The hotel is old, it was claimed that it is after reconstruction yet there were a lot of things to improve. The space to keep your belongings is really small, considering the use of the room for the length of stay.

Good position for out needs, nice and helpful staff.

Stayed in March 2024

Noisy a/c

Location

Stayed in February 2024

Very good breakfast

Stayed in February 2024

paid parking

friendly staff good breakfast clean room

Stayed in October 2023

Nice place

Stayed in March 2023

Games room closes at 22:00 and and breakfast closes at 10:00. Room and towels had a funky smell.

Friendly staff

Stayed in February 2023

My only complaint would be about the check in. Check in starts at 2pm, we had dropped our bags of earlier as we arrived in Campinas early. When we returned to the hotel at 2.15pm the reception extremely busy and obviously not all the rooms where ready. We had to wait 50 minutes before we got our keys, I would suggest the hotel should think about making its check out time earlier to allow them more time to prepare rooms. This is the only reason I've given the hotel 9 and not 10, other than the check in our stay was excellent and I would certainly use the hotel again.

I thought the hotel was excellent value for money, we booked two rooms and both were clean and well equipped. The hotel is well located for the centre of the city and better located than many of the large chain hotels, it's also within walking distance of Parque Bosque dos Jequitibá, a fact that the hotel surprisingly don't advertise. The hotel is clean and well maintained, the breakfast was good and plentiful, being constantly replenished throughout, the lady in charge of the dinning room was efficient and extremely friendly. I would recommend this hotel to anyone looking for a good budget hotel.

Stayed in October 2022

wi fi is really bad. i was unable to connect to the internet at all

Stayed in May 2022

Pool closes at 10pm - which would be exactly the time when I'd think of going for it - and I'd really have enjoyed a bath, but I'm also glad I had what to do outside the hotel facilities before that time. So that closing time just doesn't seem reasonable to me. I also found kind of annoying that the beverage dispenser - right in front of the reception desk - was locked up and one had to ask and wait until someone could come and get us something. One more thing: why is this form in English?

The feeling I could count on the staff for orientation in an environment I'm not familiar with and other sorts of support - like cab service, for instance.

Stayed in April 2022

Old everything, decoration, furniture, needs renovation. But nothing that will ruin your stay speacially if you need a low cost solution.

Good value, low cost with wonderful shower, wonderful mattress, silent, good air conditioning, good light block from the courtains. Old furnititure, stains in the painting, very slippery shower floor that retains water. But again, for the price it's a hotel that garantees a very comfortable night of sleep!

Stayed in August 2021

The place is nothing like show the pictures

Steps in front of the entrance and any help from stuffs

Stayed in November 2023

Insisted on cash as if they didn’t trust us. The toilet had a cheap broken seat which I complained about. We were there 3 nights and they didn’t fix the toilet. Very unhelpful staff.

Good central location.

Stayed in October 2023

The mattress was extremely uncomfortable, not even many pillows solved the problem. You have to pay to have any visitors come up to your room, such as pizza delivery person or friends helping bring your luggage up to your room. They also do not offer Bell or baggage services just a few feet outside the hotel door. There was a male front desk attendant that was extremely unfriendly and unhelpful. I will never stay in this place again! For those of you looking for a hotel in Campinas downtown, shop further as there are plenty of other hotels around. Stay Away from this place!

The mattress was extremely uncomfortable, not even many pillows solved the problem. You have to pay to have any visitors come up to your room, such as pizza delivery person or friends helping bring your luggage up to your room. They also do not offer Bell or baggage services just a few feet outside the hotel door. There was a male front desk attendant that was extremely unfriendly and unhelpful. I will never stay in this place again! For those of you looking for a hotel in Campinas downtown, shop further as there are plenty of other hotels around. Stay Away from this place!

Stayed in June 2023

Pity no one at front desk could speak English, also didn’t get the room I paid for. Should have been a double deluxe as I upgraded from your site.(and paid more) They seemed to say I got a bigger triple, I stayed in that room and the guy said we will do something for you once I have spoken to the manager, never heard from the guy again, So overall disappointed with the front desk.

The breakfast was good value the waiting staff were lovey, smiling .

Stayed in June 2023

The WiFi connection at times is a bit slow.

The staff, the breakfast, comfortable room.

Stayed in March 2023

noisy

location

Stayed in October 2022

If possible change the breakfast for everyone.

Stayed in July 2022

The place wasn't what they show in the pictures. It's run down and badly looked after. I had to change rooms first because of a really loud noise coming from the shower room at night out of nowhere, and then again because there was no WiFi and the air con was broken. An acrilic panel from the lift ceiling fell off and hit me on the head as I was coming down to check out! That's how poorly maintained the place is. They won't see me back again.

The staff in the kitchen and serving breakfast were great. The receptionist did her best too to handle the numerous complaints in a professional way. They did all they could to accommodate me in (three!) different rooms in two days due to several issues.

Stayed in March 2022

bathroom and toilet need updating.

Stayed in February 2022

Breakfast is really poor, fruits are old and juice is the boxed variety, where 90% is sugar and 10% juice. Rooms are really noisy due to closeness to street (even during the night), making it hard to sleep if you aren't used to it. Wifi is also shared between all guests, making it very slow.

At the center, it is close to everything. The maids are very nice people, rooms are clean, have air conditioner and the price is cheap.

Stayed in August 2021

do estacionamento

Stayed in November 2022

The reception lady with personal question after listening to a private conversation. The room smelling moisture, we did tried 3 others and were all bad, even the security guy was disgusted. The AC is inside the room and we cannot sleep with the noise. The shower was dirty and there was no water. The toilets had a vent to another room and we hear everything. We could not stay inside the toilet because the smelling is horrible and humid. There is no locker. The bed is old and they do not change the bed sheets. The towels were smelling and disgusting. The breakfast had some old things. I stayed 3 days and eat once. The sink was blocked for 2 days and nobody come to fix after complaining on the reception. The cards got blocked and we cannot get to the room and we need to go to the reception to unlock. The wifi doesn’t work on the room.

Nothing, very bad, old and dirty place! Most of the staff was kind and polite

Stayed in March 2023

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in November 2023