Parkstraße 5-15, 5630 Bad Hofgastein, Austria
#17 of 22 hotels in Bad Hofgastein
Guests' ChoiceBased on 51 hotel reviews
8.3Cleanliness
9.1
Comfort
8.7
Location
9.1
Facilities
8.1
Staff
9.2
Value for money
8.4
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 4, 2024
Christine
IrelandStaff were very friendly. Hotel location was excellent and having the Spa was a big bonus. Food was also great
Stayed in April 2024
Reviewed: February 20, 2024
Tomas
Czech RepublicWe were disappointed with our room, Room does not correspond to what the photos show on booking. The bathroom was really dark with sloping ceiling, where you couldn't even stand.
Personal in restaurant was really friendly. We chose dinner from the menu list every morning and the food was very delicious. We really liked the swimming pool and sauna. The ski bus stops 100 m from the hotel and takes 5 minutes to be at Schlossalmbahn.
Stayed in February 2024
Reviewed: February 6, 2024
Larisa
BulgariaI don’t like because too far from lift .
I like the room and restaurant.
Stayed in February 2024
Reviewed: January 21, 2024
Marcin
Polandparking limited space but solved by hotel stuff immediately with the next hotel aside
location and service
Stayed in January 2024
Reviewed: November 4, 2023
Gary
AustriaThe food was very good, the staff very friendly, and the hotel is just a few minutes walk from the town centre, cable car and the Alpentherme.
Stayed in October 2023
Reviewed: September 27, 2023
Andrea
AustriaNice traditional hotel, nice garden, very friendly staff
Stayed in September 2023
Reviewed: August 26, 2023
Jesper
DenmarkGot so hot during the day it was almost unbearable to stay in the room. A four star hotel should offer fans or aircon. All the lamps had no lamp shade, so not very nice atmosphere at night when the lights were turned on.
Staff was nice and helpful. Rooms very clean. Location is very good with an amazing view of the mountains.
Stayed in August 2023
Reviewed: January 21, 2023
Brian
United KingdomAll the staff were very friendly and helpful. We were made to feel welcome. The choice and quality of all the food was excellent.
Stayed in January 2023
Reviewed: September 18, 2022
Taimur
United KingdomWas made to sit in the back of the restaurant at breakfast for reasons unknown, despite there being a lot of free tables in the front area of the restaurant which was lighter and nicer. Would have been nice to have had some more options like smoked salmon at breakfast.
Clean comfortable good locaton.
Stayed in September 2022
Reviewed: August 26, 2022
Petar
Croatiabathroom is too old and definitely needs refreh
Clean, friendly staff, good breakfast
Stayed in August 2022
Reviewed: August 8, 2022
Mattia
ItalyAt breakfast lack of cakes - mainly negative issue
Room tidy and confortable with a special view of the mountains - every night a special dinner with traditional food
Stayed in August 2022
Reviewed: July 31, 2022
Thomas
HungaryMenu / food for adults was great (especially fish) but very industrial for kids
Very friendly staff and good location with a very nice pool / sauna facility, ideal for chill out after a day of walking in the mountains
Stayed in July 2022
Reviewed: February 21, 2022
Pragya
SwitzerlandEverything was clean and well maintained.
Stayed in February 2022
Reviewed: February 20, 2022
Darya
SwitzerlandGreat location, very clean. I stayed in February, the room had an amazing view and was very warm. Breakfast is good with a lot of choices. A nice bonus is transportation to and from the train station.
Stayed in February 2022
Reviewed: January 3, 2022
Karel
NetherlandsNice hotel with great facillities close to the ski slopes and centre of town
Stayed in December 2021
Reviewed: September 20, 2021
Kristina
North MacedoniaIn the afternoon there was "Cake and coffee" on the schedule. Took the cake and was offered coffee. But it turns out the cake was free and the coffee was not. This was never mentioned and I only found out about it next morning when a bill was left on my breakfast table.
The stuff was pretty friendly and on disposl for ny question or request 🤗
Stayed in September 2021
Reviewed: August 17, 2021
Roland9999
SlovakiaThe hotel is a bit dated. Check in and check-out was slow, reception capacity and consequent lobby seems small for the size of hotel.
In spite of lengthy check-in chek-out process, the receptionist lady was super professional, friendly and patient. The rooms in these old type Alpen hotel buildings are so perfectly soundproof.
Stayed in August 2021
Reviewed: March 23, 2024
Anna
PolandConvenient location, very good facilities, as well as served food, cosy atmosphere and great staff! Really enjoyed the stay
Stayed in March 2024
Reviewed: October 8, 2023
Adam
Czech RepublicReally clean and cozy hotel with wonderful friendly staff
Stayed in October 2023
Reviewed: August 29, 2023
Mgr
Czech RepublicInability to put suitcases in the closet - lack of storage space. Dinner, a choice of three menus - already in the morning I have to choose what I want in the evening! Portions very small, even if three courses are small. We are used to buffet dinners. In the description of the hotel it is written that if the hotel is occupied, buffet dinner. The hotel was almost full, so dinner was a choice of three menus. I am not satisfied with this. Sauna - did not work. Around 2 p.m. we went from the pool to the wellness area and nothing was working. Sad.
The stay is in a nice surrounding environment. The staff is very respectful.
Stayed in August 2023
Reviewed: July 27, 2023
Christina
DenmarkThe hotel was The most outdsted hotel i have ever visited in my life. The rooms were so Old School and The bathroom so ugly that it was so inacceptable! Furthermore the pictures do not match the real thing!!!! Menu boring Breakfast booring - they couldn’t even make boiled eggs:((((
Stayed in July 2023
Reviewed: July 12, 2023
Tim
United KingdomThis hotel has the unpleasant shelf toilets we’ve only encountered in Austria, but otherwise I have nothing negative to say.
Everything at this hotel is done with a bit of class. The four-course meal in the evening is superb. The pool is heated, with a robe and sliders for the Spa area provided on arrival. The staff are very helpful and friendly. The maid service is excellent. The mattress is very comfortable, not excessively firm (like those provided in many hotels). The hotel is located a short walk from the town centre, and with the Gastein Card (provided on arrival) using the local buses is convenient and inexpensive. We had a spacious room with a large balcony, looking towards the mountains, with plenty of cupboard space.
Stayed in July 2023
Reviewed: August 27, 2022
Rashed
United Arab EmiratesThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 23, 2022
Jacek
PolandClean room, very good food , small but very nice pool.
Stayed in August 2022
Showing 1 - 25
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