226 South Terrace, Adelaide Central Business District, 5000 Adelaide, Australia
#14 of 113 hotels in Adelaide
Guests' ChoiceBased on 753 hotel reviews
8.7Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
8.9
Staff
9.2
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: May 7, 2024
Priya
AustraliaNot many food options around and also there are a few hidden fees such as credit card and room service fees which do add up if you aren’t aware of them!
Friendly service and a comfortable, large room.
Stayed in May 2024
Reviewed: May 7, 2024
Licia
AustraliaThe location was just perfect, easily accessible to everywhere! The room and hotel was beautiful, everything that was needed was available and the beds were the comfiest we have ever slept in!
Stayed in May 2024
Reviewed: May 4, 2024
Roneel
AustraliaReception and house keeping hardly answer the phone. Hotel is not busy busy and heaps of stuff
New look and clean
Stayed in May 2024
Reviewed: May 3, 2024
Penny
AustraliaNothing
Although I think it has about 100 rooms. It felt much smaller. The lift came quickly, there never seemed to be too many people around. Quick service for a lovely freshly cooked breakfast of your choice. Lunch and dinner available plus nice bar area with a welcoming fireplace. Spacious rooms with wonderfully comfortable beds and very nice bathrooms with walk in showers.
Stayed in May 2024
Reviewed: May 2, 2024
Ashraf
United KingdomFirst night- our room wasn't cleaned although we instructed the front desk to do so
Good location, facilities and stay
Stayed in May 2024
Reviewed: May 1, 2024
Ganesh
AustraliaThey have not refunded my deposit yet.
Everything
Stayed in April 2024
Reviewed: April 29, 2024
Peter
AustraliaNo early checkin Didn’t get another washer or more tea bags
Didn’t have breakfast
Stayed in April 2024
Reviewed: April 29, 2024
Nikki
AustraliaRoom wasn't cleaned day 4 of 5 day stay. Day 1 happy to keep towels to earn $5 at bar - small print on next stay. No discussion on check out if first day counted, and last day. Breakfast included was a little confusing as day 1 we could order any breakfast, day 2 kids could only order from kids menu (which adults ended up ordering from) - not a massive deal, but left a negative impression and didn't eat at restaurant again. Not that I found this written anywhere. Also muesli was very salty - son couldn't eat it. As he was diabetic had to order a piece of toast at $4+. Once again negative impression. Older kids taking over pool was annoying, but not sure what you can do about that (monitor guests vs non - guests)
Pool, restaurant, bar. Nice having balcony.
Stayed in April 2024
Reviewed: April 29, 2024
Michele
New ZealandThe easy accessibility, the lobby was very pleasant very my colour palate and style, the staff member male was lovely and very helpful and it was a no fuss sign in and payment.
I loved the location there where fireworks on my first night so fun. Loved looking at the park but the four lane highway was very busy that's a city location for you.
Stayed in April 2024
Reviewed: April 29, 2024
Pm1111
AustraliaI don't have anything negative to report. I would note that the hotel should probably update the towels in the bathrooms. They were a bit old and for such a small thing brought the standard down a little. Also, the elevator carpet really needed vacuuming, it certainly didn't get cleaned during our 3-day stay. Its a little thing, but brings the standard down.
I remember this hotel from many years ago, the recent renovation and branding is really good, simple, slightly art-deco, palm springs feel. The location is very good, easy walking distance into the city or tram, parking easily available and easy to get to. The room was generous, the bathroom clean, the view good, mostly quiet. The pool and poolside bar are relaxed and stylish.
Stayed in April 2024
Reviewed: April 29, 2024
Debra
AustraliaBeautiful ground floor, outdoor and pool area. Perfect for relaxing and hanging out. Best restaurant food we have had at a hotel in ages.
Felt like a resort stay in the middle of the city. Loved the chilled vibe and spaciousness.
Stayed in April 2024
Reviewed: April 28, 2024
Hollie
AustraliaNothing, it was a lovely hotel.
Quiet and great location, modern amenities.
Stayed in April 2024
Reviewed: April 28, 2024
Sarah
AustraliaExcellent Location, rooms are very nice and not too far from the airport.
Stayed in January 2024
Reviewed: April 28, 2024
Kenneth
AustraliaI was quiet happy with every.
Very friendly and clean.
Stayed in April 2024
Reviewed: April 28, 2024
Katrina
AustraliaN/A
Clean, comfortable beds, lovely staff, beautiful breakfasts
Stayed in April 2024
Reviewed: April 27, 2024
Teagan
AustraliaDue to being an older building, noise travels which meant we could hear people wheeling suitcases and kids squealing etc. understandable as it’s a family holiday destination but just quite loud in our room.
Great location, beautiful interior and very helpful staff. Room service was prompt and delicious.
Stayed in March 2024
Reviewed: April 25, 2024
Melissa
AustraliaWould have liked more teabags and some real milk!
A really nice stay - beautiful decor, lovely airy & welcoming public areas, a great location opposite the south park, and really nice staff. The wholly digital systems worked like clockwork.
Stayed in March 2024
Reviewed: April 24, 2024
Glynis
AustraliaNothing
Comfortable and clean room, amazing beds, and the best breakfast which was included with price
Stayed in April 2024
Reviewed: April 24, 2024
Susan
AustraliaLocation great, facilities wonderful and restaurant delicious.
Stayed in April 2024
Reviewed: April 21, 2024
Christine
AustraliaNot the best lights for reading, too bright on top of the bed.
The room, the restaurant, the breakfast and the atmosphere.
Stayed in April 2024
Reviewed: April 21, 2024
Gina
AustraliaWe only stayed for 1 night so didn’t get to use the pool or other facilities.
This is our 2nd time staying at this hotel, it’s so convenient and easy access to venues. The room was lovely with super comfortable bed. Our breakfast was included in the price and we had delicious options to choose from. Staff lovely especially the lady who checked us in.
Stayed in April 2024
Reviewed: April 19, 2024
Giovanni
AustraliaThat I couldn't stay longer
Very comfortable and stylishly renovated, great restaurant and bar areas with awesome pool and outdoor area The room was such a great size and with balcony access too fantastic
Stayed in March 2024
Reviewed: April 19, 2024
Catherine
AustraliaHave to pay extra for parking
Great location. Very comfortable and modern facilities
Stayed in April 2024
Reviewed: April 19, 2024
Melissa
AustraliaIf you have a park view it can be noisy during peak hour if your not used to being in the city.
Good location for access to both north and south Adelaide. Safe easy parking. Comfy beds and good amenities. I like having the ability to go out onto the balcony and have a cup of tea in the morning watching the sunrise over the hills and the park. Great shower and water pressure.
Stayed in April 2024
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