Really nice hotel with friendly staff

Stayed in February 2024

No complains. Perhaps the gym could be somewhat better equipped.

The rooms very very comfortable and clean. The staff were absolutely outstanding!

Stayed in April 2024

Location was great for work / office

Stayed in February 2024

The restaurant for breakfast is fine but for dinner feels basic needs more decor

It’s close to the office but about 25 euro taxi to town..

Stayed in January 2024

Nothing

Bar meals good quality.

Stayed in October 2023

There is not much around the hotel abs you will need a car to go anywhere and do anything you might need.

The hotel staff were friendly and welcoming. There was a very sweet blond lady working in the restaurant on the evening who was such a sweetheart. She was very efficient and always with a smile on her face. Other than that, the hotel was extremely well cleaned, our room was spacious and also spotless. It was nice to have a gym in the building even tough it is very small.

Stayed in October 2023

Not enough rooms with double beds available

Underground parking

Stayed in October 2023

The breakfast buffet wasn't that great. I would have liked a better variety and some healthier options.

My room was a good size but the bathroom was really nice and big. The bed was a single bed and I don't really remember whether it was too comfortable or not. The staff were extremely helpful and friendly. I would stay there again.

Stayed in September 2023

Only a small complaint that the room was close to the common dining area and some group was quite noisy but this was over before late night. Soundproofing in the room could be better as you can hear everything if someone is outside in the corridor. Since the location is far you need to plan in case you need to visit the city center often.

Very clean, comfortable and more budget friendly than inside the city center. Close to Las Matas railway station for accessibility outside Madrid. Quiet neighbourhood with no party noise as in the city center.

Stayed in October 2023

No pool, No room service after 23:00, Bar closes at 23:00 and personal is very strict with that. No willingness to service. Missing that extra touch of hospitality. The lower floor has a stair and no elevator. Beware with heavy suitcases.

Free parking in front of the Hotel which gave a secure impression where to leave the car. The double bed had a very comfortable mattress.

Stayed in August 2023

For a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality. The hotel has a gym but very small and noisy, and only one sauna which didn't look that friendly to be used.

The room and bed were comfortable, and the airco worked well once one is in the room. The hotel has an ok restaurant, as well as other 3 or 4 restaurants at walking distance as well as a large supermarket. Parking is free in the street and there is plenty of space.

Stayed in June 2023

small rooms

very clean and well located

Stayed in May 2023

Reception

Great!

Stayed in March 2023

There are few places to eat nearby at walking distance, city center is a 7 minutes drive but return takes a little longer.

The hotel is very comfortable, clean, staff is excellent. One thing I would suggest is to add a simple coffee machine but the staff provided me a water boiler so no issue.

Stayed in February 2023

worked as it was close to work but otherwise far from city

clean and price

Stayed in February 2023

One of the plates in the snack bar was quite low quality for such a place.

Very pleasant hotel. Spacious rooms. Kind and professional service. Clean and cosy.

Stayed in January 2023

restaurant not fully operational

clean and comfortable

Stayed in October 2022

Nothing

Exceptionally clean and very nice, efficient and helpful staff in reception and bar and at breakfast.

Stayed in September 2022

This was an overnight stop for us, just off the motorway, room very comfortable, quite, nice size bathroom, air conditioning worked well We used their secure paid parking underground and the spaces very large compared to normal Spanish parking.

Stayed in September 2022

Price and quite

Stayed in July 2022

Pillows- were really worn out and hard.

Upon arriving Carlos greeted us, accommodated us, and informed us of breakfast times, taxis, metros, renfe…. Mr. David from the cafeteria and the entire cafeteria staff was beyond hospitable. Breakfast was delicious and included Nespresso Expresso as well as a variety of foods. Rooms were exceptional- comfortable beds, spotless bathrooms, … All around an exceptional stay and made us feel right at home.

Stayed in July 2022

No complaint, everything was ok

We stayed there with a friend, and booked on the last minute. Receptionnist was really helpful, a bit stressed because he wanted to do his best! He even found a corkscrew for us, after looking in the whole place :-) Room was super nice and comfy

Stayed in May 2022

nothing

excellent staff service

Stayed in March 2022

convenient

Stayed in March 2022