Television was broken

Nice helpful staff. Good breakfast

Stayed in September 2023

Friendly staff and nice breakfast. The garden at the back was pleasant.

Stayed in May 2023

Nice breakfast. Pleasant owner.

Stayed in May 2023

Offer of fruit for breakfast was very poor, only apples and no yougurt at all.

Value for money was great. Free parking. Nice cosy and clean room.

Stayed in December 2022

The pictures on booking are a bit to 'positive', don't be disappointed. We had to call a phone number on arrival to get a code to open the door. No shower gel, only a small hard soap.

Nice family, small hotel. A lot to choose from during breakfast with homemade pancakes. The owners are friendly and the city center is at walking distance.

Stayed in August 2022

I had issues with checking-in. The description said the check-in available till 8pm, I booked the stay around 7pm thinking I still have time. After booking and paying for this stay I got the automated message saying that reception closes at 6pm. Keep in mind, the stay is non-refundable. When I showed up, the door was locked, tried knocking and ringing the bell - nothing, called the number - no one picked up. It was getting late, I had no place to stay. I had to find some other hotel last minute. The next day I showed up again hoping to at least stay the next night, since I already paid. It was locked again, no one was picking up calls or responding to my message. Second time I came that day finally some tenant opened the door, contacted the receptionist, helped getting me the room. I'm glad I made use of my money, but that was a very frustrating experience.

the room looked really nice and clean, it had a large washroom. mattress was very comfortable, excellent pillow. very good breakfast.

Stayed in March 2022

Communication with the owner - couldn’t leave our luggage before check-in.

Quiet location near city center. Comfortable bed. Good breakfast.

Stayed in January 2022

Very small room (for one night ok, but not for longer stay), Old equipment (esp. in bathroom), Quite difficult process to set up of TV (I am sure, that most of people would not be able to "tune" it). Cash payment only (!?) without any notice on booking.com. Free parking in front of the house - but very difficult to find free place, crowded.

Quiet location close to the center, Good breakfast.

Stayed in September 2021

Bit far from the Aquapark etc.

Quiet with a nice breakfast and garden. Friendly owner was ready to change anything you did not like. Teas left with a kettle outside the rooms.

Stayed in August 2021

The fridge in the room made weird noises the first night, even after we unplugged it. Some of the bathroom equipment was a bit worn.

Great location just a short walk away from the parks and the colonnade. Very friendly staff, good breakfast included.

Stayed in June 2021

The room was poorly cleaned up - there were cobwebs in the sleeping area and in the bathroom. Apart from that, there was a lot of mold visible on the walls in the shower and under the mattresses. We tried to contact the property and ask for a room replacement but they ignored us. Not sure if this is typical in Czech Republic - but despite booking a double room, we got a room with two mattresses put together. The payment was also an unpleasant experience - as they do not accept card payment, I was informed that I should go to the ATM in order to withdraw some CZK money (I had only some euros). When I came back, another guest in front of me paid with euros without any issues... Because of that I had to pay a commission fee in the ATM when it was not necessary at all.

The breakfast was really nice with a few options to choose from - typical continental breakfast.

Stayed in December 2022

We were 40 minutes late on check-in due to technical issues on the way there. 18:40, working day. People already accommodated there trying to help us and calling owner, no response. No chance to contact someone, on the phone line just message box working, no response. Our fault, rules are defined, money spent, service not used. Booked another alternative in the city.

Stayed in July 2022

I arrived within the check in time at a time I had advised. There was no answer at the door. I then phoned and again there was no reply. After twenty five minutes waiting in the rain on the door step the door was opened slightly. How I do not know. I was then sitting inside on the stairs for twenty five minutes having no idea where my room was. A German family group came and I Iet them in so they would not have to stay on the doorstep. Finally almost an hour from my arrival I got a phone call telling me my room which by that time the German group believed was theirs. This was sorted out between us but then I discovered the television did not work. This was reported and I was told that somebody would come but then an hour later I was advised they would do nothing that night.

Nothing went well.

Stayed in February 2022

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in February 2022

There are no comments available for this review

Stayed in September 2021

There are no comments available for this review

Stayed in July 2021

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in September 2021