Rome, Italy
Positive section of review
We had a large private terrace with great views of Rome. the room was large and very clean. we love how easily we can open and close the windows. The rooms were immaculately clean.
Negative section of review
The elevators were slow but not a problem. The stairs are beautiful so it’s not an issue using the stairs.
Florence, Italy
Positive section of review
Location is good. It's a 10 minute walk to any of the main parts we wanted to visit each day. There was major construction in the streets near by, but no noise really.
Negative section of review
One tv didn't work. They wouldn't work with us to leave our baggage until check in. Had to use "Bounce" at a nearby hotel. No other issues though.
Matera, Italy
Positive section of review
The extra sitting area Wonderful prepared breakfast in the morning The views from the terrace and balcony The large shower The location
Negative section of review
There was nothing we didn't like
Siena, Italy
Positive section of review
The staff is friendly, everyone speaks English. The room is clean and comfortable. The breakfast has a variety of different food.
Negative section of review
I liked everything.
Treviso, Italy
Positive section of review
Everything was perfect. Edoardo and his staff are extremely nice. The room was spotless and nicely decorated.
Negative section of review
The breakfast could be improved, but overall was fine.
Rome, Italy
Positive section of review
helpful front desk staff. good breakfast. Prefect location. 5 min to wake up to the train station.
Negative section of review
I booked a double or tween room 4 months in advance, but got a chance to get the smallest room. The worst part was that - it was the only room on the 4rd floor that has an other room’s bathroom behind the wall next to the bed and I don’t belive the wall was insulated for the sounds
Rome, Italy
Positive section of review
The place was new and clean, the communication was great, the bed is really comfortable
Negative section of review
Although there are plenty of buses in front, public transport in Italy is not great at timing, so we spent a lot of time trying to get to places. I would reccomend staying closer to the center, walking distance. One of the reasons we chose this stay was the breakfast but they just give you things to prepare the breakfast, so it's the sake of getting a place with kitchen and you could buy your own things.
Rome, Italy
Positive section of review
Nice , clean, good location, friendly staff..
Milan, Italy
Positive section of review
It had nice marble floors.
Negative section of review
We arrived on May 1, 2024. The photo shows a lovely courtyard which we were NOT allowed to go into. Description of the accommodation on Booking mentioned a mini mart in the building. There was none although there was a market a block away. An outdoor fireplace was mentioned in the description but we were not allowed to use that as well. We were instructed to carry, not roll our bags on the cobblestone floor to our room because it would disturb the residents who live there. Our room had no view just high windows facing the street. In the 4 nights we stayed, our room was never refreshed. Sheets were not changed. Trash was not removed. Dirty cups were never replaced with clean. We were promised that someone would come to clean but no one ever came. Clean towels were not brought unless we WhatsApp messaged to request clean towels. Dirty towels were never removed for the entire duration of our stay.