San Bernardo 11-13, 49300 Puebla de Sanabria, Spain
#2 of 8 hotels in Puebla de Sanabria
Guests' ChoiceBased on 31 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.3
Value for money
8.4
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: July 6, 2023
Trasa
IrelandI feel menus in English woukd be good 👍
Beautiful quaint village so peaceful!
Stayed in June 2023
Reviewed: August 14, 2022
Jan
United KingdomNo parking
Pretty village
Stayed in August 2022
Reviewed: August 4, 2022
Juan
United States of Americalocation
Stayed in August 2022
Reviewed: July 12, 2022
Jenny
SpainIt was really a fabulous stay. Comfy rooms, nice lobby and chill out area. Our only suggestion is the excessive decorations. Less is more 😊
Stayed in July 2022
Reviewed: May 14, 2022
John
AustraliaNever stayed in a 4 star hotel with so few staff. The lady in reception when we arrived Jennifer was fantastic!
Stayed in May 2022
Reviewed: March 23, 2022
Natalie
United KingdomThe room was quite dark, very little natural light. No tea/coffee making facilities
the lady at reception was excellent! Very friendly and helpful.
Stayed in March 2022
Reviewed: February 22, 2022
Christopher
United KingdomLate breakfast
beautifully redesigned and appointed. Very special
Stayed in February 2022
Reviewed: October 17, 2021
Andrew
United KingdomNothing
Everything
Stayed in October 2021
Reviewed: September 12, 2021
Jane
United KingdomThe additional charge to use the spa
Room, location and breakfast Very helpful and friendly staff
Stayed in September 2021
Reviewed: May 31, 2023
Ian
United KingdomAs we were outside of peak season the hotel was quiet with only one member of staff. Although initial helpful at reception the beds were not set up as twins which we had asked for although this was rectified. The spa was not working which was the reason why we chose this expensive hotel, although reluctantly apologetic there was no change to the price or other dispensation offered. Trying to get a drink took ages and the bar staff were not at all helpful or friendly. I am sure if you went here mid season it would be lovely but my expericnes for arranging a group booking of cyclists was very poor.
Good location and nicely presented hotel.
Stayed in May 2023
Reviewed: July 12, 2022
Maureen
United KingdomPortable air conditioning, only possible to use by opening the window to vent which defeated the purpose! One member of staff had to run reception, bar and many other duties simultaneously which cannot work
Location excellent and food very good quality with choice
Stayed in June 2022
Reviewed: July 11, 2022
Maureen
United KingdomLovely girl who basically ran everything and tried her best but it is just not possible to be a receptionist + bartender + waitress all at once. Having a portable air con unit in the room which only works with a hose stuck out of an open window does NOT count as advertising that the hotel has airconditioned bedrooms. Also strange that after going to room they then went to "make the beds" (that looked perfectly fine and pretty) which entailed them removing the decorative pillows/cushions and decorative bed spreads, shame as after the room seemed very dull and didnt have any extra pillows then.
There was one girl on reception who was lovely but basically had to run everything and she tried her best. Good friendly vibe and the food in the resturant was very good. Tip: set satnave for churchyard for parking
Stayed in June 2022
Reviewed: September 4, 2023
Anonymous
United States of AmericaAlthough may not have been possible in town, guaranteed parking nearby would help. Also, since breakfast not until 9h00, have coffee available in rooms or downstairs for guests who prefer coffee earlier in morning.
Well designed room making good use of space. Comfortable.
Stayed in September 2023
Reviewed: June 18, 2021
Anonymous
United KingdomFirstly you cannot check in between 4 pm to 8pm as the hotel is closed. Not sure if this is due to low number of visitors at the moment. Breakfast is only available from 10am. Far too late for most travellers.
Excellent location in the heart of the village. 10 free parking spaces nearby. Facade of hotel traditional village style but on entering the interiors are modern, colourful and quirky. Bedrooms very modern and comfortable. Had a really good nights sleep. Jennifer the receptionist gave us a lovely welcome and was around the hotel to help with any questions. A very bright, friendly young lady.
Stayed in June 2021
Reviewed: October 12, 2023
José
PortugalThere are no comments available for this review
Stayed in October 2023
Reviewed: August 30, 2023
Estefanía
SpainThere are no comments available for this review
Stayed in August 2023
Reviewed: August 23, 2023
Ofer
IsraelThere are no comments available for this review
Stayed in August 2023
Reviewed: August 1, 2023
Gary
United Arab EmiratesThere are no comments available for this review
Stayed in July 2023
Reviewed: June 16, 2023
Sonya
United KingdomThere are no comments available for this review
Stayed in June 2023
Reviewed: April 27, 2023
Mark
United KingdomThere are no comments available for this review
Stayed in April 2023
Reviewed: July 21, 2022
Claudia
PortugalThere are no comments available for this review
Stayed in July 2022
Reviewed: July 7, 2022
Alberto
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: May 16, 2022
Javier
GermanyThere are no comments available for this review
Stayed in April 2022
Reviewed: October 21, 2021
Juan
SpainThere are no comments available for this review
Stayed in October 2021
Showing 1 - 25
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