Breakfast can be improved. To little options

Good location, good service and very friendly staff.

Stayed in March 2024

Was a bit noisy when someone got off the elevators on our floor; putting down a carpet or something would help abate the noise.

Comfortable beds and clean room/facility. Staff were friendly, and breakfast buffet was satisfying.

Stayed in April 2024

Hotel experience over booking and room smell a bit I have to open the window to ventilate I been overchargue booking said 65 property chargue 80

Amenities that I order

Stayed in April 2024

The room does not have a refrigerator. During daylight hours, in the hallways they play ambient music that can be heard in the rooms and could disturb people who need silence to sleep.

Room with a great view of the city. Spacious, with a small living room, walk in closet, large and comfortable bed. Overall, very comfortable. The hotel is close to most places of interest in the downtown.

Stayed in April 2024

Nice location room are simple and comfortable

Stayed in March 2024

No complaints whatsoever.

The location is very good, right in Candelaria and close to Old Bogotá. I had an early arrival flight and asked for an early check-in. A room was available and I could refresh from my night flight. Thank you! I had a room on the 14th floor with a nice view. It had a comfortable size and was well equipped. WiFi was good. The staff are very friendly and the breakfast was excellent. Anytime again.

Stayed in February 2024

The restaurant was closed in the evening and there was no room service, something that HAD TO BE DISCLOSED before reservation. Everything else was fine, very friendly staff, clean and spatious rooms, good location.

Stayed in December 2023

Is a 3 star you don't spect a 5 start

Location I request for late check out and fine

Stayed in October 2023

One female staff at the reception made absolutely no effort communicating

Clean, -good location , 10 min on a straight street to get to Museo de oro , museo de esmeraldas, , centro histórico , helps organising your walk there when you look on maps , which is good as you don’t need to look at your phone on maps ( especially if you’re a solo traveler you’d want to avoid showing your phone in the area) -some great staff at the reception that go a little extra mile , like advising on safety or when they struggle communicating they used google translator to make sure I understood ( didn’t expect me only to put in the effort)

Stayed in September 2023

Internet was not full available with difficult connections

Location central Staff very good

Stayed in June 2023

Noisy area at night

Good breakfast, comfortable room, good staff

Stayed in May 2023

The area outside the hotel is kind of dirty and have to be careful wandering too far in certain directions at night. I did not have any problems, but we are all different and should know our limits and tolerance.

The staff was very courteous, helpful, and friendly. The room was always cleaned beyond expectations and once a day was asked by the cleaning staff if everything was OK. The hotel itself is very clean. The breakfast was good in a very comfortable setting and more than enough to eat. I will stay here again when I soon return to Bogota.

Stayed in May 2023

Breakfast could have a bit more variety. Persons working in the lobby area could be a little bit more open.

Very good value for money, the room is clean (and very kind cleaning ladies!), everything works properly, comfy beds, it was not too cold in the room, great water pressure in the bathroom. I'd stay again! Also, very kind stuff working in the breakfast area.

Stayed in April 2023

The environment in the nightly hours is not very attractive to stroll around. The breakfast that was offered after my one night stay the next morning was not what I was used to have.

Clean overall infrastructure and customer friendly staff.

Stayed in April 2023

Too noisy.

Staff very friendly and very good breakfast.

Stayed in April 2023

The gap between the door and the floor - you could hear anything and I was woken at 2am by other guests coming back after a busy night. The room was very loud. It was facing the road, which was very busy, so it was getting quiet around 2am and back busy before 5am.

Staff is very friendly, but do not speak English. The hotel is located close to sightseeing attractions, but very close to a main, extremely busy and loud road. The breakfast was very tasty and varied.

Stayed in April 2023

The staff was very friendly and helpful! The location was very close to Cerro monserrat and tourist attractions.

Stayed in March 2023

Hotel needs renovations like carpet, washroom etc. But ok for a 3 star hotel. Staff do not speak English. Should learn to use phone translators to communicate with customers.

Good Location along a main avenue. Street 7 is half block away and takes you to old-town and tourist attractions. Taxis and public buses are easily accessible.

Stayed in March 2023

Bathroom

Room

Stayed in January 2023

As it is on a main road it is pretty noisy at night. i think it is near a club too.

Good value for money at a central location. Room is nice and comfortable. Wifi is good

Stayed in January 2023

Room was large and comfortable.

Stayed in February 2023

Staff not always obliging or helpful. We ordered two airport transfers but they only arranged one!

Good position, good breakfast, good rooms

Stayed in February 2023

Breakfast was okay but dull. Terrible coffee. Quite a lot of street noise.

Nice location, good views from our rooms. The suite was super large. Very helpful and friendly staff. The hotel has seen better days but was clean and well kept.

Stayed in January 2023

not always hot water (only 1 out of 3 evenings)

the window view, very helpfull and friendly staff, perfect location (for sightseeing)

Stayed in January 2023