13 Blaubach, Altstadt-Süd, 50676 Cologne, Germany
#105 of 239 hotels in Cologne
Guests' ChoiceBased on 929 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.4
Facilities
8.2
Staff
7.3
Value for money
8.1
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Shamouli
Germanywe did not have refridgrator or cold water in the room,also no slippers available for us. it is so embarassing though.
it was clean
Stayed in May 2024
Reviewed: April 30, 2024
Olga
GermanyThe room doesn’t have a table.
The lobby is spacious, equipped with sofas and armchairs. There are bathrooms and cozy cafe open in the breakfast time. The room is comfortable and clean. From the hotel, you can walk to the city center.
Stayed in April 2024
Reviewed: April 30, 2024
David
United KingdomBreakfast and the bathroom
Stayed in April 2024
Reviewed: April 29, 2024
Clive
United KingdomDigital everything, breakfast very poor.
Friendliness of staff.
Stayed in April 2024
Reviewed: April 29, 2024
Adrienne
United States of AmericaVery clean. Nice room and comfortable
Stayed in April 2024
Reviewed: April 27, 2024
Brian
IrelandThe only thing I would say is of the rooms had facilities for making a hot drink it would be perfect.
Breakfast is a little cafe in the lobby each morning. Perfect for morning coffee before heading out and about.
Stayed in April 2024
Reviewed: April 27, 2024
Hamad
United Arab EmiratesThere was a little dust on the sides of the bed and tv unit but the rest were all good
The self check in and the doors access with your cell phone without the need of carrying a physical door key to access hotel main gate or room doors even though they provide physical access cards
Stayed in April 2024
Reviewed: April 21, 2024
Wilhelmus
LuxembourgI do not like the concept of having no one at the desk. I think all in all, it costed me more time. Perhaps I can get used to it.
Special design of the room, with the flexible milk glass.
Stayed in April 2024
Reviewed: April 9, 2024
Sally
GermanyI think some of the the lightbulbs in the room need changing. I also had food delivered and couldn't find a fork in the building.
Great value and very charming style throughout the hotel. Convenient and streamlined check in and check out (although is all very modern and done through iPads, not real people). The cafe downstairs had good simple and cheap options for breakfast and coffee, served by a very nice lady working there.
Stayed in April 2024
Reviewed: April 8, 2024
Andreea
RomaniaSome issues with water in the bathroom (angle was not right in the shower).
No fuss
Stayed in April 2024
Reviewed: April 7, 2024
Linda
AustraliaSee above and very thin walls heard everything
Love it but got sick and it was hard not having reception staff at a front desk all the time, but the staff on the phone were great and tried to help me as much as they could and someone even brought me a kettle with a tea for nausea and water so I was very grateful ! :)
Stayed in February 2024
Reviewed: April 4, 2024
Vincent
GermanyNo contact person in case of questions. We had no toilet paper during the whole stay and nobody to ask for it. Similar scenario if you want anything to drink/eat, there are not even vending machines. The room was good, but could have been cleaner.
Good location. A lot of traffic, but with the windows closed you do not hear anything.
Stayed in April 2024
Reviewed: April 3, 2024
Miriamnicolosi
ItalyThere was little dust in the room.
The hotel hall is very nice and the design of the room is awesome.
Stayed in March 2024
Reviewed: April 1, 2024
Zyza
ItalyI wish there was a tea option in the room for non-coffee drinkers. The hotel offers a cleaning service every 2 days, but during our stay they only replaced the towels, made the bed and emptied the bins but not cleaned/vacuumed the floor.
The location was good. All the main spots were walking distance from the hotel. The check-in and check-out process was very smooth and easy
Stayed in April 2024
Reviewed: March 31, 2024
Sam
United KingdomThe booking in system but that was due to my incompetence.
The cleanliness and presentation of the entrance and facilities. Also the reasonably priced drinks in reception were fantastic.
Stayed in March 2024
Reviewed: March 23, 2024
Alex
New ZealandWe ran out of hand soap on day 2 of our stay and despite the room being cleaned, this was not replaced / topped up. We used the shower soap instead which wasn’t a big deal - just to let you know for next time
We stayed in one of the four bed bunk rooms. It was comfortable and had everything we needed for our group. Really appreciated that there was A/C
Stayed in March 2024
Reviewed: March 20, 2024
Ine
BelgiumThe hotel was near a very busy road.
We really loved the location. Old city was a 20 minute walk, so really feasible if you wanted to discover the city.
Stayed in December 2023
Reviewed: March 18, 2024
Dr
IsraelLocation and the big windows
Stayed in March 2024
Reviewed: March 10, 2024
Kaan
TurkeyThe cleaning is made one time in two days. So, you should use your towel twice. But, I do not know if we could ask for new towel or not. Also, they could put into the room some slippers for the guests.
Before we arrive to Clogne, the administration sent us the entering code and QR code to check-in. So, when we arrive the hotel, without any personel, with only computer we could make our check in. Our room was big and clear, the bed was so comfortable. Also, the shower was getting hot immediately, therefore we didn’t have to wait till the water is getting hot.
Stayed in March 2024
Reviewed: February 15, 2024
Julia
GermanyOne thing that didn’t work was that I asked for two single beds instead of one queen bed and we still got the queen bed and we couldn’t change it because of the contactless check in.
Everything was great, good location close to the city. Comfortable, clean and the self check in worked without issues.
Stayed in February 2024
Reviewed: February 2, 2024
Serhat
United Kingdomhouse keeping needs to be better
great location and clean rooms with friendly staff
Stayed in February 2024
Reviewed: January 30, 2024
Melissa
United KingdomI found the ‘no staff’ concept a bit weird as a single female. I didn’t really know what would happen if I had any issues accessing the hotel or if something happened in the middle of the night. Breakfast options were not good - I went to the premier inn next door instead
The room layout was good and I liked the modern decor
Stayed in January 2024
Reviewed: January 27, 2024
Nikolaos
GermanyNot in a very central location but still ok
It was a nice clean and modern accommodation with fast checkin and checkout procedures
Stayed in January 2024
Reviewed: January 19, 2024
Denys
GermanySustainability concept has led to the shower that poors little water and the heating system that does not let you make the room warm. So you keep the nature safer by freezing.
The idea of the hotel, its look and details.
Stayed in January 2024
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