“Wow, where to start, we arrived and were welcomed with fresh juice and snacks. They took our bags and made us feel incredibly welcome.
Then, to our absolute surprise, they gave us a vip status and upgraded our room free of charge to a luxury suite. We couldn't believe it. This prompted us to extend our stay another 3 nights.
The staff we're just incredible. They went above and beyond to cater for our every need.
Would just like say a huge thankyou to Gemma resort team for an exceptional stay, a humble thankyou to mohamed at reception for your time & effort, he's a one of a kind!!!
Thankyou Gemma resort ❤️
We will see you again soon. Until then, thank you!!!”
“The general infrastructure of the resort is well maintained since parts of it are quite new and other parts are being renovated.
The a la carte restaurant is okay.
Still overall very disappointing..”
“There were 7 days. incredible territory. you can ride bicycles, the only thing is that there are not enough of them and you have to constantly fight for them. the restaurants are great, especially El Han. the beach for Egypt is normal, very shallow, but the positive is warm water. I sincerely thank the manager Hahsam Ali, he helped us a lot in everything, always answered our questions at any time. very cool water park, children's area, swimming pools, take rooms with your own pool, you won't regret it. incredibly wonderful staff who serve you, everyone is friendly.”
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