Location

Stayed in November 2023

The rooms were quite dusty, and some of the doors lock just by using a padlock which I wasn’t a fan of. It was quite messy by the lobby and the public bathroom downstairs was very dirty.

Had an issue with our original hotel. We were able to book this hotel and just turn up, staff were accommodating and helpful. They gave us umbrella’s for the day to borrow as it was raining which was nice.

Stayed in September 2023

Around one km from subway Yongninmen A2 exit. Electrical outage at midnight again but luckily only half hour.

Clean , good comfy bed. Close to bus stop. Nearby morning market. Walkable to Muslim street , drum and bell tower.

Stayed in September 2023

Great location. Nice space for tea ceremony

Stayed in June 2023

The street was noisy at night, there are lots of bars nearby. The hostel allows smoking, so it was smelly specially the corridor. The toilet was embedded, and the glass door had a gap , not so private if you share a room.

Location is extremely convenient, there are cafes, local restaurants and the park that surround the wall within 5 minutes walking distance, the staff was helpful and polite , and eager to help. The price is unbeatable for the location. Beds were soft yet firm, I had a great sleep every night. The rooftop has great view from the wall and cityscape.

Stayed in May 2023

Toilet for the room I booked was a bit small

great location, worked really well for a quick trip around Xi’an with my family. The owner was very friendly and gave us lots of suggestions on where to go and what to do

Stayed in May 2024

A bit difficult to communicate with the staff as nobody spoke English but GG translate helped a lot.

The location is very convenient, the room was very comfortable and cosy. Good value for money.

Stayed in December 2023

A lot of noise in early morning, I think they were doing some work on the hotel. There is also a very bad smell in the hotel and near it.

It's well situated, the metro and many attractions are close to the hotel. At the reception there are different tips explaining how we can go to the different attractions in Xian.

Stayed in January 2024

Toilet

Reception

Stayed in November 2023

-Could refresh a painting in rooms :)

- The staff was amazing! - Nice room (thanks for the upgrade ;) ) - The location very convenient near the wall, market, Muslim neighbors, temple,...) - Great value for money

Stayed in October 2023

The electric outage from 12 am til the morning .the hotel was in dark and hot .

Clean

Stayed in September 2023

Perfunctory check-in and lack of warm and welcoming attitude. Room was dirty. Hostel advertised a rooftop bar but when I went there it was closed amd there were no staff around. Although the property advertises itself as a hostel, it didn't really feel like one. There was none of the social element of other hostels.

This hostel is in a good location right next to the city wall and a 5-minute walk from South Gate. Room was large and fairly comfortable and all toiletries provided. The hostel has a WeChat service where you can message directly if something is needed, which was more convenient than going downstairs.

Stayed in August 2023

It did not look as good as in the pictures, the room was in very poor condition, very dirty and smelly. I don't understand how they have so many good reviews. I had a booking for two weeks, but left after one night. I went to ChengYuchenghao hotel, which was very nice and about the same price (found on trip.com since booking.com seems to not have many hotels in China).

They let me cancel my booking after the first night

Stayed in July 2023

The place is so well located inside the wall, near the metro station (china-near) and the staff was super helpful and helped us to book a trip to the Xian warriors and everything we needed.

Stayed in August 2023

Room photos and descriptions completely inaccurate. They use photos of the best rooms and will put you in a inward facing hovel, then blame the booking website they selected photos to upload to. So be cautious when booking - even the outside facing rooms do not have the claimed views and the property has no balconies. Terribly overpriced for size and quality of rooms. Bed rock hard and floors dirty. English speaking owner lady upstairs was nice but reception staff rude, lazy, arrogant, unprofessional and grossly incompetent. Would not help carry suitcase up stairs even though there is no lift. Refused to help book tours/entry tickets etc., refused to put me in contact with tours/agents, check-in took a very long time, seemed like the rude guy just wanted to waste my time. Internet the worst I have experienced across all of China. Stayed at many places in China and this place was by far the worst, terrible service and room quality over promised, under delivered and over priced. Oh and every time you return to the hotel, you’re welcomed by the smell of cat pee and poo as you enter reception 🥰💩 This is the first review of my stay here, I had the misfortune of staying another night here on a separate, regrettable booking and the service was even worse.

Location was ok I guess

Stayed in July 2023

First, the room was nothing like the bright rooms in the pictures for the 'standard room' we booked. Because somehow we had been charged a very low rate (about half the normal price), I didn't make a big deal out of it, but I do think the room we stayed in should not be sold as the other 'standard rooms'. It was more like a shed on the roof (no lift to the 4th floor) with an in-room cabin holding the 'bathroom', which in places was taped to the wall and floor. The working desk that was promised in the description, and which I needed, was not present. Some days, we did not get clean towels, shower/bathing gel, toilet paper and water. When we asked about it, they first said 'we're fully booked, so our staff didn't have time to do all rooms' while the second time they said 'we sometimes don't allow the cleaning staff to go into the rooms'. Both explanations are just completely ridiculous. The lady behind the front desk did not come across as very customer-friendly, rarely making eye contact and giving answers like the above. Because the 'room' is in the bright sun on the roof, it got incredibly hot, with the air conditioning never really reaching the programmed temperature.

The male owner/manager was accommodating in refunding us two nights when our travel plans changed. The location is okay, although the nearest metro station is still a bit of a walk for Xi'an standards. We paid a very low rate (150 euro) for one week.

Stayed in July 2023

everything they offered and not abliging at all

They put at the roof top with very dim light to access our room. They try to sell rooms down stairs but pay almost double our current rate. I wouldn't recommend anyone to this homestay. Worst ever place to stay.

Stayed in July 2023

very clean, big rooms, hot shower and friendly staff. Enjoyed my stay here. Got a free beer on arrival, that was very nice.

Stayed in June 2023

could be more hygienic

location

Stayed in April 2023

The owner is very nice and helpful. The hotel is near the center of the tourism places. There are good restaurant near by.

Stayed in April 2023

The hotel was next to a few bars, so it did get pretty noisy at night. However, I would never take points off for that, as it is something that the staff can't control. If other people smoked in the hallway or in their room, the smell started to drift into my room. However, I just opened a window and turned on a fan, and it was better.

The staff were extremely helpful and kind while I was there. The rooms were a nice size, and had everything needed for a comfortable stay. The location was wonderful, as it was a short walk to Bell and Drum Tower, as well as a few other sights in the city. It was a really enjoyable stay. I would definitely stay there again.

Stayed in April 2023

Room size is not enough for people. I mentioned exact age of children and total family members. They only gave a small bed that is enough for two children. Me and my wife slept at the dinning table. They charged more than 200 RMB but still they did not deliver what they said. I thought, bed will be large enough for 4 people but it is only enough for two persons. Then, why administration think that, we can fit in that bed. There should be more facilities. They only provide items for two persons but they book room for 4 persons. Also wash room entrance is so narrow that we hardly open it. It should be spacious.

I like the cleanliness, staff behavior, location. But staff should be more hospitable. I myself put all luggage when I leave. When I arrive, they welcome and put my luggage but when I am check out no one take care of this.

Stayed in June 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in September 2023