Alton, United Kingdom
Positive section of review
I'm a bit of a hard grader, so if I give a place a 4 it means I was satisfied and it met expectations. If I give it a five it means exceeded expectations. The Swan met all and exceeded some expectations. I checked in at 11:30 pm/23:30, and to feel truly welcomed at that hour when the innkeeper was also closing the bar means you have excellent staff. And the morning innkeeper also was excellent.
Negative section of review
The full English breakfast was just what you’d expect at today's inflated prices. I assume this is a high-margin item for the hospitality industry. Like most breakfast places, it seems it is the first job for young people; tentative, a little fearful, and not anticipating customers’ needs. Not unique to The Swan.
London, United Kingdom
Positive section of review
The location was great. We wanted to feel part of the community vs travelers. There was great grocery shopping all around, neighborhood pubs/taverns and very close to a tube station. Our view from the apartment/balcony was great especially at night. The space was a good size for 4 of us. It was nice having a complete kitchen with all the food shopping around us.
Negative section of review
The seating in the living room could have been better. Only one couch for all 4 of us, which was very, very uncomfortable. The front desk staff was not prepared for our stay, even though we got there an hour early. We went to a pub during that time and still nothing was prepared to make things quicker. The site said toiletries would be provided but only one tiny set for two of us for a week. The toilet paper was poor quality and ran out quickly. We were told that no more of either would be provided and needed to replenish on our own. The bathrooms were a good size but the tub/shower in the master was very high, awkward for a shorter person but would be impossible for an elderly or disabled individual.
Edinburgh, United Kingdom
Positive section of review
The room was great. It is essentially a 1 br apartment. You have a tv in the living room and a tv in the bedroom. The WiFi worked great and it has a fridge also. The shower is amazing. You have a rain shower head and a wand.
Negative section of review
It’s right next to all of the strip clubs. So when you come home at night there can be some shadier people in the area.
Kingussie, United Kingdom
Positive section of review
Very convenient, with parking. Nice cozy place. Very prompt response when we had a hard time getting into Netflix as someone previously had changed it to their personal account.
Arbroath, United Kingdom
Positive section of review
The room was above a bar/restaurant so we could eat anytime they were open. It was located in the city centre so everything was in walking distance.
Negative section of review
Parking was limited to two cars only; otherwise street parking would have to be found in an otherwise congested area. Breakfast was not included and had to be purchased seperately. So WHY is it considered a B & B?
Llansaint, United Kingdom
Positive section of review
Great location, nicely furnished , washing machine, dryer, welcome pack (tea, coffee, sugar, shortbread biscuits). Off road parking onsite.
Negative section of review
A few coat hooks by the front door would be useful, but that's about all.
Catford, United Kingdom
Positive section of review
Huge bedrooms, nice garden, clean, all the things you need, close to bus, train, groceries, fast food ...
Negative section of review
Low water pressure in the shower, garden furniture needs a cleaning and an update
Rhuddlan, United Kingdom
Positive section of review
A real home from home, good facilities, nice and cozy. Room for 2 small cars to park off road.
Negative section of review
Nothing not to like, it suited us perfectly.
Edinburgh, United Kingdom
Positive section of review
It’s a traditional house that was converted into suites.
Negative section of review
I would like a description on what switches work for what. I’m from Canada and I’m always stumped that you have to turn a switch on for different plug in.
London, United Kingdom
Positive section of review
A normal American hotel.
Negative section of review
Breakfast was the same every damn day. Was there for over a week and it got boring fast.