Gold Coast, Australia
Positive section of review
staff were friendly and helpful. Food was amazing. This includes both the room service and the restaurant. Overall had a very relaxing getaway with friends.
Negative section of review
The pool did get quite busy and was sometime hard to get a pool chair.
Sydney, Australia
Positive section of review
The apartment was sizable and well equipped. There was a gym the kids enjoyed using, and the neighborhood was adorable
Sydney, Australia
Positive section of review
The rooms are very nice, more like apartments and beautifully appointed and comfortable.
Negative section of review
The staff are completely apathetic, uninterested in helping out and are not friendly.
Hobart, Australia
Positive section of review
Breakfast was buffet and designed to suit mass tourists not really appealing
Negative section of review
Room was extremely noisy unsure why pipes Also you can hear the road traffic outside very clearly Also the restaurant is not open Sunday and Monday nights which is not highlighted when booking
Hamilton Island, Australia
Positive section of review
Location lovely - pick up from airport excellent. Room clean and spacious
Negative section of review
Service unfailingly pleasant but woefully amateur. Young inexperienced staff with little evident supervision. Housekeeping failed to clear used cups/glasses or restock minibar. Warned at check in to check bill as “often mistakes made” - and glad we did! Bar staff and waitstaff eating and talking loudly in the bar with customers present - not professional. Two cocktails and a coke took 20 minutes to prepare by two bartenders for the only 3 customers there. Need better training and supervision all round.
Leeton, Australia
Positive section of review
Margaret on reception was very friendly and helpful.
Melbourne, Australia
Positive section of review
Always stay when we need overnight in Melbourne
Melbourne, Australia
Positive section of review
The bed was so comfy and location was great
Negative section of review
Could not find coffee in room, parking wasn't included and I could not earn crown rewards for hotel stay cause I booked through bookings.com
Wollongong, Australia
Positive section of review
The rooms appeared to be newly renovated.
Negative section of review
No one made up our room, it was difficult to find clean plates at breakfast-even those that were meant to have been washed were still dirty, and parking was expensive.
Bowral, Australia
Positive section of review
Bed was comfortable. Room was spacious.
Negative section of review
Inflexible and expensive. Breakfast was pre-made, dry, limited choice. Food overall did not meet our expectation for taste and value for money. Drinks / Bar overpriced compared to other venues.