Breakfast was wonderful, staff nice, and the room was great

Stayed in May 2024

Curtains in the room were stained, the room felt generally old. Very uncomfortable bathroom, the fan/ventilation was not working, but one can't use the toilet with open door because of its placement. Signs of mould in the bathroom due to lack of ventilation. Only one kit in the bathroom even though we were in 2. General confusion with the rooms' placement, a little against logic.

The hotel is positioned in a nice area, green and dog friendly. The common spaces of the hotel and restaurant were very pretty, parking available, kind staff. The room had a little balcony which was a nice surprise. Good, thick curtains, covering nicely the windows, so that the light didn't bother us in the morning. Nice personal kit in the bathroom, unfortunately only one for 2 people!

Stayed in April 2024

Although our room had 2 windows facing the road, it was nice and quiet. The room itself was clean and beds were comfy. The bathroom was small, but OK. Soap, shower gel and body lotion were provided in dispensers and a vanity box gave a nice touch. Breakfast could be chosen from a well selected buffet, with hot drinks being served as well as fresh hot food from the kitchen e.g. all kinds of egg dishes. If you have the time (and the means) check out their rewarded restaurant with 3, 4 or 5 courses to choose from as well as à la carte options. Food is simply amazing as is the wine selection. Service is impeccable 5* standard.

Stayed in December 2023

The carpet had stains and the pillow was uncomfortable

Nice room,good breakfast

Stayed in December 2023

No complaints!

Lovely Breakfast room with great breakfast. Also the Hotel was located within walking distance to the TownCenter!

Stayed in October 2023

Restaurant only open Tuesday to Friday

Parking and staff were excellent.

Stayed in September 2023

Wonderful breakfast. We’ve been on the mountains all day long and the breakfast was so filling that we managed to go a long way on the mountains before we needed to replenish our energy. Very friendly staff too.

Stayed in August 2023

Real expensive restaurant. Unfriendly receptionist.

Nice family room with 2 bathrooms

Stayed in August 2023

Quiet location, very comfortable bed

Stayed in July 2023

There were some troubles within checkin, I would recommend to make you reservation day before, seems to be that they have some gaps in the proces. On other hand, everything has been handled very profesionally and compensate next morning, so I will still choose this property in this area in the future.

Nice place to stay, close to the castle, relatively calm streets in the night, spacious and well equiped rooms, good breakfest. Definitely worth to visit.

Stayed in June 2023

Nil

Location . Availability of car parking . Breakfast

Stayed in May 2023

interior is a bit outdated

perfect family room. spacious. comfortable. clean. convenient onsite parking. simple but great breakfast.

Stayed in April 2023

Breakfast was absolutely perfect. The location is not bad but 20 minutes to the city center by walking. Just in front of the hotel, there is a bus stop every 20 minutes I guess busses operate to the city center. Only 5 to 6 minutes walking distance from the bus stop to the Soll ski area. And last, the hotel restaurant is perfect to dine in.

Stayed in March 2023

Breakfast a bit pricey, but aware of the price beforehand. Service excellent.

Free parking. Just outside altstadt, but easy safe walking distance. Classy hotel, excellent breakfast.

Stayed in February 2023

The room was too warm when we arrived.

Stayed in February 2023

starting to look a bit old, especially the rooms, breakfast is normal but not amazing

normal hotel, not too far from the wilder Kaiser area. has a good sauna.

Stayed in January 2023

The only thing I didn't like was the mold in some of the corners of the shower. It's hard to clean showers at the bottom, but if the mold turns black, then further cleaning needs to be done. That was it.

Arriving in the evening, the receptionist was very professional and helpful. The room itself was nice and cozy. Nice beds and comfy pillows. The bathroom had everything I needed. Delicious breakfast! All kinds of meats and muesli's, breads, salades, etc. I don't speak much German, but with a few words and some hand signals I was able to communicate with the Austrian staff!

Stayed in September 2022

It was very warm inside; central heating could be set lower.

Easy to find the location, Nice atmosphere, very Good restaurant, sustainable approach.

Stayed in September 2022

when we arrived we were given room 111. This room smelt of cigarette smoke, had no aircon and was above the bar so very noisy. also told we had to eat at 6.00pm in case the restaurant was busy. They had 5 covers all night!!!

staff changed our room great food but very expensive

Stayed in September 2022

Very friendly staff, check-in at reception was easy. The room was very clean and comfortable. Excellent breakfast with locally sourced meal items.

Stayed in July 2022

The location was terrific- only a block from the Riedel factory and museum and very walkable to the town center!

Stayed in August 2022

Attention for the different types of room that come with complete different style, from typical Austrian to new and modern rooms as promoted on the page and thereby expected to be the overall standard

Relaxing wellness facilities, excellent breakfast buffet and close by center (15min walking distance)

Stayed in August 2022

Pillows and bed sheets were very comfy and soft! Large variety of very delicious breakfast!

Stayed in July 2022

excellent restaurant

Stayed in June 2022