Silva, 6, Madrid City Center, 28013 Madrid, Spain
#139 of 442 hotels in Madrid
Guests' ChoiceBased on 443 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.3
Value for money
8.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Saskia
DenmarkLocation was great Rooftop bar was nice
Stayed in May 2024
Reviewed: May 12, 2024
Alhosani
United Arab EmiratesAll was good
Location and market and also welcoming
Stayed in April 2024
Reviewed: May 6, 2024
Thomas
United KingdomWould liked the pool open sooner in season.
Location and Rooftop bar
Stayed in April 2024
Reviewed: April 11, 2024
Barry
United KingdomRoom View
Location, spotless, staff
Stayed in April 2024
Reviewed: April 5, 2024
Matthew
United KingdomNice and clean and the staff were extremely friendly and helpful.
Stayed in April 2024
Reviewed: March 28, 2024
Joanne
United KingdomNoise, building works next door started before 8am and went on throughout the day, sounded like drilling on all sides of our room.
Clean well presented room. Had towels, bathrobes, shower gel, shampoo, conditioner, and body lotion. Tea & coffee facilities too. Very nice comfy bed & pillows. Location great, breakfasts really good, lots of choice, food to order, hot foods, breads, pastries, spreads, toast, cereals, meat & cheese, fresh fruits, yogurts and multiple dairy free milk choices.
Stayed in March 2024
Reviewed: March 24, 2024
Piotr
PolandMy room unfortunately had a window only to an innner courtyard so was pretty dark and a bit noisy when in the evening people were sitting down in tje courtyard. Room was quite noisy with noises from the other rooms, the corridor and water installations in the room. Price was a bit too high.
Convenient location in a side street close to Gran Via and Callao Square. Very friendly and helpful staff. Very comfy bed. Good breakfast. Small rooftop pool.
Stayed in March 2024
Reviewed: March 21, 2024
Marvin
GermanyHigh price due to peak season
Very central, very clean, nice staff
Stayed in March 2024
Reviewed: March 14, 2024
Randy
Costa RicaGym and pool
Stayed in March 2024
Reviewed: February 28, 2024
Kari
FinlandVery good location, friendly staff, great breakfast
Stayed in February 2024
Reviewed: February 18, 2024
Kyla
AustraliaNothing
The hotel’s location is perfect for exploring Madrid. Tucked in a side street off busy Gran Via. The hotel is well appointed and clean. The staff are amazing.
Stayed in February 2024
Reviewed: February 12, 2024
Sue
United KingdomTowels were changed everyday despite promoting an environmental policy! Rooftop bar lacked atmosphere and warmth. Although to be fair the weather was quite cold the weekend we stayed but they could still have done a lot more to make it welcoming especially when the main bar was closed due to a private event.
Spotlessly clean, great location, extensive breakfast selection. Staff were pleasant and helpful.
Stayed in February 2024
Reviewed: February 10, 2024
Charlotte
United KingdomClean rooms, and very central location
Stayed in February 2024
Reviewed: February 3, 2024
Valerie
United States of AmericaThe room was warm! It is “centralized” so they could not control it but it was a bit uncomfortable. Luckily my room had a window and was able to leave it ajar for some air
All the staff was amazing but Laura truly went above and beyond! She made my Hotel Indigo experience superb! She was so helpful, genuinely kind and so professional! I like IHG group but Hotel indigo is my favorite :)
Stayed in February 2024
Reviewed: January 13, 2024
Denis
United KingdomVery clean bedroom and bathroom. Large double bed was very comfortable. Blackout curtains covered entire window without gaps - bravo!
Stayed in January 2024
Reviewed: January 7, 2024
Mei
JapanLocation; easy access to city centre by walk.
Stayed in December 2023
Reviewed: December 13, 2023
Huong
VietnamGood location
Stayed in December 2023
Reviewed: December 12, 2023
Atte
Germanydespite checkin-time at 15, my room was not ready until around 18. This was annoying as I was not offered an explanation for the long delay nor an estimate on how long it would be. Compensation in some form (beyond one free drink at the bar) would've been a nice touch. Overall it was hard to find information regarding services and opening-hours (such as the rooftop) - the staff was quite busy (although friendly) and the info-screen on the tv in the room provided hardly any clarity on any of this.
Friendly reception, room was spacious and clean. The immediate area surrounding the hotel is busy, commercial and far from interesting. But nicer parts like malasaña and chueca are a short walk away. Good connections to the metro (several stations nearby).
Stayed in December 2023
Reviewed: December 9, 2023
Umar
HungaryDeposit keeping
Extra clean and amazing location,security.
Stayed in December 2023
Reviewed: December 9, 2023
Ka
United KingdomThe air conditioning is a bit weird as it would suddenly turn super cool or too warm.
The hotel is very clean, the cleanest one I have had ever stayed so far. I don't really find dust around. Staff are nice. Location is very convenient, shops and metro station just around the corner. We even had a great xichuan spicy meal close to the hotel. Good value.
Stayed in December 2023
Reviewed: December 8, 2023
Huong
VietnamThe reception staff doesn t show much to help
Location is great
Stayed in December 2023
Reviewed: December 5, 2023
Rafat
Saudi ArabiaStaff
Location and clean
Stayed in December 2023
Reviewed: November 27, 2023
Kerry
United KingdomRoom was a bit tight. Struggled to move around trip hazards along the, way. Just had to lie on the bed to relax.
Great location. Lovely staff. Great breakfast.
Stayed in November 2023
Reviewed: November 26, 2023
Alice
FranceThe pool was closed until summer and we didn’t get new robes for the bath
The staff, the room and the building were very clean
Stayed in November 2023
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