Paseo Camino de Santiago, 16-20, 22700 Jaca, Spain
#36 of 137 hotels in Jaca
Guests' ChoiceBased on 159 hotel reviews
8.5Cleanliness
9.1
Comfort
9.0
Location
8.0
Facilities
8.6
Staff
8.9
Value for money
8.4
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 15, 2024
Alistair
United KingdomUnderground secure parking for motorcycle
Stayed in April 2024
Reviewed: April 10, 2024
Frank
SpainThe hot water urn didn’t get hot enough for our tea.
It was the biggest and the most comfortable bed we have ever slept in, brilliant !!!
Stayed in April 2024
Reviewed: March 31, 2024
Demetrio
SpainThe breakfast is incredible.
Stayed in March 2024
Reviewed: March 25, 2024
Anna
FranceMenu said all options included sulphites....this was an error only a couple of options did but a serious one when one is allergic .
Comfortable. Good garage.
Stayed in March 2024
Reviewed: March 6, 2024
Grant
United KingdomThe room was a lot cheaper if I had booked direct with the hotel
The food in the restaurant was very good and plentiful and was less than 20 euros for a three course meal. Our waiter, Oscar, was very good and helped us negotiate the language barrier.
Stayed in March 2024
Reviewed: February 20, 2024
Muhammad
SpainLocation. Free parking Indoor swiming pool (as i travelled in winter) Spacious Room
Stayed in February 2024
Reviewed: February 19, 2024
Mark
IrelandLovely hotel only a short walk from town.
Stayed in February 2024
Reviewed: February 5, 2024
Jacquie
SpainNothing really.
Large room, comfortable bed, good bathroom, wifi reception good, secure parking. Friendly staff especially Anna on reception who was very helpful.
Stayed in February 2024
Reviewed: January 20, 2024
Jose
United States of AmericaYou can hear neighbors
Clean rooms. Cozy
Stayed in January 2024
Reviewed: December 17, 2023
Neyda
SpainNothing to said because everything was fine.
The view was amazing.
Stayed in December 2023
Reviewed: December 4, 2023
Antonino
TunisiaThe parking is not for free.
The room, the staff, the swimming pool. The facilities in general.
Stayed in December 2023
Reviewed: November 12, 2023
Jacqui
United KingdomLocated in a residential area, which was quiet. Room was spacious with two easy chairs and a coffee table as well as the bed and desk etc. Restaurant was bright and welcoming. The restaurant staff were excellent, but had little English, but we managed to be understood. The reception staff, who did speak English were excellent and very helpful. Breakfast was good, plenty of food and plenty of choice,
Stayed in November 2023
Reviewed: October 30, 2023
Anne
United KingdomBeautiful view from our window across to the mountains. Our room was comfortable and the staff were friendly and helpful. The hotel is in a good location on the edge of Jaca which makes parking straightforward. Good breakfast. The location makes it great for touring this part of the Pyrenees.
Stayed in September 2023
Reviewed: October 29, 2023
Silvia
SpainExcelentes hotel, habitaciones limpias, amplias y una cama comodissima king-size.
Stayed in October 2023
Reviewed: October 17, 2023
Peter
New ZealandWent to use pool, as did others, level was low and the water was filthy so did not use pool
Spacious
Stayed in October 2023
Reviewed: October 7, 2023
Tjeerd
SpainIt was confusing at the restaurant. We were told it was closed so we went to the cafeteria. There we were ingnored by the staff for quite a while until we finally got served. Then we found out that the restaurants opened anyways.. confused
Quick and easy check in, nice room and good parking
Stayed in September 2023
Reviewed: October 4, 2023
June
United KingdomSwimming pool a little dirty a little way out of town.
Extra large bed,large rooms, nice restaurant, helpful staff, fridge in room but willing to put items in their fridge for you,
Stayed in October 2023
Reviewed: October 4, 2023
Sergio
Spain.
.
Stayed in September 2023
Reviewed: September 26, 2023
Paul
FranceNothing
Good location out of town with secure parking. The room was excellent and the evening meal good value.
Stayed in September 2023
Reviewed: September 19, 2023
Vic
United KingdomThe restaurant staff were not very helpful for the evening meal, and breakfast was very poor! We were there 45 minutes before it finished but lots gone, we were told “no more today”
Very clean, lovely room
Stayed in September 2023
Reviewed: September 16, 2023
Amanda
United KingdomHotel is quite a walk from the town centre - not an unpleasant walk but a bit tiring after a long day out. Staff were efficient and smiling but not as friendly as those in smaller hotels.
The hotel is large, bland and corporate but also comfortable and with a nice outdoor swimming pool (there's an indoor one too but we didn't use it. We didn't use the restaurants but they looked nice enough.
Stayed in August 2023
Reviewed: August 25, 2023
Antonescu
Romania-
I spent only one night, but I stayed in a very nice suite, with balconies in both rooms. Very comfortable beds, electric shutters, cleanliness, a good restaurant and friendly staff.
Stayed in August 2023
Reviewed: August 17, 2023
Mc
RomaniaThe view from the room could be better, especially since I asked for a room with a view.
The location
Stayed in August 2023
Reviewed: July 18, 2023
Cano
NetherlandsMinor fixes needed in the bathroom.
A nice welcoming with a chocolate treat. Spacious room that exceeded my expectations. Comfortable bed.
Stayed in July 2023
East Brunswick, USA
Ho Chi Minh City, Vietnam
Oliena, Italy
Mikonos, Greece
Cox's Bazar, Bangladesh
Villars-sur-Ollon, Switzerland
Oranjestad, Caribbean Netherlands
Vodice, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content