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Reviews of Classic Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Belfortstr. 3, 69115 Heidelberg, Germany

#80 of 81 hotels in Heidelberg

Guests' Choice

Review Score

Based on 77 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.0

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    6.9

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    When the bed is big, the blanket provided should be big as well, and not the size for a single bed.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There was no luggage-keeping facility. The staff only worked on weekends from 8 am to 11 am, which made it inconvenient to keep our luggage anywhere in the hotel. So, we had to pay an extra amount to keep our luggage elsewhere in a locker.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No fridge in room. Unhelpful reception clerk.

    Excellent location. Clean. Comfortable bed.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was practical, comfortable and good for the price

    Stayed in March 2024

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was excellent. It was close to everything.

    Stayed in December 2023

  • Reviewed: December 9, 2023

    8.0
    Nice, clean hotel room with great connections to the city centre.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    I have nothing to complain, really.

    The room was clean and nice, albeit a little old-fashioned. WiFi was free and stable. The bed was fine. The owner was very friendly and helpful.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    6.0
    Great place for a couple of nights
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little outdated and facilities could be better.

    Great location, close to train station. Also supermarket is around the corner and laundromat not too far.

    Stayed in December 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It took more than one hour before I got the roomkey from keybox, because when I key-in the fourth digit, it stated "wrong number". The staff did not very helpful, even after my daughter called him to check the inserted PIN again. So, I will never book a room without 24/7 receptionist..

    Close to Bahnhof

    Stayed in September 2023

  • Reviewed: June 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the hotel doesn't provide luggage storage's area for the guest...

    the hotel location is nearby train station and is convenient for any public transport

    Stayed in June 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 8 nights

    Rather dusty. The common cleaning is rare and insufficient. Were missing a miniature fridge and electric-kettle for water boiling. Who wants warm beer?

    Quiet hotel, no annoying services or loud people near us. Comfortable lift to the upper floor. Any transport is nearby: railway station, buses, trams.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    8.0
    Good location to stay if you don't expect much
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights

    The bathroom was a little bit narrow. One more bedside table would be nice as there was not enough place to put our staff.

    A simple clean room; central location close to the train station but not noisy at all

    Stayed in May 2023

  • Reviewed: May 7, 2023

    6.0
    Helt ok
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I could not leave my bags on the day of. Check out and pick up later. So had to Carry them all day

    Stayed in May 2023

  • Reviewed: October 13, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The internet connection was very poor.

    Stayed in October 2022

  • Reviewed: October 10, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    I had some problems with my card to enter the hotel.

    The location in convenient if you want near to the train station.

    Stayed in October 2022

  • Reviewed: July 18, 2022

    8.0
    A nice place to stay at, including good closeness to public transportation. Good value for the money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights

    The mattress was a little bit hard. We stayed at the hotel in the beginning of june and it didn't bother us that there was no no air condition. But the absense of air condition, might cause some problem if you travel during july and august during a hot sommer.

    The staff was friendly and easy to talk with. We used English and German. The room was clean and silent, even if the bathroom was a little bit small. The cleaning was very good. The breakfast (extra fee paid) was good and enough to get you full and satisfied. The location was better then we thought it would be, among others due to good access to public transporatation.

    Stayed in June 2022

  • Reviewed: April 7, 2022

    8.0
    Very Good
    • Business trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very friendly staff. After hours check-in easily arranged. Large bed for a single room. Three min walk from central station.

    Stayed in April 2022

  • Reviewed: September 16, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights

    An area that is becoming a seedy part of town. I would have felt unsafe walking without a man., even during daylight hours.

    Close to tram station and grocery store. Walkable to main train station.

    Stayed in September 2021

  • Reviewed: August 16, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic but in good condition

    Friendly staff. Good value for money. Clean

    Stayed in August 2021

  • Reviewed: April 16, 2024

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    1) severely rude personnel at the reception. 2) Despite the prohibition of smoking inside the rooms, the room smelled of cheap cigarettes. It appears some of the visitors ignore the rule and, as a consequence, the smoke permeates the building.

    I had quite mixed feelings about this Inn. My first impression was somewhat negative due to As for the positive side, the room itself was clean and neat. The location of the Inn has both advantages and drawbacks. It's very close to the central train station and there is a supermarket and a public transport stop in a couple minutes walk. So it makes moving around the town, including getting to the old town, easy and fast. However proximity to the train station is also reflected in quite poor surroundings. There's a bookmaker establishment sitting right between the Inn and nearest bus stop+supermarket, so be prepared to meet groups of gamblers any time of the day (and any state of sobriety). Both gamblers and proximity to a busy road contribute to the high noise level. The walls of the Inn let quite a bit of that noise inside the room even with the windows closed.

    Stayed in April 2024

  • Reviewed: November 19, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    FRONT DOOR UNRELIABLE AT NIGHT: CARD READER NOT RESPONSIVE. FRIEND STAYED THERE AFTER ME, HAD SAME PROBLEM, AND FRONT DESK CLAIMED IT WAS A NEW PROBLEM.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights

    the reception was working from 07:00 to 11:00 am. I do not like to talk to machines.

    Stayed in October 2023

  • Reviewed: October 7, 2023

    4.0
    The customer service at the reception was really bad. They had poor disposition to help with problems. The room was real
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was really small, nothing like the photos. The pillows were really bad and the shower made a mess, the shower glass curtain was in terrible condition. The worse was the parking. It said it had parking available, it is not true. They were unable to provide a parking card in the day of our arrival so we had to park several blocks away. Last of all, the guest services were really bad, they were of no help.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    9.0
    Very good value for money for a business trip / close to train station
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    No reception in the afternoon/at night. After saying that their system to get the key in the locker worked perfectly.

    Close to the train station but very calm. Clean and convenient. Excellent value for money!

    Stayed in September 2023

  • Reviewed: September 20, 2023

    1.0
    Very Poor
    • Business trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor service, in the neighbourhood there was very loud music till 7am and we couldn’t sleep the whole night.

    Stayed in September 2023

Showing 1 - 25

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