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Reviews of Hotel San Miguel Imperial This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Calle 21 No. 6-96. Centro Histórico., 470001 Santa Marta, Colombia

#98 of 220 hotels in Santa Marta

Guests' Choice

Review Score

Based on 118 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: May 17, 2024

    9.0
    nice small elegant hotel
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    a few blocks to walk to parque los nivios @ 8 blocks

    breakfast ,location,staff large rooms nice pool

    Stayed in May 2024

  • Reviewed: April 4, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The neighborhood

    The simplicity

    Stayed in April 2024

  • Reviewed: February 20, 2024

    9.0
    Short but nice stay in Santa Marta
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was great, nice pool on the roof.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Nice atmosphere and good place to relax and enjoy a few days in Santa Marta.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights

    The room was good and the beds comfortable. The pool on the roof top was great for the kids and allowed us to enjoy the sun and a nice view over the city up to the Sierra Nevada. Staff was super friendly and very helping. We could leave one of our baggage pieces in the hotel for three weeks for free, which was a huge help.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Unkomfortable beds

    This is a nice hotel. The staff is very nice and helpful. I liked the location and the room. The breakfast is good!

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    - no soap - check the towels before leaving the check out - location on weekends ( noisy bar)

    - helpful staff - location (central) - the pool

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Onsite parking close to the centre of town. Attentive staff.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Just what I needed. Perfect for a short downtown stay.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    When I came back Friday to pick up my baggage, they thought I was going to stay the night and said that I had a reservation. This may have been because of my lack of Spanish, but all was taken care of.

    Had to change dates from Monday and Thursday, to Monday and Tuesday. Was able to do that and hold baggage from Tuesday to Friday

    Stayed in January 2024

  • Reviewed: September 23, 2023

    9.0
    Nice hotel, good value for money
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Curtains didn’t block out much of the light, the pool pump was on the roof by our window so would make a noise every 20-30 mins throughout the night

    Good location, nice sized rooms, clean, lovely rooftop pool with loungers and seating, buffet breakfast, helpful staff

    Stayed in September 2023

  • Reviewed: July 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 11 nights
    • Submitted from a mobile device

    They would lock the main door so you needed to wait for someone to come open it. But a minor issue. I’m sure they have their reasons.

    Very clean and modern

    Stayed in July 2023

  • Reviewed: July 19, 2023

    9.0
    Great value close to the colonial area
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and a good bathroom. Good air conditioning. Great service. Great location 5 blocks away from the colonial area (downtown). Breakfast appropriate for the prive paid.

    Stayed in July 2023

  • Reviewed: May 25, 2023

    8.0
    very relaxing
    • Leisure trip
    • Solo traveler
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted from a mobile device

    staff was excellent

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    you will not regret
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    nothing

    Good hotel in a centric location in Santa Marta. It is very closed to where the restaurants and pubs are located. Nice facilities and swimmng pool is a plus

    Stayed in April 2023

  • Reviewed: May 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Weird room with a window that doesn't give you any view, but makes it imossible to sit up in your bed. No space to put things. Greasy breakfast.

    Good location, pretty nice rooftop.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    Affordable
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Review cleaning

    Nice staff

    Stayed in April 2023

  • Reviewed: March 27, 2023

    7.0
    Nice hotel, very friendly staff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The pool is very small, not really usable if there are already other people in it. Quite a disappointment. Hotel room we had was very quiet - but if you come in the times of "brisa loca" (strong winds) you will hear A LOT of wind. In our case strong wind was just during one night - so no issues in the longer run. Breakfast looks like buffet BUT you are not allowed to take things yourself! - you need to ask staff to put things on the plate for you - super strange solution I have never seen before. Hotel is a bit further out from the center - if you like the nightlife of Santa Marta you will need to take taxi back home, as it is quite an abandoned area in the night, and it is risky to walk back from the old center to the hotel.

    Friendly staff, very helpful. Clean rooms.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    9.0
    Overnight stay in beautiful Santa Marta
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    5 to 10 minute walk to the Centro Histórico and the beach, which is not far at all but I don’t like walking at night. The area felt quite safe though.

    Friendly and helpful staff who made us feel welcomed. Clean and comfortable room. The rooftop terrace is really nice and has a great pool. Good breakfast buffet served on the rooftop terrace. The check out time - 1pm.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    9.0
    Great place to stay, highly recommend
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was average. The A/C machines outside are very noisy.

    One of our favourite places that we have stayed in Colombia. The best was sooo comfy, A/C, a great sized room and a lamp provided in the room too. The staff were friendly too. The rooftop is a nice area to relax with a small pool and sunbeds. Walking distance to the bus for Minca and Palomino too.

    Stayed in March 2023

  • Reviewed: February 19, 2023

    9.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our friends didn't have an upgraded room, and that one was quite stuffy. The hotel can be quite loud at night (due to street activity and wind of weakened windows), though that is to be expected in most central locations.

    The Rooftop arrangement, the staff, the king size bed, the ac were all really convenient and noteworthy. Location of this hotel is also quite central! And close to a tienda, an éxito and walking distance from the terminal (10min)

    Stayed in February 2023

  • Reviewed: February 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff didn’t speak English. The breakfast was not good. Strange variety of food, usually majority of it was gone and they didn’t bring more portions. Thumbs down.

    The location is good, it is near the centre and near to several restaurants (600m? Try Ouzo! Geeat pizza). The pool on the roof is perfect, we loved it. In the begining we were given wrong room, probably they just "tried it", but when I complained, I was immediately given the room I booked.

    Stayed in January 2023

  • Reviewed: January 15, 2023

    8.0
    Basic but good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wi-fi was unfortunately very unreliable, so I had to find a coffee place with a wi-fi somewhere else to finish my work. Shower did not have hot water, but that is not a problem for me.

    Very quiet, nice, basic hotel near the center of Santa Marta. The room was big enough for me and the bed was comfortable. A/C worked like a charm, the breakfast was big and varied, and the rooftop in general was a nice place to sit. Bonus points for the very friendly staff.

    Stayed in January 2023

  • Reviewed: January 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    We had a nice stay in this hotel. It's not far from the center nor the see side to walk. The terrace with pool at the roof top is awesome to spend the night there. The staff was very friendly. The rooms are fine.

    Stayed in January 2023

  • Reviewed: January 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't water in the bathroom in the morning for take a shower

    Stayed in November 2022

  • Reviewed: October 9, 2022

    8.0
    correct price, place and location
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast was basic and the parking hard to park in

    well located and the zone more or less safe. it’s pretty similar to what is showed in the pictures and good wifi

    Stayed in October 2022

Showing 1 - 25

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