Tokyo, Japan
Positive section of review
Super clean, super friendly staff, bustle free and really quiet. Free breakfast in the morning, free drinks in the evening. It's in a prime spot in an alley with many food options and only a 3 minute walk to the train station. If you travel light and are there for an extended time, the hotel offers free laundry service with the exception of undergarments. Or if you wish, there is a nice modern laundromat a walkable distance away. I will definitely be staying here the next time I visit Tokyo.
Negative section of review
It was a non-issue for me, but they require you to turn in your hotel room key (it's an actual key, not a keycard) when you go out.
Tokyo, Japan
Positive section of review
The location is great, very close to Tokyo station. Very friendly and helpful personnel. Good onsen and breakfast. The room was spacious, and the bed was huge. Pillows menu. Free drinks, both alcoholic and non-alcoholic, at evenings served free of charge.
Negative section of review
The room itself is a bit dated. The floor in the breakfast area is sticky most of the time, especially in the beverages machine area. No fogless mirror in the bathroom.
Fujikawaguchiko, Japan
Positive section of review
The location and the view of the mountain Fuji .. the staff were super friendly . They offer free bikes to tour around 👍🏼
Negative section of review
Nothing really .. all was great
Osaka, Japan
Positive section of review
Excellent host. Well located. Everything is as described. Don't think the comforter was changed when we checked in.
Negative section of review
Extremely noisy from street noise and upstairs noise. I feel like this should be mentioned in the listing.
Tokyo, Japan
Positive section of review
The Smile Hotel is in a great location. Very close to a train station and many restaurants.
Negative section of review
The rooms we received were in need of repair. The deluxe room had water stains on the walls where the beds were, and mold in the bathroom. The beds in the deluxe room were like “sleeping on top of a table” hard.
Osaka, Japan
Positive section of review
Staffare very polite friendly and helpful.Welcome gift is great. Public bath is excellent.
Osaka, Japan
Positive section of review
The Grand Prince Osaka. At is a beautiful hotel and in a good location.
Negative section of review
Price was bit high for the outdated room.
Sendai, Japan
Positive section of review
The Best Breakfast in town, complimented by excellent coffee.
Negative section of review
A Cheaper rate?
Izumi-Sano, Japan
Positive section of review
kind and sevice mind staff.Shuttle bus to airport
Tokyo, Japan
Positive section of review
Staff very helpful and friendly.
Negative section of review
I booked one bedroom apartment, but in fact it was a studio apartment. There was a door but it couldn't be closed. We had to rotate the bed to close it. I felt cheated. The sofa was so uncomfortable that you couldn't sleep on it (you could feel all the springs).