Kolinplatz 11, 6300 Zug, Switzerland
#9 of 35 hotels in Zug
Guests' ChoiceBased on 108 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.2
Value for money
7.8
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Tatiana
SwitzerlandThe reception times are limited
Great location and excellent restaurant
Stayed in June 2024
Reviewed: June 2, 2024
Prapaipim
ThailandLocation , very friendly staff
Stayed in May 2024
Reviewed: May 26, 2024
Craig
AustraliaA bit hard to get to.
The lighting . Brilliant, literally and figuratively. I could actually read without straining. Also, loved the paintings.
Stayed in May 2024
Reviewed: May 4, 2024
John
United States of AmericaStaff was able to help us with any request we made. They were friendly and knowledgeable.
Stayed in April 2024
Reviewed: April 11, 2024
David
United States of AmericaLittle pricey, but was a great start to our first visit to Switzerland
Location, upscale but comfortable and charming
Stayed in April 2024
Reviewed: March 12, 2024
Ákos
Hungary-
Nice hotel in the heart of the city with professional staff and delicious breakfast.
Stayed in February 2024
Reviewed: February 26, 2024
Henrique
United KingdomBeds could be better.
Location and staff
Stayed in February 2024
Reviewed: January 31, 2024
Andrii
United KingdomSelection of food at breakfast was very limited (although the level of service provided by the staff was flawless)
Being located in the very centre of Zug, the hotel is a sightseeing by itself. Modern minimalistic design of rooms with majority of amenities available. Staff is very friendly and helpful
Stayed in January 2024
Reviewed: December 17, 2023
Justin
AustraliaExtremely helpful and friendly staff, great location, great breakfast, extremely clean and well maintained
Stayed in December 2023
Reviewed: October 28, 2023
Mehmet
TurkeyNothing
Location could not be better
Stayed in October 2023
Reviewed: September 24, 2023
Kate
United States of AmericaWe have no complaints about our stay at this hotel.
City-Hotel Ochsen was a beautiful hotel located near Lake Zug in the old city of Zug and very near all kinds of shopping restaurants near by. Our room was spacious, simply but beautiful furniture and art with lots of light. It was clean and there were excellent amenities both in the room as well as in the hotel with a bright inviting workout room and saunas available. The staff were welcoming and helpful throughout our stay. The restaurant at the hotel served the best meals ever and had very good vegetarian options! I cannot sing the praises of this hotel enough to say how much we enjoyed our stay!!
Stayed in September 2023
Reviewed: September 19, 2023
Salnrob
United Kingdomreally expensive food and drinks, even in the cheaper bar area! Very noisy with passing traffic all night, as we had to have the windows open as the air con wasn't working, which was a real shame!
Breakfast was continental and very good. location was beautiful bed was HUGE!
Stayed in September 2023
Reviewed: September 14, 2023
Eva
SloveniaSoft bed and there could be more sockets in the room.
Excellent location, very friendly staff & nice breakfast.
Stayed in September 2023
Reviewed: September 7, 2023
Stephen
United KingdomAll was good
Historic charm Newly decorated and perfect location
Stayed in September 2023
Reviewed: September 6, 2023
Regina
SwitzerlandNo spa
Beautiful authentic property 2 minutes away from the lake downtown Zug
Stayed in September 2023
Reviewed: August 9, 2023
Nicola
United KingdomPlug in sink sometimes got stuck. No restaurant - but I did know this before coming.
Location is fab, breakfast also. I like the lounge area on the ground floor.
Stayed in August 2023
Reviewed: July 27, 2023
Kinezos
United KingdomOverly soft bed, just the one pillow and incredibly poor wifi strength and speed
Friendly staff, lovely location in an idyllic square, old beautiful building which has been modernised, good breakfast
Stayed in July 2023
Reviewed: July 21, 2023
Eliz
South AfricaNo coffee option in room just tea
decor and room view. Restaurant staff amazing
Stayed in July 2023
Reviewed: March 21, 2023
Hongfei
Chinahope I can be reminded the door must be locked by myself.
very good breakfast, staff is very friendly, nice service.
Stayed in February 2023
Reviewed: March 16, 2023
Wódzimierz
PolandNo fridge in the room
Nice hotel in the Center City, clean, friendly personell.
Stayed in February 2023
Reviewed: February 8, 2023
Varvara
United KingdomIt was a bit cold in the room and it took me some time to figure out that aircon is not working well, so better to adjust radiator to higher temperature.
Very well designed, clean and comfortable room. Lovely lounge, bar and restaurant with tasty food for dinner and great breakfast. Walking distance from the lake for a nice evening or morning walk and not that far from the station
Stayed in February 2023
Reviewed: January 7, 2023
Nicola
United KingdomIt's a historical building but the interior is over- modernised
Great location. Big room as in the photo
Stayed in November 2022
Reviewed: October 10, 2022
Jochen123
GermanyWhile you can't hear any noise from outside the building the rooms next to you are hearable, but not so much that its very disturbing
Rooms and Breakfast are great, a little rustic but with a modern touch. Location perfect to go for a walk after work
Stayed in October 2022
Reviewed: September 29, 2022
Eric
United States of AmericaPrice was a little high for us but you get what you pay for
The breakfast was superb. The best hotel breakfast I've ever had. The smoked salmon, local cheeses, and cured meats were divine. The furnishings and finish of the room was humble and luxurious at the same time. The wooden aesthetic was perfect. Staff was exceptionally friendly.
Stayed in September 2022
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