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Reviews of Berghotel Randolins This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

via Curtins 2, 7500 St. Moritz, Switzerland

#42 of 147 hotels in St. Moritz

Guests' Choice

Review Score

Based on 125 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 4, 2024

    8.0
    We had a lovely and comfortable stay with (almost) everything we needed surrounded by amazing views.
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    - the pillows are extremely soft and quite uncomfortable - the shuttle bus service is fairly limited and sometimes fully booked (it is advised to book at least 30min in advance but even then you maye be told it’s fully booked already) - no “ski-to-door” facility - we could see some skiers managing to come down a tiny piste but we could never find it; 300m to the ski lift which is not bad but again the shuttle service could be better - the rooms are fairly small with a tiny bathroom which lacks privacy completely (the bathroom door does not slide completely to the wall) - bathrobes can be rented (which makes no sense given the accommodation provides a spa facility and you would definitely need to rent one if you are in a different building to the one where the spa is) - room temperature difficult to adjust - staff at reception could be more welcoming and less rushed (although it was not busy at all when we arrived). They offer you a 4-day ski pass and when you suggest you would only need a 3-day one they become dismissive and say the offer falls off. They don’t really provide you with any relevant information unless you enquire (which is quite difficult as you can’t know what you don’t know). For example, one v relevant thing for us would have been to be told there is a “Night Run” on one of the nearby slopes that only runs on Fridays.

    Lovely views, good breakfast with small but great quality food (although the scrambled eggs could be improved) and very clean rooms. The hotel also offers a great discount for ski rental at the Suvretta Sports Alpine Center.

    Stayed in March 2024

  • Reviewed: February 9, 2024

    7.0
    It was ok!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Without lift Without frigobar

    Transfer Breakfast

    Stayed in February 2024

  • Reviewed: January 19, 2024

    8.0
    Definitively to recommend, in particular if you arrive by car (taxi >30 frs. if you come by train)
    • Leisure trip
    • Solo traveler
    • Swallow´s Nest
    • Stayed 2 nights

    Great breakfast buffet!

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Panorama Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Limited menu choice in the restaurant Too many dangerous drivers on this little road.

    Panoramic view and nice spa

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room Swiss Pine
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast is a bit simple (but absolutely sufficient!)

    Excellent location for a weekend in the mountains! Value for money is fantastic, especially considering the fact that the chair lift is only a few steps away from the hotel. Staff is always incredibly friendly and helpful as well.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    It's good but not for St Moritz..
    • Leisure trip
    • Family with young children
    • Double Room Swiss Pine
    • Stayed 4 nights
    • Submitted from a mobile device

    Located to far from St Moritz city center (restaurants, bars, train station, shopping, mercado, etc). Better to rent a car if you want to feel free and have a good time. The vans that they offer to do the transfers are very limited for the amount of guests that need it. You have to reserve in advance (better 24 hours before) and that means you have no liberty, most of the time they are full. Better to take a taxi, but they charge 50 Euros from center city to the hotel, one way. You could find some of them in 30 or 40 euros if you're in a lucky day. Most of the staff in front desk and restaurant are very rude in their behavior ( You can save only 2 or 3 of them). The pillows...Terrible! The facilities are OK but you have to walk to much to get your room, if they assigned you one of the cabins outside of the main building. Imagine moving you luggage yourself in the middle of a snow storm.. The breakfasts are OK, but with no many alternatives for a hotel this category, in St. Moritz. Every morning, you're going to find the same things to eat

    The hotel has very good facilities. It's clean. The van drivers were very friendly , also the room service ladys. It's close to Suvetra ski area and ski school (500 mt aprox). The restaurants are good for lunch or dinner. Many alternatives of food (Italian, Swiss, etc) The spa area is fine and clean.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Lovely getaway near St Moritz
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rather noisy room, and surprisingly little lounge space. No bar.

    Great staff and enormously welcoming, helpful in all ways. Location is super, views terrific. Lovely Wellness Spa and great breakfast. Pet friendly too.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Scenery and spa will drive you to this place. It needs more adequate cleaning and a decorator to truly be in the running
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Suites are very basic. You get a bed, fold out sofa, wooden table and chairs in the 2 room suite. Bathrooms are also extremely basic; although towel warmers are installed in the shower room. There was a TV, refrigerator and safe in the suite, but no kettle or coffee maker. Decorative style could have been called minimalist, but it seems that no thought was given to even attempting to provide any decor. As with many of the hotels with radiant heating in Europe, it’s terribly difficult to regulate the temperature of the rooms . St. Moritz is very cold in the winter and our rooms were either burning hot or freezing cold. The down comforters offer no easy solution either. You spend the night sweating or shivering.

    Gorgeous scenery and a terrific aqua therapy spa and sauna. Restaurant and breakfast buffet were very nice. This is the perfect spot for a ski trip or for nature excursions. Hotel shuttle to and from St. Moritz enabled us to almost exclusively use public transportation. Taxis are readily available. There is great shopping in St. Moritz.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Nice room, spa is far and away from the main building. Attention to the doses in the restaurant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Spa and pool areas with limited schedules and outside of the building. We ended up not using. In the restaurant we ordered one fondue and one soup and payed for two fonsues

    Me and my wife decided to go on vacation across switzerland and stayed in a few hotels. This bedroom was one of the biggest with ine of the biggest tv sets.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 2 nights

    The lights in the SPA were too bright, which made it hard to relax.

    We had a nice view on the lake from our room. The room itself was big enough for a couple.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very modern, nice wooden details, beautiful views, amazing new spa.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Broom Closet
    • Stayed 2 nights
    • Submitted from a mobile device

    Nil

    The view was fantastic outside the hotel. Good transfer provided.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    I would highly recommend this Hotel if you are visiting the St.Moritz area.
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 1 night

    There is nothing we didn't like.

    Great views of the mountains. We paid a bit more to get a balcony as our original booking did not have one, it was well worth it. It has a great spa which we enjoyed for the afternoon. The food was also excellent, I know Switzerland has high standards but this property is rated as 3 star - it should be 4 to 4.5 star. They also have a very good staff that helped us with local attractions to visit.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Amazing location and good quality rooms
    • Leisure trip
    • Couple
    • Panorama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Late check-in, we arrived earlier and we’re still unable to arrange for room key until 4pm. We did you restaurant while we waited.

    Room facilities were good, breakfast was good and service was positive

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Lovely cosy hotel with spectacular views
    • Leisure trip
    • Couple
    • Broom Closet
    • Stayed 1 night
    • Submitted from a mobile device

    No tea coffee facilities in the room. Construction work started at 7am No bar to relax to after our meal Rooms were very hot

    The location was spectacular, beautiful views, beds really comfortable. Love d the cows outside our room

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    Brigette at reception was wonderful and our a la Carte dinner was great
    • Leisure trip
    • Couple
    • Panorama Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Brigette at reception was incredibly helpful.

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    Modern, comfortable family friendly hotel in great summer location
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    More shuttle service times to link in with Bernina Express departure

    Upgraded to a larger room with great view and Wellness Spa in the same building

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Pleasant and friendly stay.
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    No cozy lounge area besides the restaurant. Could not sit anywhere after 10 pm Beds were hard and only one pillow offered. Bathrobes had to be rented. Limited shuttle service in terms of hours and number of guests in the bus. So the location was a bit too far from the town center to walk.

    Super friendly and helpful staff. Very tolerant with our big puppy dog. Modern wellness facilities. Public transport, Télécabine and gondolas offered by the hotel.

    Stayed in August 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room Swiss Pine
    • Stayed 3 nights
    • Submitted from a mobile device

    The shuttle only ran 4 times in the morning and 4 in the evening. It was 50+ CHF to go one way from St amortization to the hotel and the last shuttle did not allow enough time to have dinner and get back. The shuttle and cost really limited our ability to go into town.

    Could hike right from property. Food was very good.

    Stayed in July 2023

  • Reviewed: April 4, 2023

    8.0
    An okay stay but probably wouldn’t return.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff could have been more welcoming at the front desk. The shuttle service staff and breakfast room staff were lovely and friendly.

    Spa area was great but hot tubs a bit on the cool side could have been warmer. Our room, shuttle service and breakfast were great. Beautiful views.

    Stayed in April 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Broom Closet
    • Stayed 3 nights
    • Submitted from a mobile device

    the limited time of the wellness hours

    great view

    Stayed in February 2023

  • Reviewed: February 13, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Broom Closet
    • Stayed 2 nights

    The room was quite old and small. if compared to other hotels for same prize - value for money was poor. The hotel is going to upgrade the main building we stayed later this year.

    Spa very new, good mix between sauna, steam bath, outdoor jacuzzi.

    Stayed in February 2023

  • Reviewed: January 27, 2023

    8.0
    Good modern value in an expensive resort town.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The Stube was somewhat lacking in charm.

    Modern accommodation in the poshest neighborhood in St. Moritz. Very helpful and communicative desk staff. The property is basically a compound of buildings. The studio room was at the 50m line with a pleasant, high view of the valley and mountains. Nice breakfast with some international items like bacon. The clientele is very international. The aesthetic is not old Engadine but typical modern Swiss. Bedding was comfortable and parking was plentiful.

    Stayed in January 2023

  • Reviewed: December 10, 2022

    8.0
    Relaxing weekend
    • Leisure trip
    • Couple
    • Swallow´s Nest
    • Stayed 1 night
    • Submitted from a mobile device

    The position was a bit far and isolated from the town, with good but unfrequent bus service.

    Nice spa included in the price, amazing buffet breakfast with many options, good shower.

    Stayed in November 2022

Showing 1 - 25

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