0
    In general my stay was very satisfied, hotel well located ,near to many restaurants
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 12 nights

    The structure of the new rooms

    Starting the Front desk staff was very helpful ,kind and professional .Alejandro is a senior staff members and keep his interactions friendly and professional. Also the seniors concierge always helpful and always acknowledge guests . The housekeeping personal was a plus.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    just soo so

    Stayed in April 2023

  • Reviewed: April 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    a bit tired rooms

    good location

    Stayed in April 2023

  • Reviewed: April 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    poor wifi

    Clean central location

    Stayed in April 2023

  • Reviewed: March 27, 2023

    8.0
    good stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    close to bus station; room is spacious with good facilities

    Stayed in March 2023

  • Reviewed: June 27, 2022

    9.0
    Friendly staff, clean room and good breakfast add up to great stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    my room was a little noisy with elevator, washing machine and nearby construction, but not terribly.

    Clean, modern room, exceptional friendly staff

    Stayed in June 2022

  • Reviewed: January 27, 2022

    9.0
    Excellent
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent customer service

    Stayed in January 2022

  • Reviewed: November 23, 2023

    4.0
    Not great, not too terrible
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    I wouldn't say this is a 4-star hotel - something in between 2 and 3. I got my Rayban sunglasses stolen, when I asked the hotel staff, they said they did not find them. The communication was difficult since not everybody from the staff was speaking English. Ended up paying more that the price from the booking. There was rarely hot water and no water at all one of the nights. Since I was having online meetings in the mornings, asked if I can take my breakfast in the room, they said no. Last morning I left very early for a flight, requested to get the breakfast in a box, again they said no although it was paid and it is a normal procedure in so many places, so I requested a refund which I never got. The breakfast was very simple with not variety of food. At least the location was ok.

    Not great, not too terrible

    Stayed in October 2023

  • Reviewed: November 23, 2023

    4.0
    Not great, not too terrible.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    I wouldn't say this is a 4-star hotel - something in between 2 and 3. Communication was difficult since not everybody from the staff was speaking English. Ended up paying more that the price from the booking. There was rarely hot water and no water at all one of the nights. Since I was having online meetings in the mornings, asked if I can take my breakfast in the room, they said no. Last morning I left very early for a flight, requested to get the breakfast in a box, again they said no although it was paid and it is a normal procedure in so many places, so I requested a refund which I never got. The breakfast was very simple with not variety of food. Location is ok.

    Not great, not too terrible.

    Stayed in October 2023

  • Reviewed: August 31, 2023

    10
    Excellent staff, lovely hotel great breakfast
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Nothing

    Superb hotel, great attentive and helpful staff, excellent breakfast and room was perfect. Location was very good with lots to do within walking distance and the metro across the road too

    Stayed in June 2023

  • Reviewed: August 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I was put in an old part of the hotel a d the room was horrible. AC was loud, Internet speed was very slow and bathroom was very dated

    Nice breakfast and decent location for centre of city.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    10
    A great hotel in a good location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were very helpful and very friendly. The food was very nice too.

    Stayed in June 2023

  • Reviewed: August 31, 2022

    10
    De 10
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Excelente todo, recomdable

    Stayed in August 2022

  • Reviewed: August 28, 2022

    4.0
    Administrators can steal money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights

    The main negative impression was left by the administrator who registered us when he accepted payment in cash. I counted the required amount twice, he counted it UNDER HIS DESK and said that 500 pesos were missing. I gave another 500 pesos, and then in the room I counted the rest of my money and made sure that the receptionist had stolen that bill. Therefore, be careful, although the hotel is 4*, thieves work in the staff!

    The rest of the hotel is not bad, but the level is more suitable for 3*. Breakfasts for Argentina is quite good. The Internet is stable. The rooms are not very big, but quite clean. The area is quite safe, there are many attractions nearby. The nearest large hypermarket is in Spinetto Shopping Center (Coto). But much closer a good supermarket Carrefour is nearby (Rivadavia 999). And right there is a Western Union office to get pesos at a good rate.

    Stayed in July 2022

  • Reviewed: August 12, 2022

    4.0
    very economical, you get what you pay for
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it is not a 4 star hotel by any stretch of imagination. We not have enough sockets in the room to charge anything, usb sockets out of service, no adaptors available. the bed is super uncomfortable, with random light over your face that does not switch off; the sheets were not clean, even a bloody mark on a pillow. very poor breakfast.

    the location is convenient

    Stayed in August 2022

  • Reviewed: July 11, 2022

    5.0
    Not so good experience
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms were different then what we seen from booking. Then we discovered that we were in the old accomodations. So we had to ask to change the room after two nights., I just had a bad experience finding a hair in some of the sweets at the breakfast. The price is higher than expected, doesn't worth the experience.

    Location Staff

    Stayed in July 2022

  • Reviewed: July 10, 2022

    10
    Highly recommend!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was good, but the shower I got was a little dirty.

    Hotel reception was amazing, helpful, and very responsive and kind. WiFi was VERY good, had no problem streaming or taking work calls either. Overall super solid.

    Stayed in July 2022

  • Reviewed: May 9, 2022

    10
    staff very helpful
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights

    restaurant had very limited items; only 1 dish available one night. could be better

    breakfast was good; location great

    Stayed in May 2022

  • Reviewed: May 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the sewer in the bathroom ran over every time a shower was taken

    Stayed in April 2022

  • Reviewed: April 8, 2022

    6.0
    Confortable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Baño, tv y cable

    Desayuno

    Stayed in April 2022

  • Reviewed: April 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was okay, but not what was shown in the pictures of booking.com. The pictures show a renovated version. The bathroom was much older with a leaking toilet, painted tiles where the paint was coming off and greasy sealant in the corners.

    Perfect location, nice staff

    Stayed in April 2022

  • Reviewed: January 6, 2022

    10
    Awesome staff and hotel!!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was great and the place was amazing!

    Stayed in January 2022

  • Reviewed: December 30, 2021

    6.0
    Good loclalisation for good price
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Nor very clean bathroom, personnel not speaking English also at reception desk, during my stay there was a renovation which make a lot of noise during the day but also lat evening, very unpleasant view from the window.

    Very good localization, personnel with willingness to help and answer your questions, nice renovated room, good breakfast, very good care on COVID requirements.

    Stayed in December 2021

  • Reviewed: July 30, 2022

    5.0
    ok
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom: the water took very long to get hot and it needed to be turn on and off a few time also. it was small and have a very bad lighting.

    Good breakfast

    Stayed in July 2022

Showing 1 - 25

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