Its in a great location

Stayed in April 2024

Noise

Location

Stayed in February 2024

The room is on the 4th floor of an old old building without an elevator. Climbing the stairs with luggage is horrible. The room furniture is old too, instead of buying a huge smart TV, they could invest that money to renew some things inside the room.. the person who received me doesn't speak English so that's also a small problem.

The bed is nice and comfortable. The location is perfect, extremely close to Gran Via metro station. I could leave my luggage after check out for a couple of hours

Stayed in January 2024

Small room, small window - there was no air coming in the room, small bathroom

Great location, in the city center

Stayed in November 2023

Fourth floor walk up with luggage

Excellent location for restaurants and nightlife

Stayed in October 2023

There’s few flights of stairs and it can be quite difficult for tourists who carry big luggage. The bathroom is relatively small, even for Asian girls like us with small build. We have to be mindful in turning and moving within it otherwise we might bang on it.

The location is quite convenient, easy access to metro, convenient store.

Stayed in May 2023

The fourth floor without lft, 72 stairs till the door. Every day... Noice from the neighboring flats. On weekend - till 2 a.m (night). Even good double windows didn't help.

Very good location, couple minutes from metro. Easy to reach historical objects, a lot of restaurants and small shops around.

Stayed in May 2023

The room is small with no view, so would not be ideal for a longer stay. It is on the 4th floor, accessed via stairs only. This is clearly stated & I am physically fit, so not a problem for me, but perhaps avoid if you are elderly, unfit or have heavy luggage.

Spotlessly clean. Excellent location just off Gran Via. Air conditioning a real bonus.

Stayed in April 2023

That it is on 4th floor of a very tall old building without a lift Not immediately clear from the advert No suitable for older people, families with prams or disable people

The location and the balcony The gentleman working there was very accommodating & let me in early.

Stayed in March 2023

the wall colour.

the location was great and the ensuite bathroom was nice and clean.

Stayed in June 2022

The rooms are quite noisy, both for the people outside (the area is full of bars) but also for the very thin walls (I could hear the TV from other rooms)

Great position, right in the center of Madrid. Communication was amazing. The staff is very friendly, they actually waited for me to arrive quite late in the night (my flight was delayed).

Stayed in June 2022

The room and the bed itself was very small... not really comfortable. Two pillow sizes provided, but one was too small and the other too big and hard. The bathroom was also tiny and difficult to shower. The room is at 4th floor in an old building without elevator and it requires a lot of effort to bring your stuff upstairs, especially if you bring 20+ kg. Despite the 4th floor, do not expect any silence - the street is busy during late hours and respectively very noisy, people yell and talk loudly and the room is not soundproof enough. If you plan to do a short stay and would like to benefit from the location - this is a reasonable choice. Otherwise I would look for other quiet place to stay.

The staff was so good to wait for us to check-in late (after 10pm) and was really helpful when needed, fixed a problem with internet very quickly and was in WatsApp always available. The location of the place is also fantastic, just in the heart of Madrid. A mini market and fast food available nearby till late hours.

Stayed in April 2022

There is no lift, and it was hard to carry luggage, since it is on 4th floor.

The staff were very kind and welcoming and helped us to leave our bags earlier the time of check in. The location is excellent!

Stayed in January 2022

Location is terrific, staff were friendly

Stayed in November 2021

It is on 4th flor but has no escalator.

Stayed in October 2021

Very small room, but that was expected by the photos.. Only on the first day, we saw the person in charge of the place, in the other days nothing, even to get toilet paper I have to ask, because in 4 days, they don't come to clean your room, change your bath towels or see if you need something. A lots of noise during the midnight, people talking, slamming doors... And the cleaning very poorly...

The location is the only good thing about this place.. But honestly, for the next time, we prefer to stay a little more far away that stay in this place.

Stayed in September 2021

It’s on the third floor without elevator and get the luggage till that floor was very complicated. The shower have a little problem because it was thick

The location

Stayed in August 2021

Everywhere it smelled of cigarettes

Location. Nice staff.

Stayed in July 2021

Open window served as an A/C but the trouble was that it opened right into windows of the neighbours so it makes it not really intimate, walls are thin

It was a very nice neighbourhood right in the Chueca but not on the busiest street so you don't feel overwhelmed The room was clean and nice Good price/quality ratio

Stayed in July 2021

Don't take a big suitcase :)

The hotel is located in a good location, everything is very close. You can relax and enjoy Madrid. The host is attentive and caring. Yes, there are stairs, but that's the charm of the old town.

Stayed in November 2023

The room is quite small but not too small. It's comfortable and full optional. You can watch netflix!!!

The position is the best. You can literally walk to any point of interest, we have never took any metro or bus. But if you want, the metro station is outside the door, and the principal street is also there, full of restaurant and shopping places.

Stayed in October 2023

the room was not clean, the bathroom was too small and not clean, 4-th floor without elevator could be challenging with a lot of luggage.

good location and privat bathroom

Stayed in September 2023

I was late with checkout 10 mins and the guy on reception started to through away my things and mentioned a racist comment. He said that all other guests have left the place on time because they are from Spin and I am not obviously from here. He was aggressive and rude.

It’s clean and good location.

Stayed in August 2023

Where to start...we were not able to contact anyone other than through email, we arrived early at the hotel and had to wait about 30 min to get the key to the air BnB, there is no lift as it is a very old building and the units are on the 4th floor however that is 71 steps up, rooms are very small, walls are thin and you can hear every conversation from other suites as well as the buildings beside, the shower did not drain and it took until the second day for some one to acknowledge this and fix it but it still drained poorly, you can't open the window as you smell the neighbours smoking, forgot to turn off the air conditioner and got an email warning if we did this again we would be charged an extra $25 euros, not a good place for anyone with mobility issues to stay

the location was great, easy to walk to the places we wanted to see

Stayed in June 2023