Rodovia Presidente Dutra, nº 7830 km 223.8, Guarulhos, CEP 07034-913, Brazil
#17 of 44 hotels in Guarulhos
Guests' ChoiceBased on 818 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.0
Staff
8.4
Value for money
7.8
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
M
FranceNo remarks on negative points to make. Everything was very good for us. The only remark I have is that the free shuttle timing is dependent on the traffic of the big routes, which the hotel can not control, so make sure you allow plenty of time for the transport to the airport if you have a flight to catch.
The buffet at the restaurant has a nice selection of dishes, be it for dinner or for breakfast. No "a la carte" options. The hotel is very clean and cozy, the big garden and pool give it a nice feeling of space and green around. Very convenient complimentary shuttle service to the airport.
Stayed in February 2024
Reviewed: May 26, 2024
Maria
United States of AmericaPeople talking very loud on the corridor outside our rooms made it impossible to sleep. The walls are very thin and appears that the people walking, talking or making loud noises were inside our room.
The dinner buffet was good but a little bit pricey. Also the bar overcharged us and we only discovered it after we got home.
Stayed in May 2024
Reviewed: May 21, 2024
Inge
NetherlandsNothing, everything was great
Big hotel with great facilities close to the airport. Staff is friendly, there's a free airport shuttle, a pool and good breakfast options
Stayed in May 2024
Reviewed: May 13, 2024
Eduardo
AustraliaBad air smell in the external areas like the swimming pool, due to the Tiete river nearby.
Airport shuttle, comfy beds, good food at the restaurant.
Stayed in May 2024
Reviewed: May 5, 2024
Catielma
BrazilDemora para o checkin.
Ser próximo do aeroporto e oferecer transfer gratuito.
Stayed in April 2024
Reviewed: May 4, 2024
Paolo
ItalyVery confortable hotel, excellent breakfast , realable car shuttle for the airport
Stayed in April 2024
Reviewed: May 3, 2024
Rubia
United States of AmericaThe restaurant should include vegetarian and vegan food options in its hot meals
Stayed in April 2024
Reviewed: April 25, 2024
Larissa
BrazilThe bathroom needs some bleach. A lot of mold marks in the shower.
Stayed in April 2024
Reviewed: April 19, 2024
Bruno
BrazilThe difficulty to receive a payment proof
The place is fine
Stayed in April 2024
Reviewed: April 15, 2024
Pieter
South AfricaExcellent breakfast with a huge variety.
Stayed in March 2024
Reviewed: April 14, 2024
Salvador
Canadanot inn good shape or clean
food is good and the hotel has medium size rooms witht balcony
Stayed in April 2024
Reviewed: April 12, 2024
Andreia
United KingdomThe room smelled bad when I arrived.
Friendly staff. Great breakfast.
Stayed in April 2024
Reviewed: April 11, 2024
Colin
CanadaLocation, very nice staff, pool, airport, shuttle, great breakfast.
Stayed in April 2024
Reviewed: April 11, 2024
Selina
United KingdomThere were only two towels in a room reserved for 4 people. There is also a significant charge for car parking at the hote, which was unexpected as a guest.
There was a decent variety at breakfast and the staff were mostly helpful and accommodating.
Stayed in April 2024
Reviewed: April 10, 2024
Maragelis
AustraliaRoom was great and unbeatbale value for money.
Stayed in April 2024
Reviewed: April 3, 2024
Oliver
GermanyWithout asking, they charged $15 more for a room upgrade. But they didn't ask for it. Then we complained a little bit later and got a voucher for the restaurant. Unfortunately, the food didn't arrive in the restaurant. They simply forgot about us. When I complained, the food was coming then about 45 min. later but was partially cold. Then I complained again and then we got a partial refund. We had booked the free shuttle back to the airport the evening before. When we arrived three minutes before shuttle departure, the shuttle had unfortunately already left, with the statement from reception that we should have been there at least 20 minutes earlier. But we were not told this, nor did they even call our room to inform us. It was not listed anywhere in the departure times at reception. We then had to take a taxi to the airport at our own expense. We have never experienced anything like this on our many trips. My conclusion: never again!
close to the airport, nice pool, very clean.
Stayed in March 2024
Reviewed: March 28, 2024
Sylvain
GermanyThe shuttle at the airport is not so easy to find and not clear when it arrives. While waiting I decided to take an Uber instead.
Not far from the airport with decent breakfast buffet and shuttle to go to the airport.
Stayed in February 2024
Reviewed: March 23, 2024
Sarah
GermanyVery good value for price, niceand clean rooms, good breakfast, nice garden and seimming pool, shuttle service, professional hotel team
Stayed in March 2024
Reviewed: March 23, 2024
Inese
LatviaBreakfast selection was rather limited.
Close to GRU airport and offers free shuttle service. Rooms were comfortable, a little bit worn, but still ok. Breakfast was available quite early.
Stayed in March 2024
Reviewed: March 13, 2024
Nathan
FranceProche de l'aéroport Piscine et jardins super Possibilité de late check out
Stayed in March 2024
Reviewed: March 7, 2024
Gary
BrazilHad to pay R$40 for overnight Parking! No alternative! Hotel had very poor a la carte menu!
Good room & ac!
Stayed in March 2024
Reviewed: March 4, 2024
Laise
GermanyWe would have preferred liquid soap with a fixed dispenser instead of single-use packages.
Breakfast and restaurant in the hotel opened until very late
Stayed in February 2024
Reviewed: February 29, 2024
Karen
United KingdomOnly bar was situated in the restaurant. No bar to relax at.
Nice pool area. Large room. Was ok for one night. Shuttle service was good.
Stayed in February 2024
Reviewed: February 27, 2024
Elias
United KingdomRooms could be cleaner. And better pillows.
Lovely staff. Just need to keep an eye on cleaning in the room!! Apart from that a lovely hotel and beautiful outdoor pool!
Stayed in January 2024
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