Breakfast options could be improved.

The location is wonderful. We enjoyed having breakfast at their beautiful restaurant.

Stayed in May 2024

We booked a lake/mountain view room and it did not disappoint. We found the hotel and booked for the view. It had good parking, train was just over the road and the travel from Zurich airport was easy. It has a rustic charm and is so clean and well maintained. Our room was simple, very clean, had everything we needed and the staff were very helpful for anything we required. It is a great location to travel to Luzern, Interlaken etc. At the end of a busy day it was lovely to come back to the peaceful lakeside. Lungern has a great little restaurant near the caravan park, a bakery and shop for essentials. It has some stunning walks, no direction would disappoint. It is a 1.5hr walk from the hotel or a train stop. In hindsight, we would have got essentials in Zurich before heading to the hotel. The food at the hotel was amazing, the prices were very reasonable for the quality and quantity provided. We did have breakfast one day and didn't realise it was a standard charge which set us back 120CHF. As two small people we opted to grab a croissant from a bakery most days. Every evening we ate at the hotel though and it was always perfect. The two best things about the hotel are the view and the staff. I honestly can't say how amazing and happy they were to help us. We will certainly be back again!

Stayed in April 2024

Breakfast

Large rooms and bedroom

Stayed in April 2024

Very nice staff, wonderful location, food,every thing was amazing .

Stayed in March 2024

Hotel was great and staff was very friendly. I strongly recommend the breakfast served at the restaurant. View from the room window was very relaxing. Also. hotel has plenty of parking places.

Stayed in March 2024

Nothing

Everything was perfect! The place, the equipment, the atmosphere ! Definitely a place to stay !

Stayed in February 2024

Everything was amazing, staff was nice and friendly, food in restaurant was just incredible, everything so delicious. Room was cozy. View was insane. Perfect location.

Stayed in October 2023

The views from the deck and restaurant of snow capped mountains and a lake in the foreground are simply great. It is a rural setting with the sounds of cow bells drifting down to you.

Stayed in September 2023

I would have preferred a view over the lake but on the 3rd floor, only one room could offer the 3 beds I had requested.

spacious room, and 3-bed room as expected. Nice location next to the train station, walking distance. It made it easier for my daughter to reach the hotel, after traveling by train from Luzern.

Stayed in September 2023

I loved everything… it was my wife’s bday and the people there have helped me to celebrate it in a special way. They even arranged a cake( when they don’t make them) specially made for us. There was a person who helped a lot not sure of his name but he was the best. Also the food is excellent and worth what we paid

Stayed in September 2023

right by the busy road

fantastic staff

Stayed in September 2023

Everything was perfect

Location was outstanding. Room was very comfortable and cozy. Interior design was a amazing. Matress was very confirmable. Everything was perfect

Stayed in August 2023

Lack of elevator and staff was unwilling to help with the luggage despite seeing that my husband was disabled and I am an older lady. Carrying the luggage up the narrow stairs was exhausting.

The view from the room. Room and bathroom were nicely renovated, large and clean.

Stayed in September 2023

Local amenities are a short drive away

Lakeside location is incredibly picturesque. Staff were incredibly helpful and friendly and the restaurant food was excellent. Rooms were a good size and well equipped. Check in and out was clear and easy. Overall perfect stay

Stayed in September 2023

Nothing

All things

Stayed in September 2023

No hot water dispenser, had to get from restaurant

Good location, right above the restaurant, food was awesome! Really friendly helpful staff!

Stayed in August 2023

Only 1 small complaint, we asked for our room to be made up and only the beds were made. Water / coffee wasn't replenished, bin wasn't emptied and dirty cups left on the side. Also we had a family room (2 rooms in 1) but only 1 fan, could of done with 1 in each room.

A beautiful hotel in an idyllic location! Fantastic views, friendly staff, comfortable rooms and a delicious restaurant. All extremely dog friendly, our pup was spoilt rotten with treats from the staff, water each time we dined, a bed and water bowl in the room.

Stayed in September 2023

Nothing at all, except we were even shocked by the room rate compared with France. However, we believe that they are much more reasonable than other Swiss average hotels. Now we fully understand how minimum wage in Switzerland comes triple of France.

We loved beautiful lake side cosy atomosphere of the hotel room and the restaurant terrace. Some previous guests reviewed negative about the road side location, but it was not that annoying to us. Inside the hotel part looked like a country side motel, but we were amazed by room cleanness and decoration and wonderful lake view from large room windows and tarrace. We wish we could stay for longer than 1 night.

Stayed in August 2023

No Aircon in the room and we stayed at a particularly hot time. The price was more than I wanted to pay but probably right for the location.

The location was fantastic, feet away from the most stunning lake and fantastic views!! The staff were friendly and helpful, the hotel was lovely with nice decor and lastly the food was fantastic! Would highly recommend!!!

Stayed in August 2023

No view on lake but probably because we booked two economic rooms (+ wife & brother-in-law) Litter of flat water a bit expensive (dinner)

Perfect location on the way to Luzern and coming from Interlaken Beautiful view on Lauenensee Easy parking in front of hotel Friendly staff speaking different languages (English, Spanish) Excellent food (dinner) and breakfast

Stayed in August 2023

Love that we were able to choose this splenid hotel! It’s has one of the best scenic view during our stay in Switzerland. Just a walk away from Lake Lucern!

Stayed in August 2023

Nothing

People very friendly and the location

Stayed in August 2023

Good location and amazing view

Stayed in August 2023

The location was very convenient. The view from balcony was awesome!

Stayed in August 2023