everything not my first time to Neverland city I'm a fan of Jungle & Alf Leila Wa Leila All hotel facilities including cleanlness, food, staff..etc Thanks for local agent whom doing very good job get the best rate for us

Stayed in April 2024

Nothing

Everything was really good, starting from the reception, mr sayed was very helpful and cheerful, we even got an upgrade to pool view for free, a lot of food varieties, but in different restaurants, you have to go across all of them to choose what you like, the aqua park was amazing the kids love it Rooms are clear But it would be great to add coffee creamer in the room mini bar . Would love to come again

Stayed in May 2024

Nothing

My vacation in alf leila welila neverland was very amazing,,, everything was perfect,, the staff specifically Mr Sayed in the reception and the pools and aqua were very wonderful,, the meal and snacks were so delicious, finally thanks neverland

Stayed in May 2024

The facility is amazing. Entertainment and aquapark is perfect.

Stayed in May 2024

Prices are a bit high

Everything the staff is super friendly Mr. Mohamed AbdelWahab was very welcoming and he helped a lot

Stayed in May 2024

In fact I liked every thing..warm stuff, every where, reception, house keeping, life guards..speicial thanks to Mr Abdelwahab..reception manager for making everything easier.. Aqua park was great,, for adult and children..would repeat it for sure..

Stayed in April 2024

In fact I liked every thing..warm stuff, every where, reception, house keeping, life guards..speicial thanks to Mr Abdelwahab..reception manager for making everything easier.. Aqua park was great,, for adult and children..would repeat it for sure..

Stayed in April 2024

The rooms are clean, renovated . The restaurants are a lot with different cuisine . I am sure you will meet what you want.

I have tried a lot of hotels in Hurghada, this hotel turns to be the best. The aqua park is family friendly for kids starting from 2 years even less till any age. The food is excellent there is a lot of variety. My kids were very entertained all the time. The animation team is very active and friendly. My special thanks go to the receptionist ahmed Mekky and the manager Mr. Mohamed abdel Wahab they are great very professional and they were very helpful. Beside that We found a lovely gesture a fruit basket, drinks and dessert when we came back to the room. I enjoyed my stay to the maximum and I am eager to return back in August.

Stayed in April 2024

Nothing, all of them is amazing..we highly advise to everybody

We really like this hotel with my family. Reception team is really nice and kind, all the crew are kind and helpful. Absolutely recommend this hotel.

Stayed in April 2024

We liked everything.

Lovely hotel and great service. We have been many times. The receptionist at Alf Weila was really helpful, Mohamed Abdul. He is a very good member of the team and went above and beyond for us. The entire staff are really helpful and fo out of their way for anyone. I highly recommend this hotel.

Stayed in April 2024

Food taste & variety , lack of shuttle movements

Facilities, accomodations, entertainment, staff interaction

Stayed in April 2024

Nothing at all

Everything was lovely and perfect, the facilities, the staff and food

Stayed in April 2024

None

My kids loved the shows and the aqua park off course. I liked the welcoming and supportive staff, specially Ahmed Mekky from reception team, he was very friendly and helpful.

Stayed in April 2024

Beach roles. especially if you have kids and need to be close to them.

Welcome staff, entertainment, Aqua park restaurant variety, and cleanliness. It's amazing for family. kids enjoy. Special thanks for Mr. Ahmed Meky reception.

Stayed in April 2024

There is nothing that we could fault.

Everything was just amazing. The resort is very, very, very big and there is soooo much to do. You need at least 5 nights here to ensure you don't miss anything. You can also use the facilities and restaurants of the next door hotel. We unfortunately only went for 2 nights as we had other hotels booked. However, next time, I would go for 6-7 nights. Kids aged 3-12 will absolutely love the facilities. The food was great too. There's so much I could write but I can't find the time to write a really long review and I have been back in the UK for 3 weeks now. So I will just say, it's my 3rd time in Egypt in the space of 18 months and out of the 7 hotels that I have stayed in (including 4 Jaz hotels) this is the one we enjoyed most. We were husband, wife and a nearly 7 year old son. We have a 14 year old daughter who we will bring to this hotel the next time we come.

Stayed in March 2024

Nothing, all was good.

Everything was beautiful and organized to suit all people and interests. Parties everywhere. The staff were friendly and respectful.

Stayed in April 2024

ideal location for a stay with small kids. Very friendly and helpful staff. Would recommend going here!

Stayed in April 2024

I honestly can't comment on anything that I didn't like. As there was nothing, not to like! If I had to comment on something it would be the pools/water parks closing at 5pm. Just not enough hours in the day to experience all.tge fun

I flew out to surprise my cousin for her wedding anniversary, I originally only booked for a week, but was so blown away by the resort, accommodation, amenities, activities and friendliness of the staff that I changed my flight and added 4 more days. 11 days total was still not enough time to experience all of Neverland and it's glory

Stayed in March 2024

Aqua park

Stayed in February 2024

Everything

Stayed in February 2024

Maybe little bit more traditional Egyptian and modest entertainments shows for traditional families.

This is a very good resort. The staff is excellent Mohammed Abd-al Wahab helped us really good. Hossam lifeguard to our residence was very nice and helpfull always. The food is good and pools are amazing.

Stayed in February 2024

Nothing

The hotel was so comfortable, cleaned and very nice design. The staff so kindly, helpful, a nd they have warm feelings

Stayed in February 2024

The lifeguard at the pool reserved sun loungers for guests earlier in the morning. Swimming pool next to rooms 200.....e.t.c This is NOT OK ! ! !

Reception staff ; TAREK KHAMIES -very professional /the best/ Boss of Reception :) - Very professional, frendly but more smiles :) Restaurant - the best omlet maker :) Mohamed Ahmed Houskeeping - Hamada Hamdallha These gentlemen are the best showcase of this hotel.

Stayed in January 2024

Very nice property

Stayed in February 2024