Rios Verdes 3, 10003 Cáceres, Spain
#18 of 25 hotels in Cáceres
Guests' ChoiceBased on 50 hotel reviews
8.2Cleanliness
8.6
Comfort
8.2
Location
9.7
Facilities
7.9
Staff
9.1
Value for money
8.5
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 8, 2024
Simfio
United KingdomGreat location in parallel street to central plaza. Friendly staff. Good to have breakfast included
Stayed in March 2024
Reviewed: December 4, 2023
Andrea
United KingdomTV
Cleanliness, location, staff
Stayed in December 2023
Reviewed: October 16, 2023
Richard
United KingdomRoom a little small bed ok but not the best
Very close to the centre
Stayed in October 2023
Reviewed: September 21, 2023
Kirill
IsraelPersonal almost doesn't speak English, but it's normal for Spain 🤷🏻
Great location, very clean and comfortable. Good place for inexpensive accommodation.
Stayed in September 2023
Reviewed: July 24, 2023
Charles
United KingdomSmall hotel near the centre
Stayed in June 2023
Reviewed: April 21, 2023
Thomas
SloveniaStaff was very friendly and helpful - it was a warm welcome. The location was perfect - in the center, but not directly on the main square. Breakfast was nice and rich. The facilities worked without any problems. It was a relaxing and comfortable stay.
Stayed in April 2023
Reviewed: December 5, 2022
Sherri
United States of AmericaThe bathroom amenities are very limited.
The hotel is well located near Plaza Mayor and the historic city
Stayed in November 2022
Reviewed: October 10, 2022
James
United States of AmericaIt hasn’t been updated in a while. But that hardly mattered.
The hosts (a family, apparently) were extremely cordial. The location wasn’t real easy to locate, but is a block from the main plaza - convenient, yet quiet.
Stayed in October 2022
Reviewed: October 7, 2022
James
United KingdomThe beds were a little short for me and the room was quite small.
Great location and staff were very pleasant
Stayed in October 2022
Reviewed: September 28, 2022
Pichler
United Kingdombreakfast was very basic
location excellent
Stayed in September 2022
Reviewed: June 30, 2022
Julie
United KingdomParking - we had to park on the street 10 minutes away.
It was very clean and just a very short walk to Plaza Mayor. Good value and friendly staff.
Stayed in June 2022
Reviewed: June 8, 2022
David
United Kingdomall good
close to plaza mayor. lots to see and do, friendly welcome. great Wi-Fi. balcony. safe bike storage. good bath
Stayed in June 2022
Reviewed: June 7, 2022
Timeea
SpainThe breakfast was a joke honestly. We went to breakfast at 9 and we only found coffee, a bit of milk and the typical bizcocho & muffins from the supermarket. Nothing much. There was no cheese or ham or anything whatsoever to prepare at least some sandwiches.
The location is great. Right in the center. We had a nice stay, we booked it last minute as we booked another hotel, but turned out that one was in the middle of nowhere, so we needed to find a better option. Hotel Castilla was definitely the best option. The area is safe and there is not much noise.
Stayed in May 2022
Reviewed: May 25, 2022
Michael
United KingdomDifficult to find
Location
Stayed in May 2022
Reviewed: April 24, 2022
William
AustraliaFriendly, reat location, clean room, nice breakfast.
Stayed in April 2022
Reviewed: April 11, 2022
Bernadette
IrelandThe bath was slippy and dangerous. The shower is in the bath.There should be a non slip rubber bath mat
Good location, clean room, comfortable beds. Good breakfast, good value for money.
Stayed in April 2022
Reviewed: February 21, 2022
Simon
United States of AmericaNothing. It's a very good one star hotel.
Clean, everything works, very helpful and friendly hosts who go the extra mile. It's basic but good for a comfortable economic stay. As the French would say "correct" with a smile. Good location just off the Plaza Mayor and the Old Town. The Hotel is in a pedestrian zone but if you call they will meet you and you can take the car right ti the door and then reverse out (be sure to give your registration number to avoid a fine). There is free street parking at the weekends and nights which you can find in the off-season. Or pay car parks.
Stayed in February 2022
Reviewed: October 28, 2021
Susanne
GermanyRooms are not big.
Very friendly staff, bright room.
Stayed in October 2021
Reviewed: April 9, 2024
Yvonne
United KingdomMy second stay at this wonderful hotel, my favourite place to stay in Caceres. The family who run the hotel are wonderful, kind and helpful. The hotel is just one street back from the main square so very very handy for all the wonderful cafes, bars, restaurants and exploring the old city. I highly recommend this hotel.
Stayed in April 2024
Reviewed: June 10, 2023
Paul
United KingdomHotel smelt of cigarette smoke Air conditioning poor No duvet or pillows, juat bolster and blanket
Location, just one minute from the old square
Stayed in June 2023
Reviewed: February 3, 2023
Gard
United KingdomDifficult to find, parking a problem
Stayed in January 2023
Reviewed: November 18, 2022
Maria
ArgentinaNothing. Everything was perfect!
The staff were extremely helpful and friendly. I enjoyed staying there. It is a family hotel which makes the stay extremely comfortable. I recommend it
Stayed in November 2022
Reviewed: November 5, 2022
Susana
PortugalThe bed is too hard, the pillows also, to mutch noise, that didn't allow us to rest. The breakfast is very poor, just have the basics, coffee and bread, and that's it.
The location and the welcoming from the receptionist. It's an hotel recommended for young people.
Stayed in November 2022
Reviewed: May 9, 2022
Yvonne
United KingdomA lovely family run hotel just around the corner from the Plaza Mayor. The room was lovely and the family/staff also lovely and really helpful. This hotel is a great place to be based to explore wonderful Cáceres. I would definitely recommend this hotel.
Stayed in May 2022
Showing 1 - 25
Yozgat, Turkey
Pisco, Peru
Rome, Italy
Istanbul, Turkey
Saint Petersburg, Russia
Paris, France
Mtwapa, Kenya
Vladimir, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content