London, United Kingdom
Positive section of review
Breakfast was better than expected with wide choice. Staff at mirror bar was exceptional. Front desk staff was scripted and dud not make any effort to respond to individual needs. We understood that check in ould be after 3p but we arrived at 8am and saw countless guests checking in and receiving room keys. It was not until i pointed this out to front desk at 2p that we were provided a room. I think we were made to wait unnecessarily
London, United Kingdom
Positive section of review
On the arrival we were able to leave our bags with the lobby staff and went on exploring the City. Quiet room and we slept good.
Negative section of review
The room was too small for 3 people, so we were bumping onto each other. Not enough pillows as one provided for each of us was very flat, so had to use our clothing to boost up.
Brighton & Hove, United Kingdom
Positive section of review
Cleanliness of the room. Location of the room. Parking facilities. Friendliness of the staff.
Negative section of review
Nothing!
London, United Kingdom
Positive section of review
Within walking distance to 2 metro stations fantastic
Fort William, United Kingdom
Positive section of review
Convenient, quiet, had everything we needed.
Edinburgh, United Kingdom
Positive section of review
Great location, easy to find, well equipped.
Pitlochry, United Kingdom
Positive section of review
The hotel was lovely and newly updated.
Negative section of review
Our room was near the main door so we heard the door to the restaurant bang close at all hours. That was the only thing.
Paisley, United Kingdom
Positive section of review
Lots of room and nicely furnished.
Hillingdon, United Kingdom
Positive section of review
Breakfast and Location
Negative section of review
Room size and number of chairs available. The complementary tea/cream are not adequate.
Bournemouth, United Kingdom
Positive section of review
Everything
Negative section of review
Nothing