Reviews of InterContinental Genève, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Chemin du Petit Saconnex 7-9, Petit-Saconnex / Servette, 1209 Geneva, Switzerland
#33 of 108 hotels in Geneva
Guests' ChoiceReview Score
Based on 235 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
8.2
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Facilities
8.7
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Staff
9.2
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Value for money
7.8
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Free Wifi
8.8
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Reviewed: May 31, 2024
Jaime
Bermuda1 review8.0“Overall a good stay”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
- • Submitted from a mobile device
We were told by a member of staff that we would receive some goodies due to it being our honeymoon trip and we did not receive anything. The menu options in the restaurant should be more diverse
Staff were excellent
Stayed in May 2024
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Reviewed: May 15, 2024
Amine
Switzerland1 review10“Thank you, Intercontinental Geneva, for the wonderful upgrade and exceptional service that made our”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
To the wonderful staff of the Intercontinental Geneva, My wife and I would like to express our deepest gratitude for making our six-month wedding anniversary truly unforgettable. Your generous upgrade was an unexpected and delightful surprise that added an extra layer of magic to our special day. From the moment we arrived, we were treated with warmth and exceptional service. Every detail was perfect, and the luxurious accommodations exceeded our expectations. Our stay at the Intercontinental Geneva will forever hold a special place in our hearts. We are already looking forward to returning to your beautiful hotel for future celebrations. With sincere thanks, AMINE BOUDRAA
Stayed in May 2024
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Reviewed: May 5, 2024
Sally
Saudi Arabia9 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Premium King Room with Lake View
- • Stayed 3 nights
- • Submitted from a mobile device
Amazing place and the staff and customer service are amazing. The suite was beautiful and had everything anyone would need. Loved it and will come back again!
Stayed in April 2024
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Reviewed: May 4, 2024
Aljawharah
Saudi Arabia3 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 3 nights
- • Submitted from a mobile device
I really enjoyed staying here. All staff are super friendly and helpful!
Stayed in May 2024
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Reviewed: May 1, 2024
Jimmy
United Kingdom1 review10“10/10 experience”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
excellent breakfast , Excellent staff , very clean , very big , nice spa ,nice people and staff , very helpful staff.
Stayed in April 2024
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Reviewed: March 23, 2024
Ruby
United Kingdom5 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was not sound proof, could hear the next door resident
Fantastic staff across the board. Great breakfast and super door team
Stayed in March 2024
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Reviewed: March 4, 2024
Amit
United Kingdom27 Reviews1 helpful vote7.0“Could be better if you’re paying for a luxury 5 star hotel”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is slightly off the central area so kinda 20 minutes by bus Bathrooms are TINY - so if you’re travelling with family / elderly it’s a huge issue Pool - it’s an outdoor pool when we all know the weather in Switzerland is cold. Meaning the pool can only be used for 3 months in a year and we couldn’t use it (like many others) Cost is top end but it’s not a luxurious property and this is based on our stay in hundreds of hotels while travelling 20-25 countries till date
It’s a beautiful property which is well connected to the bus terminal
Stayed in February 2024
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Reviewed: February 16, 2024
Ahmed
United Kingdom22 Reviews1 helpful vote8.0“Great, short stay in Geneva”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
Location isn't very close to city center; however, there are frequent busses that are free and take you directly to the center very easily. Ask for a bus pass that will help you get around
Amazing staff that are extremely helpful; we had a problem with the wifi and they went above and beyond to help us fix it. Breakfast was very good. Room is comfortable. Overall had a very nice stay here
Stayed in February 2024
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Reviewed: February 11, 2024
Rahul
India4 Reviews2 helpful votes7.0“My Intercontinental Geneva stay had ups and downs but was enjoyable with room for improvement.”- • Leisure trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
While my stay at the Intercontinental Geneva had many positives, there were some aspects that fell short of expectations. Firstly, the size and bareness of the room left much to be desired. Additionally, the view from my room was disappointing. I also found the lack of basic amenities in the bathroom to be inconvenient. Furthermore, considering the price paid, I did not feel the hotel offered good value for money. Moreover, the concierge service was not as helpful as I had hoped, particularly when I needed assistance arranging a taxi while stranded in the city without data on my phone. Additionally, there were delays in receiving my luggage after check-in, as the concierge desk took a considerable amount of time to send it to my room. These factors detracted from an otherwise pleasant stay experience.
I recently had the pleasure of staying at the Intercontinental Geneva, and I must say, my experience was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure I felt welcomed and valued. The gym facilities were top-notch, allowing me to maintain my fitness routine while away from home. The grand lobby exuded elegance and sophistication, setting the perfect tone for my stay. After a long day of meetings, unwinding in the sauna and hammam was pure bliss. And let’s not forget the breakfast spread – absolutely delicious and offered a wide variety of options to suit every palate. Overall, I couldn’t have asked for a better experience. The Intercontinental Geneva truly exceeded my expectations, and I look forward to returning in the future. In addition I would like to thank Paula/Laura at reception for a smooth and gracious check in process.
Stayed in February 2024
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Reviewed: January 25, 2024
Olu
Nigeria31 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
Value for money
Clean space
Stayed in January 2024
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Reviewed: January 22, 2024
Mulenga
Zambia3 Reviews9.0“I would still go back.”- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 2 nights
The closing time of the bar
The room was excellent and especially with the upgrade!! Definatley coming back there!
Stayed in January 2024
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Reviewed: December 31, 2023
John
Denmark11 Reviews9.0“The staff made it excellent! Lobna, Celia and Ella were amazing! Really made our stay.”- • Leisure trip
- • Family with young children
- • Premium Room
- • Stayed 4 nights
- • Submitted from a mobile device
Amazing staff, beautiful property.
Stayed in December 2023
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Reviewed: December 14, 2023
Bobi
Bulgaria8 Reviews5 helpful votes9.0Wonderful- • Travelers with friends
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
Awesome breakfast, amazing staff, great hotel overall.
Stayed in December 2023
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Reviewed: December 4, 2023
Katya
Portugal3 Reviews10“Very nice!”- • Business trip
- • Couple
- • Classic Room
- • Stayed 4 nights
Don't have indoor swimming pool and the sauna closes at 9PM. Rooms could have more space.
The breakfast was Wonderful!
Stayed in November 2023
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Reviewed: November 26, 2023
Anita
Indonesia31 Reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 4 nights
- • Submitted from a mobile device
Did not find anything bad during my stay
Location, room and facilities and excellent service
Stayed in October 2023
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Reviewed: November 16, 2023
Lucita
Indonesia10 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Family with young children
- • Premium Room
- • Stayed 4 nights
- • Submitted from a mobile device
Location, spacious and clean room, responsive staff
Stayed in October 2023
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Reviewed: November 9, 2023
Bcm
Switzerland5 Reviews10“I WILL BE BACK!”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 1 night
N/a
Everything
Stayed in November 2023
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Reviewed: November 7, 2023
Arwa
Saudi Arabia10 Reviews10“Great perfect hotel luxury service”- • Leisure trip
- • Family with young children
- • Junior Suite with Lake View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The staff was amazing very kind helpful and respectful I have traveled a lot been in many hotels but this hotel was the best never ever seen staff like them. The breakfast was great quality and presentation and the area for it. Awesome hotel I would like to visit again.
Stayed in November 2023
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Reviewed: October 27, 2023
Tu'ivakano
United Kingdom1 review10“I had a lovely experience”- • Business trip
- • Couple
- • Classic Room
- • Stayed 2 nights
room service and the friendly staff. Also the water glasses in the foyer which was refreshing after a long day
Stayed in September 2023
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Reviewed: October 16, 2023
Lowndes
Portugal8 Reviews7.0“It was as expected. Nice.”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 1 night
It was as expected. Nice.
Stayed in October 2023
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Reviewed: September 24, 2023
Alan
United States of America48 Reviews7 helpful votes10Exceptional- • Business trip
- • Couple
- • Classic Room
- • Stayed 1 night
There is nothing to complain about. One knows the cost of staying in a top of the line hotel.
A very fine place to stay. Food is excellent. Views unbeatable. Staff very attentive. Could not be nicer.
Stayed in September 2023
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Reviewed: September 13, 2023
Yaser
Saudi Arabia44 Reviews8 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
the Lebanese food was not so good
all are good
Stayed in August 2023
-
Reviewed: September 9, 2023
Sultan
United Arab Emirates21 Reviews6 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
The hotel is elegant and classy Loved the staff and how professional they act and treat people.
Stayed in July 2023
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Reviewed: August 28, 2023
Matthias
Germany144 Reviews12 helpful votes10“Excellent overall”- • Business trip
- • Solo traveler
- • Classic Room
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom design in the standard room has several faults that could be easily corrected. Hard to believe that this is still unsolved.
Lovely hotel with superb interior design and excellent overall facilities and services.
Stayed in July 2023
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