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  5. Reviews of Helios Mallorca Hotel & Apartments

Reviews of Helios Mallorca Hotel & Apartments This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carabela, 7, 07610 Can Pastilla, Spain

#2 of 32 hotels in Can Pastilla

Guests' Choice

Review Score

Based on 1530 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Budget Twin Room With Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothin

    Very clean, very modern. Comforting and accommodating

    Stayed in June 2024

  • Reviewed: June 4, 2024

    9.0
    An excellent stay!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We had an excellent stay!! We booked an appointment style accommodation. The manager left us a care package which was really sweet. We also received a complimentary dinner. We were treated super well by staff and highly recommend the hotel!!

    Stayed in May 2024

  • Reviewed: June 3, 2024

    10
    THE BEST OUT THERE 🔝🔝🔝
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 8 nights
    • Submitted from a mobile device

    The only thing I can mention is that the bathroom was separated by a glass door that didn't fully close because of the wall, which made things a bit weird when you had to use it 😀

    The hotel itself is 3 minutes from the beach, the interior looks amazing, is always clean and with great amenities. Our room was nice and clean when we arrived and the staff left us a personalised message welcoming us. Regarding the staff, everyone was always nice, the pretty ladies from the reception, the cleaning crew, the bar and the cooks(Hello Salah 😊), the waiters and the hostesses. We had a pool view on the second floor. Even if we didn't pay for breakfast when we made the booking, we ended up eating there every day as the food was amazing, with a lot of varieties for all ages and dietary needs. We also tried the dinner a couple of nights and my God we were not disappointed, really recommend trying it at least once as you get to choose from the buffet whatever you need, main course, dessert and others and the food is cooked on the spot. We tried also one of the massages and thanks to Joanna, we felt relaxed after 25 min with her. Hope I didn't miss anything, this hotel is a must for the area and will stay again when visiting Mallorca. 🔝

    Stayed in May 2024

  • Reviewed: June 3, 2024

    9.0
    Really enjoyable, surpassed expectations.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were super helpful and very accommodating. I requested a sea view and got one

    Stayed in June 2024

  • Reviewed: June 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Budget Twin Room With Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities are modern and well maintained. The staff are pleasant and helpful. The location was close to the beach and restaurants.

    Stayed in May 2024

  • Reviewed: June 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    It's the first time I have seen the pool cordoned off until 9.30 which I understand as you are getting much busier and some people reserve beds they don't use. Your lifeguards kept an eye on that which is good

    I have stayed many times . I love it for its location, cleanliness and staff are very friendly

    Stayed in June 2024

  • Reviewed: May 31, 2024

    10
    Graet
    • Leisure trip
    • Family with young children
    • Budget Twin Room With Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Lift to small, special for child troley

    I am very pleased with my stay at this hotel. Hotel clean, modern, great breakfasts, variety. I also recommend dinner and the pool bar, which serves great dishes during lunch. Pool sufficient. The proximity to the airport is a plus, there is no noise. very good communication location.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Twin Room With Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were so helpful and welcoming. Everywhere was spotless. Such good value.

    Stayed in April 2024

  • Reviewed: May 28, 2024

    9.0
    Great experience, a bit pricy especially for the dinner buffet.
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Unfortunately the pool area does not have sun in the afternoon or evening, but that’s about all

    Great Location and overall architecture!

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    It wasn't possible to order any snacks or drinks to the pool/ loungers. My room rate didn't include breakfast and dinner, so I tried each once (12 /22 Euro), I thought it offered a lot but it wasn't anything mind blowing.

    Beds were comfortable, and rooms nice and dark. Hotel very well maintained and clean. Shower had good water pressure too. The location is also excellent, a short walk to the beach.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    We are back to back guests of the Helios and every time I am not disappointed with the staff and their quality of service. I highly recommend for anyone who would like to stay in a lovely, clean, spacious room with nice housekeeping

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Everything perfect
    • Leisure trip
    • Couple
    • Twin Room with Balcony Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    We definitely recommend this hotel for your stay in Mallorca and we hope that we will come back. It is very close to the airport but also a minute walk from a beach. Staff was very polite and always there for us. Room was very clean and with a beautiful view from the balcony. We were suprised with a welcoming gift from hotel - gratis breakfast and 1 hour spa treatment which were also very good!

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Great location with friendly staff
    • Leisure trip
    • Travelers with friends
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location right next to the beach. The food was very good and there were lots of choices. Super friendly and helpful staff.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were separated

    Pool, bathroom, room in general, breakfast was excellent

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Budget Twin Room With Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was a little noisy at night as we were facing the main road

    Location with excellent links to public transport

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Very pleasant & relaxing
    • Leisure trip
    • Couple
    • Twin Room with Balcony Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    No alternative to duvet for bedding & we find duvets too heavy in summer.

    Staff very helpful & pleasant. Very nice pool area & terrace.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Will be back
    • Leisure trip
    • Group
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Amazing hotel, the food was great, there were free yoga lessons, live music every evening, the spa was good, too.

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    A luxurious stay
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 3 nights

    The hotel could've provided us with dressing gowns/slippers for free as well, and there could've been a trash bin in the room. The walls are way too thin, though, even the smallest of sounds come through.

    Amazing experience, everything was great. The service was amazing, we even got a room upgrade and an early check in for free, the breakfast and hotel food/bar options were better than most other eating options in the area, the location was really great, the hotel's overall vibe was amazing. Everything was clean and well kept.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Helios is Highy Recommended.
    • Leisure trip
    • Couple
    • Budget Twin Room With Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Clean. Warm welcome. Multi-lingual. Fantastic breakfast and dinner. Lovely pool. Also only 100 metres to the seashore. Bus to Palma minutes away.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Decent stay with wonderful breakfast
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Small bathroom and sink. Lot of noise coming from the room next to ours late into the night unfortunately.

    Friendly staff and wonderful breakfast. Easy and nice check-in and check-out.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget Twin Room With Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    You can hear the neighbours.

    Friendly staff and great breakfast.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Budget Twin Room With Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit of music would be nice

    Lovely hotel, friendly, clean, relaxed

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional hotel with great food
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    In our room we had bathroom that had a sea through glass and you was able to see someone showering. It is not ideal setting for someone who is not a coupe in my opinion Other than that I have nothing bad to say loved the hotel and that small thing did not bothered me

    I’d really liked a pool and a sea view hotel room. Food was on another level goooooooood and so many things to choose from just incredible! Staff were amazing and on the entrance to our room we were given a personalised greetings card with my name on it. I was shocked and generally enjoyed my stay will highly recommend for someone for relaxing holiday or quick getaway!

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Budget Twin Room With Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Probably nothing

    Good localization Very nice people

    Stayed in February 2024

Showing 1 - 25

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