Esmeralda 556, 1007 Buenos Aires, Argentina
Based on 47 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: November 30, 2023
Peter
United KingdomTrying to figure out how the three tap system worked in the bathroom.
The staff in reception were friendly and helpful throughout the stay
Stayed in November 2023
Reviewed: July 11, 2023
Pablo
United States of AmericaThe structure of the new rooms
Starting the Front desk staff was very helpful ,kind and professional .Alejandro is a senior staff members and keep his interactions friendly and professional. Also the seniors concierge always helpful and always acknowledge guests . The housekeeping personal was a plus.
Stayed in June 2023
Reviewed: June 17, 2023
Alec
Chinajust soo so
Stayed in April 2023
Reviewed: April 28, 2023
Elizabeth
United Kingdoma bit tired rooms
good location
Stayed in April 2023
Reviewed: April 16, 2023
Waldo
South Africapoor wifi
Clean central location
Stayed in April 2023
Reviewed: March 27, 2023
Yu
Swedenclose to bus station; room is spacious with good facilities
Stayed in March 2023
Reviewed: June 27, 2022
Matthew
United States of Americamy room was a little noisy with elevator, washing machine and nearby construction, but not terribly.
Clean, modern room, exceptional friendly staff
Stayed in June 2022
Reviewed: January 27, 2022
Carolina
SpainExcellent customer service
Stayed in January 2022
Reviewed: November 23, 2023
Maria-tereza
BulgariaI wouldn't say this is a 4-star hotel - something in between 2 and 3. I got my Rayban sunglasses stolen, when I asked the hotel staff, they said they did not find them. The communication was difficult since not everybody from the staff was speaking English. Ended up paying more that the price from the booking. There was rarely hot water and no water at all one of the nights. Since I was having online meetings in the mornings, asked if I can take my breakfast in the room, they said no. Last morning I left very early for a flight, requested to get the breakfast in a box, again they said no although it was paid and it is a normal procedure in so many places, so I requested a refund which I never got. The breakfast was very simple with not variety of food. At least the location was ok.
Not great, not too terrible
Stayed in October 2023
Reviewed: November 23, 2023
Maria-tereza
BulgariaI wouldn't say this is a 4-star hotel - something in between 2 and 3. Communication was difficult since not everybody from the staff was speaking English. Ended up paying more that the price from the booking. There was rarely hot water and no water at all one of the nights. Since I was having online meetings in the mornings, asked if I can take my breakfast in the room, they said no. Last morning I left very early for a flight, requested to get the breakfast in a box, again they said no although it was paid and it is a normal procedure in so many places, so I requested a refund which I never got. The breakfast was very simple with not variety of food. Location is ok.
Not great, not too terrible.
Stayed in October 2023
Reviewed: August 31, 2023
Francis
IrelandNothing
Superb hotel, great attentive and helpful staff, excellent breakfast and room was perfect. Location was very good with lots to do within walking distance and the metro across the road too
Stayed in June 2023
Reviewed: August 13, 2023
Anthony
IrelandI was put in an old part of the hotel a d the room was horrible. AC was loud, Internet speed was very slow and bathroom was very dated
Nice breakfast and decent location for centre of city.
Stayed in June 2023
Reviewed: June 7, 2023
Jennifer
United KingdomThe staff were very helpful and very friendly. The food was very nice too.
Stayed in June 2023
Reviewed: August 31, 2022
Juan
UruguayExcelente todo, recomdable
Stayed in August 2022
Reviewed: August 28, 2022
Kurahcnah
BelarusThe main negative impression was left by the administrator who registered us when he accepted payment in cash. I counted the required amount twice, he counted it UNDER HIS DESK and said that 500 pesos were missing. I gave another 500 pesos, and then in the room I counted the rest of my money and made sure that the receptionist had stolen that bill. Therefore, be careful, although the hotel is 4*, thieves work in the staff!
The rest of the hotel is not bad, but the level is more suitable for 3*. Breakfasts for Argentina is quite good. The Internet is stable. The rooms are not very big, but quite clean. The area is quite safe, there are many attractions nearby. The nearest large hypermarket is in Spinetto Shopping Center (Coto). But much closer a good supermarket Carrefour is nearby (Rivadavia 999). And right there is a Western Union office to get pesos at a good rate.
Stayed in July 2022
Reviewed: August 12, 2022
Olya
United Kingdomit is not a 4 star hotel by any stretch of imagination. We not have enough sockets in the room to charge anything, usb sockets out of service, no adaptors available. the bed is super uncomfortable, with random light over your face that does not switch off; the sheets were not clean, even a bloody mark on a pillow. very poor breakfast.
the location is convenient
Stayed in August 2022
Reviewed: July 11, 2022
Priscila
BrazilThe rooms were different then what we seen from booking. Then we discovered that we were in the old accomodations. So we had to ask to change the room after two nights., I just had a bad experience finding a hair in some of the sweets at the breakfast. The price is higher than expected, doesn't worth the experience.
Location Staff
Stayed in July 2022
Reviewed: July 10, 2022
Abhishek
United States of AmericaThe bathroom was good, but the shower I got was a little dirty.
Hotel reception was amazing, helpful, and very responsive and kind. WiFi was VERY good, had no problem streaming or taking work calls either. Overall super solid.
Stayed in July 2022
Reviewed: May 9, 2022
Lise
United States of Americarestaurant had very limited items; only 1 dish available one night. could be better
breakfast was good; location great
Stayed in May 2022
Reviewed: May 2, 2022
Sillesen
Denmarkthe sewer in the bathroom ran over every time a shower was taken
Stayed in April 2022
Reviewed: April 8, 2022
Jose
UruguayBaño, tv y cable
Desayuno
Stayed in April 2022
Reviewed: April 2, 2022
Gerrit
NetherlandsThe room was okay, but not what was shown in the pictures of booking.com. The pictures show a renovated version. The bathroom was much older with a leaking toilet, painted tiles where the paint was coming off and greasy sealant in the corners.
Perfect location, nice staff
Stayed in April 2022
Reviewed: January 6, 2022
Florencia
UruguayThe staff was great and the place was amazing!
Stayed in January 2022
Reviewed: December 30, 2021
Monika
PolandNor very clean bathroom, personnel not speaking English also at reception desk, during my stay there was a renovation which make a lot of noise during the day but also lat evening, very unpleasant view from the window.
Very good localization, personnel with willingness to help and answer your questions, nice renovated room, good breakfast, very good care on COVID requirements.
Stayed in December 2021
Reviewed: July 30, 2022
Anonymous
ChileThe bathroom: the water took very long to get hot and it needed to be turn on and off a few time also. it was small and have a very bad lighting.
Good breakfast
Stayed in July 2022
Showing 1 - 25
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