The cleanliness is not the strong point of this hotel. The shower tub was broken and every time than we use them,all the dirty water ,floods the bathroom. They didn't change the towels 5 days, They never used the vacuum cleaner ,only the broom and that only passing. The breakfast is the same every day.The only difference is that one day you have boiled egs,one day you have omellete.

The hotel is near to the beach. Parking is for free.

Stayed in August 2023

1. Breakfast was one of the weakest points : - no honey - either some donuts or bread with huge amounts of oil in it, like one spoon of flour and 2 of oil, waste of resources and time, most guests were having a byte then stopped eating, disgusted. - very little variation from a day to the other, sometimes the eggs were greenish ... - horrible coffee, bitter and sour at the same time - blend of tea that was acceptable, did not get filled in the last 3 days, unfortunately 2. The restaurant close to the beach had very little variation on the menu, no rice or pizza. 3. Cleaning personnel working very hard during the heat, maybe they were underpaid and could not afford deodorant, sweat smell was filling the entire floor when they were around. 4. Rooms rather small, the twin/double room with air conditioning and extra sofa, was crowded when the sofa chair was opened. No place do do anything else but sleep in that room. Some mattresses would not see a next season and may need replacing for the next summer. 5. The mop could be handy in all rooms, only our friends in the suite room had one. 6. Very small and crowded parking area. Some guests "missed some driving lessons" to quote an employee leaving their cars in a way in which they were occupying 2 and even 3 parking spaces for days, no involvement from hotel staff to keep some discipline.

0. There was an Ukrainian family with 3 children using living in the hotel and enjoying breakfast daily, parents working in the hotel. Some of the other Bulgarian personnel and their children were also granted accommodation and daily breakfast along with guests. Guests' children and staff's children were often playing together in the pool or the restaurant's garden. 1. Location was excellent, right on the beach, great view if you get a sea view room 2. The restaurant close to the beach had very friendly and good staff, great service. The food that was served was good, fresh, interesting daily menu, good value for the money. The view was excellent. 3. All staff was working hard as much as they could, very friendly and helpful 4. Cleaning was great, especially since we had 2 children that were very tired and unable to wake up at times during the nights, wetting the beds, then got sick and vomited, the cleaning personnel promptly changed sheets, towels, etc every morning, without any comment. Daily cleaning, smiling and friendly, using sign language, since not knowing English. 5. The small plastic basin present in most rooms was quite handy, to quickly wash something. 6. Had an issue with the toilet that was fixed promptly within 15 minutes. 7. The extra bed was offered free of charge even if we already had a twin bed and an extendable sofa chair. The twin bed was acceptable and large enough to accommodate 2 adults and 2 children (6yo and 3yo) when the children wouldn't allow one parent to sleep in the extended sofa chair. 8. The suite rooms were greater in size, greater balcony as well. 10. There were 2 blends of tea for the breakfast that were actually bio/eco/organic , the children loved them. Also, the ham, yogurt and the watermelons (read and yellow) were great. 11. Could pay by card in the restaurant, minimum transaction is 10 leva, which makes sense, the tip can be added to the bill when paying by card.

Stayed in August 2022

Cleaning

Perfect location

Stayed in July 2022

The housekeeping, the restaurant, the lift, the fact that nobody has respected covid protection rules : nobody wears mask inside of the restaurant, common areas, no in the elevator. No sanitizer in dispensers, no distance... The hotel needs renovation or at least the floor

The location (it is just next to the beach), the people at the reception, the view from my room..

Stayed in August 2021

we enjoyed our stay at the Iris Beach hotel. We had a beach view room that we asked for. The breakfasts were tasty and varied, and the service was friendly. Beach right in front of the hotel, good food in the hotel restaurant.

Stayed in July 2021

the room was dirty food was basic and served cold

location on the beach

Stayed in September 2023

Receptionist ,perfect services Location Room viewing Playground

Stayed in August 2023

No parking available, room nothing like the pictures, shower drain clogged, cheap shampoo in plastic bags, no conditioner, one key for the room that if lost they couldn’t open the room for a while, no help with luggage / moving in.

Desk manager had lived in the US

Stayed in August 2023

Facilities old and dirty,very noisy fridge .staff not friendly .wifi very poor

Location

Stayed in August 2023

Seems hotel are tired, same as staff, no any cleaning within 4 nights stay, dirty sheets, which also not fitted to mattress size so HIGHLY NOT RECOMMEND! As addition, dirty beach.

Seems hotel are tired, same as staff, no any cleaning within 4 nights stay, dirty sheets, which also not fitted to mattress size so HIGHLY NOT RECOMMEND! As addition, dirty beach.

Stayed in August 2023

The hotel itself needs improvement...quite old building, facilities are old, broken.

The view from the room! Amazing! So beautiful! The location of the hotel was perfect! The pool is good size.

Stayed in August 2023

The sunbeds at the pool are insufficient at certain times, a few more would be needed.

A beautiful location located on the beach, clean and spacious rooms with balconies overlooking the sea and daily maintenance service. The pool is cleaned and maintained daily and the private parking is free. The hotel restaurant is located on the beach with a varied menu with tasty food and the breakfast is quite substantial. I recommend the sea view rooms located in the building next to the beach.

Stayed in July 2023

Couldn’t of asked for a better location or room. Perfectly situated.

Stayed in July 2023

Although we went towards the end of the season as things were running down, I was very disappointed with the level of service we received. The double bed was two singles together – fair enough. But there were only 2 single sheets (which didn’t quite fit) and two sheets. We did find some light duvets but these had no covers. It was 3 days before we caught up with ANY member of staff and managed to get a double sheet and covers for the single duvets. We basically slept 3 nights on dirty mattresses with dirty duvets, not a great combination for a romantic getaway! The view was stunning and the room was ok, but not great. We did try breakfast there on our first morning but pretty much the only thing on offer was omelette…. Plain omelette as there were no mushrooms for the mushroom omelette on the menu! Thank god we didn’t opt for B&B rate that was offered! We did not see any staff other than the cleaning staff the whole week. In fairness to the hotel, had we stayed during the peak of the season it might have been different. But being charged £375 for 7 nights, when the place was virtually shut down is very poor in my opinion. Had they offered at a reduced rate to compensate for the lack of facilities or service, it might have been a little easier to swallow.

The location is ideal and the view is stunning.

Stayed in September 2022

The facility is too old, should be renewed breakfast is poor, (Same content every morning) extra beds are very uncomfortable

location is perfect Staff is good

Stayed in August 2022

the location, on the beachfront..

Stayed in August 2022

The cleanliness wasn't achieved. A lot of greasy breakfast.

The location was good and the view from seaside rooms.

Stayed in July 2022

Cleaning, breakfast

Position

Stayed in July 2022

The food was quite poor and the same. In our stay for 4 nights - no ome change the towels, there was no soap in the room and the shower and sink didn’t work properly,the water didn’t go away and it was quite difficult to take a shower for a while family in a row. Also no one came to clean floors at least once per our stay. Otherwise it was clean.

The location was very good, few steps from the beach. The staff was very nice and helpful

Stayed in August 2021

There isn't much not to like at Iris Beach Hotel.

If you want luxury and opulence this isn't the hotel to stay at. But of you want peace,quiet,a great accomodation for just the right expense,then this is the right hotel. Starting with the check-in ,all things ran smoothly. Great breakfast, varied,for each taste. The lady there was great and supervised everything to be in order. The hotel's beach is quite small,but enough. It is very intimate,the two men who handle the chairs and the bar at the beach made me laughed and I felt welcomed. The lady who helped me at check-out also made the best lemonades at the beach bar. She has the most warming smile and she really made me feel at home. Definetely will come back again.

Stayed in August 2021

The WI-FI was not working in the rooms. The breakfast was very poor and there were a lot of flies in the dining room.

The location was very good, because it was right on the beach where you can find bars and restaurants.

Stayed in July 2021

The breakfast was the same every day - low quality cheap basic stuff and full of flys everywhere lots of them on all of the food Dinner was descent home made cooked meals

Location is perfect right on the beach and parking is free Beach was good fairly clean but you have to pay for sun beds every day Staff was really friendly and helpful

Stayed in July 2021

No mini bar

View , staff

Stayed in July 2021

The location is perfect!!!!

Stayed in August 2021