There was long life milk there ready for a cup of tea, cleaned every day clean towels every day 👌

Stayed in May 2024

The rooms are a bit old and with two single beds instead of double bed. The restaurant is always the same, same breakfast every day

Nice place, it looks like a small village

Stayed in May 2024

Location and facilities on site were great

Stayed in May 2024

The only suggestion I can make would be to have some kind of shade on the terrace - it can get quite hot and there is no escape from the sun. Even a table with a parasol would be nice, Otherwise no complaints :)

The complex is beautifully laid out, with lots of green space and plenty of meandering pathways to stroll along. I enjoyed ambling around and visiting the Cactus Garden, tucked away in a quiet corner of the complex. The pool areas are very pleasant and were not too crowded when we visited (Easter 2024). The pool bar is a lovely place to sit and enjoy a drink or snack. The staff are great, friendly and efficient. The complex is spotlessly clean, with staff constantly tidying up. And speaking of staff, every single person we met was friendly and greeted us. They made us feel truly welcome. The accommodation (1 bed pool view apartment) was great. The apartment was what you expect from a 1 bed holiday apartment and every one of our party of 3 was comfortable for the 10 days we stayed, We were missing a toaster and reception had brand new one delivered in minutes, The location of the complex is roughly a 10 minute easy walk to the town of Playa Blanca - there is a back gate into the complex and this is the quickest way to get to town (key available for €10 deposit at reception). Playa Blanca is a nice laid back town with mostly restaurants, along the front, and shops behind. There is also a port where you can get the ferry to nearly Fuerteventura (a lovely day trip, recommended). The staff everywhere are very nice and accommodating, extending that feeling of welcome. Busses are readily available should you wish to visit other towns on the island- and an this point I'd like to give a shout out to the cafe inside the bus station who serve the best coffee (Americano) in town (and the cheapest!). I took a 1/2 day South Island bus tour to visit the Timanfaya National Park (Volcano and Camel Ride) and I'd really recommend taking a tour rather than going in your own car- the queue for private cars to get it was horrifying!! The tour busses get to skip this queue :)

Stayed in April 2024

The gym equipment could do with an upgrade but overall the hotel was lovely and great for families.

Well laid out; spacious, clean. Staff courteous and friendly. The hotel was doing well to be environmentally friendly; all apartment blocks had recycling areas.

Stayed in March 2024

Nothing to complain about.

Had really great stay at this resort, and we will definitely be back. Receptionist was super kind to us and we felt welcome. Good food and options in their buffet restaurant, free drinks with loads of alcohol, game room was fun!

Stayed in March 2024

Cons: Food very low quality, and largely unhealthy (fried foods, processed cheese), unsuitable for vegetarians No barista coffee available anywhere in the resort. Also UHT milk used. Gym opens at 10am Pools open 10am till 6pm 20+ minute walk into town (nowhere to eat any closer)

Pros: Clean, comfortable room Towels changed regularly Beautifully maintained grounds with plants and flowers around each apartment block Each apartment block has its own pool, somewhat protected by the wind Low-rise 2-storey apartments only Bike rental on site Gym Small supermarket on site, open till 11pm

Stayed in April 2024

The room could have been better cleaned, particularly the bathroom (but as said, it was peak time).

I stayed there during the Easter holidays so it was busy, however it was still very pleasant, enough space at the pools and restaurant (a couple of times waited a few minutes to be seated). Food (we only have breakfast) was good, you could find everything you would expect in a buffet.

Stayed in April 2024

Buffet restaurant is not big enough to cater for the number of guests and I went out of season I can’t imagine what it would be like in peak season. Night time entertainment was shocking.

Beautiful hotel with so many pools to choose from, kept immaculately clean by the hard working staff that can’t do enough to help.

Stayed in April 2024

A mini club for kids below 4 years old is very poorly organised especially in the afternoon (from 3 pm-5 pm), normally as a parent would like to spend time indoors playing with kids, due to the very hot sunny weather. Unfortunately most of the time the mini club was closed in the afternoon as they would organise activities for older kids would spend time in outdoor experience. We were not the one not parent with the same experience - as a family orientated hotel you do not wanna have disappointed kids nor parents. From professional experience I know these things are possible to organise, I suggest you put more attention to this matter. This is the only reason the score is low.

Amazing hotel to stay with the family. We got a very warm welcome from Oleg. He was very helpful as we wanted to change the room. Open space ambience on streets and parks are perfect for kids to run around and enjoy outdoor life. You can have a lot of privacy at the pool area. The cleaning ladies were helpful and very professional ,very good job!

Stayed in April 2024

Would not recommend the meal options here, generally poor quality

Clean, good facilities in room and in resort, helpful staff

Stayed in March 2024

Water in all swimming pools was very cold. Some mainatance issues in big pool - stairs - cordoned off with red tape not enough safety measures if this was hazard. Extra fees for non alcoholic drinks during dinner Sofa bed not comfortable Air conditioning not suficient or not working 100% - Could have noticed temp change only after few hours during the night but during the day - not much use from it. Decided to not use it at all - opened all windows instead.

Room - clean and all appliances Food - Breakfast and Dinner - lots of options. Events - Some good events - some bad. Pool and ground floor apartments advantages Safety Distance to town and beach Parking Scenery - very well mantained hotel and surroundings.

Stayed in April 2024

Rooms seemed a bit dated. They could do with a refurbishment. The kitchen was very basic. We were self-catering, so we used it quite a bit.

Quiet, clean. Nice pools. Very relaxing. Safe. Helpful staff. There was plenty of space. More than enough sunbeds.

Stayed in April 2024

No heated pools l9ve

Everything except no heated pools

Stayed in March 2024

Unfortunately our apartment wasn't cleaned every day, we had two or three visits to change bedding and towels and bins but that was it. Beds weren't very comfortable and we did have problems with ants, yea it's a hit country so to be expected and some spray did the trick. Small balconies which weren't in the sun. Pools very freezing cold. Self catering facilities were ok, minimal. We only had one teaspoon and a tiny tea towel. Slightly too far from the beach for us but good location. Entertainment wasn't great at all.

The slides for the kids, reception staff were excellent very helpful, location was lovely. Gorgeous sunshine 🌞 Kids mini disco was good and activities in the day. Drinks good value.

Stayed in April 2024

The food at the poolside bars was brutal.

It was well maintained.

Stayed in February 2024

I don't think the pool was warm enough. The jacuzzi in the wellness center wasn't hot neither. But they were very clean and the staff super nice and friendly

The staff was very friendly and helpful we had a great time. Ask for the key for the back gate so is a shorter walk to the beach. The pool bar was very nice and the animation team was great very kind with our kids they really enjoyed

Stayed in March 2024

The food centre seemed to be closed a lot of the time. Couldn't find anywhere to get a breakfast so walked into town every day for brunch. Didn't like being disturbed by cleaner on our first morning when we had only arrived the night before.

Lots of pools and also an adult pool. The grounds were very pleasant. Staff on reception were very efficient with a nice manner.

Stayed in March 2024

Sofa in living room a bit low. Beds not comfortable.

Plenty of swimming pools and sun loungers. Staff very friendly. Place very clean and tidy.

Stayed in March 2024

Some odd smell from the bathroom pipes, but it did not permeat the rest of the apartment. It would have been welcome to have at least some dishwashing liquid and a bit of salt in the kitchenette. While not strictly enforced, the pools close very early at 18:00. In March only the smaller pools in the courtyards were heated, while the larger pools with the slides were just a tiny bit too chilly.

Great place to take the family for a bit of relaxation poolside, with a decent price-to-quality ratio. Had all the things you'd expect from this kind of resort: plenty water attractions for the kids, bars with decent prices even when you are not all inclusive, fun evening entertainment for the kids (even if turnout in March was not great), decently equipped gym. On a windier day you can take the little ones to a small but fun indoor entertainment area. I really appreciated the designated swimming lanes in the adult pool, which were not crowded, it's rare that I manage to get any proper swimming done at these resorts!

Stayed in March 2024

Three restaurants but booked out completely before we got there.. There is also a buffet restaurant and whilst the food is excellent it is like a cattle market...queues all the way up the stairs...I assume the reason for this is because the other restaurants only open every other day and so hard to get a reservation. The entertainment is pretty bad too...you have very little choice but to walk into playa Blanca which is about twenty five minutes in but a taxi back is only 3 euros 50 .

Lovely apartment..Nice pool view We were celebrating a special occasion and we were treated to champagne and flowers and cakes in our room which we thought was a really lovely touch and we are most grateful for it ..thank you. There is a key to the gate that saves you a good twenty five minutes walk heading into the centre so be sure to ask for it because they don't tell you..10 euros deposit but well worth it. Also an adult only pool section and you can rent a nice towel for ten euros and change it every day until you leave and get your deposit back.. The apartment is cleaned every day and you couldn't fault the lovely cleaning staff . The pool bar serves nice fast food at very reasonable prices.

Stayed in March 2024

The apartment is a bit dated, so is the kitchen equipment. Also as it's a large complex, the restaurant tends to be busy. Larger pools are not heated.

Great location, just 10min walk from the beach, heated pool in the apartment section, good choice of food, very friendly staff, comfortable beds in the bedroom and the pull out sofa bed has also a full size mattress. Car park available just in front of the entrance. Great kids entertainment and facilities. It's definitely good value for money.

Stayed in March 2024

breakfast was only ok

so many pools. comfy beds. good facilities. good location.

Stayed in March 2024

The rooms need refurbishment and we dislike beds pulled together.

Everything at one place - this is what we needed for our workation with 2kids :) also I would highlight the staffs' friendliness, especially in the catering zone and cleaning.

Stayed in March 2024