Restaurant

Stayed in May 2024

The check in was confusing. We came from the train station and despite the road works, it wasn’t clear we had to go to the main hotel across the road. They also had a sauna but again across the road so we didn’t use it. The room had very low ceilings so not great for anyone over 5”5. The rooms could be updated slightly to include more charging places, and tables or coat racks. Nice location to view the lake if you stay in the main hotel I guess.

The lobby and restaurant staff were very nice. The restaurant was very cozy. The room and shared bathroom were very clean. The restaurant meal portions were big and worth the price. Close to train station

Stayed in May 2024

Unfortunately there was a public construction in the road which no one could not do anything about it! And you should expect some noise as you will stay in a historic chalet when people are walking around on the wooden floor.

The location was perfect. Staffs were super kind and helpful. Nice interior design. The view was spectacular just a minute walking to the lake!

Stayed in May 2024

The location is great. A bit away from City to enjoy scenic landscapes.

Stayed in April 2024

The Price of the Moring Breakfast was completly out of reality. Since I had made my reservation via Booking I was suppose to pay CHF 25,00 for Breakfast. What makes things even worst was that I was told that if I had made the reservation direct with the Hotel the Breakfast would only cost CHF 15,00. Its a completly rip off for breakfast.

Stayed in January 2024

The room was small but sufficient for a brief stay. Ceilings are low but the decor is charming. Access to the hotel rooms is via a steep side path and inside the hotel the stairs are small and narrow. Neither were a problem and it added to the charm, but it would be good to know for anyone with mobility issues. The breakfast was adequate. Free parking is available in the few spots directly outside the chalet or across the road at the modern sister-hotel, Shloss-Hotel Am See. Chalet-Hotel Lodge visitors have access to the sauna in the Schloss-Hotel.

Stayed in January 2024

Morning staff weren't as friendly. Also nobody was at the front desk until 8am, would be nice to be able to turn on the sauna myself. Also, always check ina t the Schloss instead. Tv didn't work, but not a big deal

Schloss was beautiful and the gentlemen who checked us in was excellent and very friendly. We also had fondue at the Swiss Chalet which was a wonderful experience.

Stayed in March 2024

Extra costs per day for parking, was mentioned but as in all area there is not much beside of this hotel, it could have been suspended for hotel guests

Charming place, nice location, comfortable sauna. Great food in restaurant

Stayed in November 2023

Pillows not comfy

Everything was good

Stayed in November 2023

Paul at front desk was very attentive, cheerful, and caring,... And helpful when needed.

Stayed in October 2023

Having to pay to park my Motorbike

Location, staff, food & lake and the guy that checked us in was a star , an asset to this hotel.

Stayed in October 2023

We live in No.611,the room is not soundproof enough,even though 11pm,can hear the noise from bar or corridor always.narrow space and old furniture.

Good price in Swiss,traffic is smooth,beautiful lake view,traditional house and nice staff.

Stayed in October 2023

The beds were slightly uncomfortable

Very Swiss feel. Even if you stayed at the economy property they give you access to the luxury side for sauna, beachfront & coffee room.

Stayed in September 2023

Pillow is not very comfortable. The sign on the map could be More accurate.

Such nice location, near the lake, walking distance to S bahn station. Staffs are willing to help. Free water in the fridge and Sauna room. Very valueable choice.

Stayed in September 2023

Choices of the Menu in the Restaurant rather limited, service somewhat slow. They messed up my order. Brought the wrong side dish. They promised to bring the correct one, but it took very long. I had finished eating my hot main dish, and the correct side dish had still not arrived, so I told them to keep it.

Breakfast buffet with excellent choices. Complimentary Nespresso Coffee in the Hotel Lounge. Free Parking and good Wifi.

Stayed in August 2023

reception staff were friendly and very helpful, the room was beautiful.

Stayed in August 2023

Unfortunately for us due to the weather being sweltering hot and the room having no air conditioning it was very hard to sleep. If you are tall be aware the ceilings are very low in some rooms.

Beautiful Swiss chalet close to the train station with views of Lake Luzern. Good value for money in Switzerland and the staff were lovely.

Stayed in July 2023

SUPER hot at night and they gave us one weak fan, so sleeping was kind of uncomfortable. if we opened the windows it was fine but then the cars would wake us up in the morning

we got rooms that looked out onto the lake which was really nice, and the room service for cleaning was quite good as well. also lots of towels for lake time

Stayed in July 2023

Noisey room but to be expected as old chalet

Lake side venue. Staff very helpful.

Stayed in June 2023

The bathroom was ridiculously small, this may be a 4 star hotel, but the small bathroom would barely rate 2 stars. The shower was a very small <80 cm square, moving in it to do almost anything, washing your feet for example, was a struggle. Not enjoyable. The room lacked air conditioning, but to be fair there was a large floor fan which helped us through the hot nights.

I liked the location of this lakefront hotel, beautiful setting. The staff was very friendly and helpful. It is an older hotel and has a lot of charm, what you might expect in Switzerland. I also appreciated the parking lot on the hotel grounds, making arrival by car very convenient.

Stayed in July 2023

No air conditioning and it was an uphill hike with luggage to catch the regional train.

Good location and breakfast. The bed was comfortable and the room was clean. The hotel also gave complimentary tickets for local public transit in Lucerne and a complimentary large bottle of spring water.

Stayed in June 2023

It would be better if the shared bathroom was cleaned more often during the day, as it becomes a full mess in the evening.

My wife and I really enjoyed spending one night in that hotel. We had a small, affordable room, which had  value since it was clean and nice.

Stayed in June 2023

Common washroom

Private Beach

Stayed in June 2023

Is very known is a historic building but my head was almost touching the room ceiling the bed needs to be fix and not switching left and right.

Stayed in June 2023