Breakfast was delicious, the staff was polite and helpful. The room was clean.

Stayed in April 2024

Hotel staff are so kind! Roms are clean.

Stayed in February 2024

Staff should be better informed about the neighbourhood. The location on booking.com should be changed to indicate the building where the hotel may be located, not a random building within 600 m distance

Breakfast is fine. Location is pretty good. Room of normal size and it was very quiet

Stayed in February 2024

Nice accommodation, clean rooms, excellent breakfast and kind stuff.

Stayed in February 2024

The staff is very kind. The bed is very comfortable. The room is clean. The breakfast is good. There is free parking. The hotel is a little bit less than 1 km from downtown. Around the hotel there is an open shopping mall. It is very good value for money. The suggestion for the hotel is to include a little bottle of still water for free in the room.

Stayed in February 2024

Everything was OK

Nice, clean and quiet

Stayed in December 2023

Every time I notice that it changes little by little but in the wrong direction. The breakfast is not good as it was before, the weiters are standing close the bar, but not in the dinning room, yoghurt was so bad taste, people from the emporium commercial center are passing through the dinning room to look for the toilets, variety of things are not good quality as they were. In the room there was so much dust around the lamps and most of the tv programs were not visible. My mother got the room at the end of the hall, which is so long, even she hardly walk. I asked for the room closer to the entrance but the girl at the reception did not change it. Parking is a problem because lot of people coming to emporium center leave the cars on the hotel.parking, where is a ramp, but the staff always opens the ramp, no matter if you are the guest of the hotel.or not. They told me to come after 21h to park the car when the center is closing so the people will leave from the parking loft. Not nice policy. Girl at the reception is always on the instagram whenever I passed by. So the hotel is nice, but the policy of the staff should be improved.

I like this hotel and stay there always when I am.in Banjaluka. I do not why but like the proprety from the first days of the hotel. It is modern and not far from the center.

Stayed in September 2023

Almost everything was empty when we came down for the breakfast buffet and nobody cared to check to fill it. It was 09.30 and breakfast was til 10.30. Front desk staff had a bad attitude.

Good location with big supermarket, pharmacy etc just there. 10 min walk to city center. Good dinner experience with food and service in the restaurant. Great mini bar in the room and that they had a little spa with sauna and massage as extra option.

Stayed in August 2023

Nothing I didn’t like

Parking on property, great location, and easy to get to

Stayed in August 2023

The Hotel is located on a very busy street and I could hear the traffic throughout the night. The windows didn't have the best sound isolation.

The location of the hotel and ease of access was super. For business visits it is a nice place to stay.

Stayed in July 2023

The staff in the reception , thanks Tatjana. Very good breakfast. Location Room like the picture

Stayed in May 2023

Nothing,

Nothing was wrong. Everything was perfect. From the staff to the food. I have only words of praise. I will efinitelly come again because I had great time.

Stayed in May 2023

The rooms are very warm. They have central heating which means you cant control the temperature of the room by yourself. I tried many times to change the temperature but during the night it was going around 20-22 degrees. I didnt sleep well even if the bed was comfortable and clean.

Very friendly staff and willing to help. The waiters are great and the plates of food are full, compare to other places I have visited in Banja Luka. Location is ok because the city is small anyway. They also have SPA but i didnt get the chance to use it.

Stayed in April 2023

Floor covering looks used and could be cleaned more carefully. Safe box in the room was locked. Sound insulation of the room could be a bit better. Small things and still acceptable.

Good location, close to the city center. Free parking near the hotel, nice room in modern style. Breakfast with the wide selection of meals. Great staff during check-in and check-out.

Stayed in April 2023

Modern and clean room. Good breakfast.

Stayed in February 2023

Just one big towel per day, per person. We disn’t have a towel for face :(

Breakfast was excelent, location too.

Stayed in January 2023

The pillows are not the best, so small, thin and frayed

Stuff, breakfast, hotel is quite clean and looks so good

Stayed in January 2023

There is no swimming pool in spa. Extra long hallways to get to the room

Quiet, good location, free parking

Stayed in October 2022

Too much noise in the room.

Staff is kind and helpful. Excelent location. Food is good and portions are large. Spa is in the hotel. Prices are affordable.

Stayed in September 2022

loud and windy

staff, food

Stayed in September 2022

Excellent customer service through whole hotel Great location, beautiful clean and modern room,free parking on site, breakfast included and food was delicious

Stayed in August 2022

It was a short stay, but all was good. Quickly checked-in and out. Liked that they have breakfast at 6:30am.

Stayed in August 2022

Carpet dirty

Was ok

Stayed in August 2022

No problems at all….

Very clean and pleasant place to sty!Perfect location 👍

Stayed in July 2022