Punta Cana, Dominican Republic
Positive section of review
I loved the property! It was a really beautiful property. We stayed on the adult only side, I really liked Ana at the front desk and David at guest services. Victor, was the best professional driver and made sure we didn’t miss out excursion. And Yordan our house keeper made the room very special for us with roses and made sure we had a fully stocked min fridge everyday.
Negative section of review
The cigar employee Rosa, was very rude. On the first day my husband bought a cigars and a new lighter. She was refused to help him located a chocolate cigar, and sold us a lighter they stopped working after a few days. My husband and I went back the cigar shop several times during our trip and each time she was very rude to us. On the last night before we left, we tried to exchange the lighter. She refused to look into the book to see our purchase. KEEP ALL YOUR RECEIPTS!!!! Or take a picture. At the end of the day she refused to exchange the lighter due to us not having a the receipt. Her customer service we terrible. That was the only down side to the trip.
Nagua, Dominican Republic
Positive section of review
The property is located in one of the best parts of the coastal town of Nagua. Most of the rooms/apartments overlook the Atlantic Ocean. Another point to highlight is that the property is impeccably clean, although occupied rooms/apartments are refresh only every three days.
Negative section of review
What I don’t like: - there no phones in the rooms/apartments - Walk up to the third floor. Lazy me😊 - No lamps on night table . Only the ceiling lights - No courtesy bottles of water in the room/apartments.
Cabarete, Dominican Republic
Positive section of review
My view was spectacular as the pool was right in my good view. The cleaners were always onsite cleaning and making sure the surrounding is serene. The pool was cleaned multiple times a day to ensure it's pristine for everyone's use.
Negative section of review
I had problem with my internet as it did not work as expected. Though I had someone come check it and provide me with an alternative, this alternative however, was not fast enough as I could only get about 5-6 Mbps. Further, the towels were old and you could feel them rip when stretched a little bit (I would strongly recommend replacing them ASAP). In addition, the toilet flushing system is not the best in my opinion as it takes multiple attempt to have it drained.
Santo Domingo, Dominican Republic
Positive section of review
Location is excellent, last min and late check in. Basic, small room. Clean. Quiet and comfortable. Decent price. Air conditioned.
Negative section of review
Very Dated but clean. No fuss or frills. Fyi No usb outlets. Bathroom had a leak from upstairs. Outlet in bathroom didnt work for shaver etc. First room given someone had been heavily smoking but they kindly changed our room. Good for a night. Not sure about wifi or breakfast.
Punta Rucia, Dominican Republic
Positive section of review
Location was everything, the beach is gorgeous! Staff was helpful and very friendly. The food was good.
Negative section of review
The pool restrooms would benefit from a makeover and better cleaning job.
Jacagua, Dominican Republic
Positive section of review
Everything! Perfect place to stay quiet area everything was perfect .
Negative section of review
There’s nothing not to like about this place
Santiago de los Caballeros, Dominican Republic
Positive section of review
On the main road. Accessibility to the city and airport
Negative section of review
The property was amazing but the bed mattresses could use an upgrade.
Punta Cana, Dominican Republic
Positive section of review
Great place for family and kids excellent staff
Negative section of review
The food is good at the buffet not the best but good The reservation at the restaurant it’s a little complicated because all do not open every day
Bayahibe, Dominican Republic
Positive section of review
In general, nice facilities.
Negative section of review
The bathroom of the standard room is poor and there is no picture of it in Booking. It’s tricky. Also, the restaurants have no A/C. We moved to Royal La Romana.
Sosúa, Dominican Republic
Positive section of review
Private pool, real hot tub.
Negative section of review
I loved the property, but the only thing preventing me from booking it again is two (2) rooms have bunk beds. I recommend replacing those with two queen beds.