It's very small issue but if I have to be very picky there was no hairdryer in the room

The room was really spacious and very tidy, had everything necessary

Stayed in July 2023

have to ask for spa to be opened up and to wait for sauna and steam room to heat up before you could use them- also they charge for robes to enter the spa.

great location

Stayed in May 2023

The hotel is a bit outdated and spa wasn’t good - just a pool and sauna. Also it wasn’t worth this money - too expensive.

The room was clean and breakfast was good

Stayed in November 2022

The cleaning of the room was quite approximative.

Nice hotel, good restaurant and swimming pools.

Stayed in August 2022

the breakfast was low quality. they allow food to be open and exposed on flies. the pool and the spa were not properly maintained

The location is great and some of staff was friendly

Stayed in August 2022

The wi-fi in the room was very weak! You have to be patient in the restaurant!

Big room with balcony and a view to the pool! Good breakfast!

Stayed in May 2022

Beds are very old and uncomfortable, the pillows were the worst- I had a neck and shoulder ache from them, and the room was not cleaned daily. The robes for the Spa were worn, tattered and had holes in them - as well the towels were old and fraying. They should be replaced with new ones.

Breakfast was good- beautiful location. No massage therapist on the premises -you must book them in advance of your stay which we did not know.

Stayed in May 2022

We didn't like that we need to extra pay for bathrobes in spa hotel. The bathroom wasn't very clean. The spa facilities smells bad.

The food was great and the location is stunning. Very quiet place. The staff was polite and friendly.

Stayed in May 2022

place should get renovated, SPA is 1990’s standard, parking is not organized, restaurant is more like small cantina with loud music, tv is 14” with poor signal, very slow Internet

spacious rooms, very friendly and capable staff, nice garden, very close to the mountain road, clean and very warm rooms and bathroom

Stayed in March 2022

A bit expensive for what they offer

The size of the apartment

Stayed in February 2022

Everything was fine.

The place is very clean, it offers a very good breakfast, and the place is perfectly located outside the town. The pool is also very nice.

Stayed in September 2021

Staff

Wanderfull place

Stayed in October 2021

The food was so bad I'd never taste so bad spaghetti Bolognese. Also the room inside was really cold..

Only the pool.

Stayed in April 2023

Facilities are very old and it is not a spa hotel!It is miss sold to people. There is NOT even massagers on site. It's a hotel with sauna/jacuzzi/steam room(when it works) and a small swimming pool with sharp edges. Very old and uncomfortable beds. Rooms are stinking of sewage Bathrooms have been modernised but the bedrooms are desperate of refurbishment. Very overpriced for what it is! On the positive side- staff were very good,friendly and helpful. The receptionist even ordered and brought to the hotel a birthday cake for my boys. They made an effort to make it special for us! Food in the restaurant was average but pricey.

We liked the location and the views from our rooms .Ribaritsa is a good place to stay with a family. Staff were very helpful and friendly!Receptionist went out of her way to get a birthday cake for my boys!😊👍

Stayed in June 2022

Poor kids playground.

Location is great, friendly staff.

Stayed in July 2022

Decor in rooms a little dated but not an issue with our stay.

Beautiful location set in peaceful surroundings with amazing views. On a main road but not noisy and parking was free and adequate. Lovely big clean rooms with separate bedroom and comfy bed. Ensuite had lots of hot water for showers. Complex area with good outdoor pool and plenty of sunbeds. Also a small outdoor bar area. Indoor spa area with heated pool, steam room and sauna. Good sized restaurant with good menu for lunch or evening meal. Lovely breakfast with plenty of choice. Free WiFi although not brilliant but OK. Staff always friendly and helpful. Would definitely stay here again.

Stayed in July 2022

Did not have adequate facilities for charging electric cars. The night reception service provided by a male employee was very disappointing, uncooperative, lazy, no empathy and was not interested in meeting guest needs or providing any assistance after being approached on numerous occasions and preferred to socialise with guests and provided frustrating excuses that he was unable to contact his supervisor. However, the morning reception service provided by a female employee in contrast was excellent and she provided a quick response to our needs and was very empathetic.

The property was very clean and the location was great

Stayed in May 2022

Beautiful location quite village in the mountains my daughters loved it so much staff is smiley and very friendly

Stayed in March 2022

If you are looking for a SPA hotel in the mountain, you'll be hugely disappointed. If you are looking for a cheap motel near the main road for a sleepover, you'll be disappointed again. This place is not a SPA hotel and is not cheap. It is a battered 3-star road motel at the price of a 4-star SPA hotel. The kids were so disappointed by the pool and the broken facilities. The food is no good. The beds are really uncomfortable.

The only thing we liked was that the room was quite clean and spacious.

Stayed in November 2021

Travel with 5 families. Rooms Were not clean. Poor service in the restaurant. Very basic breakfast. Bad maintenance of the the pool area.

Room size. Spacious garden. Children playground across the street.

Stayed in September 2021

Restaurant service was too slow. No soap was filled in restaurant's toilet during our whole stay.

Spacious room, nice swimming pools. Improvised library available.

Stayed in July 2021

Dirty facilities. Noisy parties all night.

Good location. Clean Air. Good food.

Stayed in May 2021

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Stayed in May 2024

There are no comments available for this review

Stayed in April 2024