800 meters west of Herradura Entrance, 61102 Jacó, Costa Rica
#52 of 167 hotels in Jacó
Guests' ChoiceBased on 179 hotel reviews
8.5Cleanliness
9.1
Comfort
9.2
Location
8.9
Facilities
8.9
Staff
8.9
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Xristina
SwedenNothing
Everything
Stayed in April 2024
Reviewed: April 23, 2024
Mauro
United States of AmericaI recently spent a holiday in Costa Rica, staying at this hotel. While the country is undeniably stunning in terms of its natural beauty, I must admit that it presents some challenges for tourists. Firstly, prices in tourist areas are extremely high, comparable to those in Manhattan. Moreover, the sense of security in the country is not the best, to the point that many locals who can afford it drive around in armored vehicles. For this reason, if you're traveling to Costa Rica, you may feel compelled to stick to tourist areas. The infrastructure in Costa Rica is lacking, with poor quality roads and often heavy traffic. The hotel itself is reachable after a two-hour journey on rough roads from the capital's airport. The hotel offers a high level of security and quality of services, but at very steep prices. The adjacent beach has warm but consistently choppy water, with black sand that makes the water murky and muddy, limiting visibility. The climate is characterized by stifling heat and perennial humidity, which often forced me to spend a lot of time in the room with the air conditioning on full blast. Despite these negative aspects, the trip was still beautiful for those who, like me, love nature. The hotel is surrounded by fascinating wildlife, with birds, squirrels, and iguanas roaming freely. In conclusion, I recommend this hotel and Costa Rica in general to those who are willing to tolerate some inconveniences in exchange for a unique experience in contact with unspoiled and spectacular nature. However, it's good to be aware of the high prices and the country's criticalities before undertaking the journey.
Stayed in April 2024
Reviewed: April 18, 2024
Laura
United States of AmericaIt was well manicured, engineered well, great location
Stayed in April 2024
Reviewed: March 21, 2024
Genevieve
MalaysiaThe wait was a bit longer than expected at the restaurants. Games and books helped my kids. Super short walk to the marina. Lots of fun activities close to the resort and lots of help to arrange it. The zip lining and rain forest tour were worth it!
It was relaxed. The food was good and many different restaurant choices.
Stayed in March 2024
Reviewed: March 6, 2024
Daniela
United States of AmericaThe resort didn't have any lounge chairs at the beach. The water is murky, and there are apparently crocodiles in the ocean, coming from the river inlets. The beach was not usable. Some of the staff can be a bit short and less than enthusiastic about their jobs. Others are very nice. For the price of the resort, there should be better staff training.
Overall a beautiful resort. You can see macaws flying overhead on a daily basis. The golf course has lots of wildlife as well. We saw many tropical birds, Iguanas and a Capuchin monkey.
Stayed in March 2024
Reviewed: February 21, 2024
Mcdonald
United States of AmericaNot a thing.
Beautiful location, wonderful amenities. Staff was very friendly and curteous, always helpful. Make sure to get Jonathan at the swim up bar - he'll take good care of you!
Stayed in February 2024
Reviewed: February 18, 2024
Kurush
IndiaThe beach was poor.
The staff helpfulness. The general vibe
Stayed in February 2024
Reviewed: January 30, 2024
Isabelle
United States of AmericaA little crowded
Beautiful resort. Nice view. Nice rooms. Spacious. Good choices for restaurants.
Stayed in January 2024
Reviewed: January 20, 2024
Walsh
United States of AmericaDinner options were limited and not superb but adequate
Awesome breakfast and beautiful resort. Dinner options were limited and not superb but definitely not bad. Totally would recommend to a friend. Staff is incredible.
Stayed in January 2024
Reviewed: January 7, 2024
Lacey
United States of AmericaThe ocean waves are minimal, so you need to visit a different beach if you’re looking to body surf, etc.
Great selection of restaurants serving excellent food. The staff is very friendly! Tons of great options for teens to stay busy. Excellent spot to charter a fishing trip. It was very clean and safe.
Stayed in January 2024
Reviewed: January 6, 2024
Melissa
United States of AmericaWe loved everything about it!
The hotel was beautiful, very comfortable and a wonderful place to spend a week.
Stayed in January 2024
Reviewed: January 1, 2024
Nigel
United States of AmericaBeach
Location
Stayed in October 2023
Reviewed: November 4, 2023
Monique
United States of AmericaThe food! Need better local options. The food is an American take and not flavored and just not enticing. We ate off the resort more times than not
Absolutely beautiful and well kept property. Lots of activities in a safe resort area. The marina is also next door and there are great shops.
Stayed in November 2023
Reviewed: October 23, 2023
Adolfo
Costa RicaLittle expensive
Location and confort
Stayed in October 2023
Reviewed: October 1, 2023
O'steen
United States of AmericaThe staff was very attentive; friendly; and was eager to make our experience as positive as possible. The on-site bars and restaurant were great for breakfast and lunch. The chef prepared our fresh catch as an amazing appetizer for our group...an excellent experience.
Stayed in September 2023
Reviewed: September 22, 2023
Marsh
United States of AmericaIt is very expensive place to be. The restaurants are very expensive although the food is really good. The pool has several areas that need repair
The staff was very accommodating in the room was very clean and nice. Everything you could have needed was in there. Extra pillows, blow dryer, coffee snacks.
Stayed in September 2023
Reviewed: September 13, 2023
Emilee
United States of AmericaBeautiful everywhere you looked!
Stayed in September 2023
Reviewed: September 12, 2023
Kach
United States of AmericaSome of the staff was curt. Experience at sushi bar was subpar. There was an exclusive party happening and guests who were not part of that party were neglected.
Our stay was during the low season which was perfect. There weren’t too many people so we were able to enjoy the amenities without waiting or being burdened by people. We enjoyed the pool and swim up bar. There was no wait at the restaurants the entire time we were there.
Stayed in September 2023
Reviewed: September 6, 2023
Clare
United States of AmericaClean
Stayed in September 2023
Reviewed: September 2, 2023
Sara
SpainNothing
Everything. We enjoyed this stay so so much! My kids really loved the pool and kids club. Breakfast was amazing and rooms were very clean, nice and comfy
Stayed in August 2023
Reviewed: August 7, 2023
Mark
United States of AmericaBreakfast was superb
Stayed in July 2023
Reviewed: August 2, 2023
Scott
United States of AmericaFree use of resort facilities e.g bikes and tennis courts is limited to 30 minutes. Good course fees are excessively high if renting equipment. No ATM on site.
Well maintained. Spotlessly clean. Great staff. Surrounding scenery. Wildlife. Restaurant options. Good gym. Large, clean pool. Quiet, spacious room.
Stayed in July 2023
Reviewed: July 31, 2023
Steve
United KingdomBranded. High food prices
The staff were great and as a Marriott it is a reliable standard but frankly this hotel could have been anywhere. It didn’t feel like Costa Rica but overall it was worth the stay
Stayed in July 2023
Reviewed: July 25, 2023
Norberto
United States of AmericaWe rented a room with forest view and the room they gave us has no view at all all we can see was a roof I asked to be changed to a forest view room and they were charging me $70 extra per night after ai complained the gave us a room with a better view with no charge
All very well
Stayed in July 2023
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