Yamanouchi, Japan
Positive section of review
Great staff. They welcomed us like family. We wanted to see the snow monkeys and they provided us with all the information we needed to include dropping us off at the park, holding our bags for the day, then taking us to the train station. Amazing people and the onsen was great as well.
Kyoto, Japan
Positive section of review
Great location and it surely is the most luxurious hostel i ever been to. Bathroom, showers all very new and comfortable. Roof top terrace and the kitchen area both great and I loved the fact that they have great coffee equipment in the kitchen.
Hiroshima, Japan
Positive section of review
Room facilities were great for 2 adult & 2 tweens. Comfortable beds. Welcoming staff and good coffee in the foyer. Pool Deck staff were lovely, very accommodating and made a great G&T! Handy laundry facilities
Kamakura, Japan
Positive section of review
Toshi thought of everything and all exceeded expectations, from the most comfortable loungewear and bedding to the huge projection screen and beautiful views of the beach just outside our windows.
Negative section of review
Nothing to say here. We loved it all!
Karuizawa, Japan
Positive section of review
The location is good and easy to arrive at. The room was larger than other places. The staff were very friendly and they helped us with everything
Negative section of review
Laundry is just one washing machine for all the hotel which makes everything very difficult. Also, the laundry was in the other building and we have to move from one building to the other.
Yamanouchi, Japan
Positive section of review
The staff was very nice and they prepared very traditional Japanese food for breakfast and dinner. The room was big and cozy
Negative section of review
It was not entirely clean, you shared the bathroom and it is an old building.
Motobu, Japan
Positive section of review
I liked the spacious room and the view at the see. The location was convenient to find places to eat nearby.
Negative section of review
1. A minimum amount of dishes (e.g., 2 glasses, 2 small plates, spoon, chopsticks) would be convenient. 2. Checkin went fine as far as the internet part is concerned but we could hardly figure out what to do with the room key code received. I would recommend to add instruction on the physical lock itself about how to dial the code and take out the key.
Tokyo, Japan
Positive section of review
The location was fantastic and staff were very accomodating. A quiet neighbourhood, even in Golden Week
Negative section of review
The extra blankets were really nice, but were a little small for us.
Nakijin, Japan
Positive section of review
Smooth Check-in and clear instruction. Walk distance to Heart shape rock
Negative section of review
Spider web should be removed.
Chatan, Japan
Positive section of review
i enjoyed that the hotel was accommodating. the staff was very helpful.
Negative section of review
the beds were really hard. there was not enough pillows.