Avenida de las Américas, s/n, 38660 Playa de las Americas, Spain
#307 of 654 hotels in Playa de las Americas
Guests' ChoiceBased on 437 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
9.5
Facilities
8.0
Staff
9.1
Value for money
7.5
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 22, 2023
David
United Kingdomlittle or no sound proofing between rooms. you could hear every conversation next door. also patio doors no sound proofing heard everyone walking by
we stayed at the Cleopatra Palace as the Med Palace was being refurbished. staff were great. hotel was spotless.
Stayed in March 2023
Reviewed: January 14, 2023
Julian
United Kingdomnext to everything
Stayed in November 2022
Reviewed: January 10, 2023
Kristján
Icelandbedroom not good
svimming pool and gim
Stayed in January 2023
Reviewed: January 5, 2023
Monika
Slovakianone
location close to the beach and live shows in the hotel
Stayed in November 2022
Reviewed: January 5, 2023
Katerina
NetherlandsHotel need desperately renovation it's register as 5 Star Hotel but it's poorly 4 star lot of facility is really use and things in the room are old and broken
Very good location,nice big swimming pool
Stayed in December 2022
Reviewed: January 4, 2023
Magg
IcelandHotel and rooms outdated. Needs a lot of renovation. Breakfast average. very noisy inside but you can also sit outside in more quiet. Still liked the Hotel, would be great to come back when it has been thru renovation.
great staff. loved the pool area and location of hotel.
Stayed in November 2022
Reviewed: December 25, 2022
Gabriela
United Kingdomthe cleaning, could do a bit extra in cleaning the dust and floor.. also updating on the mattress and pillow, felt a bit uncomfortable..
the staffs and the activities they have for children.. A great location, near many restaurants and stores.. Amazing buffet food for breakfast and dinner.. also a great swimming pool for everyone, for children and adults.
Stayed in December 2022
Reviewed: December 23, 2022
Reza
DenmarkAlmost all of the equipments are outdated! our room roof was leaking water out of the air conditioner!
Location of the hotel and overall it’s facilities are very good.
Stayed in December 2022
Reviewed: December 21, 2022
Svein
NorwayThe staff in the pool-bar was quite unfriendly and arrogant compared to the service we experianced all other places in the hotel.
Stayed in December 2022
Reviewed: December 21, 2022
Lisa
Irelandbreakfast was always so busy unless you went down very early
huge pool and location was central to everything from shops bar’s restaurants and the beach
Stayed in November 2022
Reviewed: December 18, 2022
Kim
Spainrooms need updating cleanliness of rooms
location staff pool area bed comfy and clean bedding
Stayed in December 2022
Reviewed: December 16, 2022
Caroline
United Kingdomthe noise outside when the bottles were being collected.
the location was perfect
Stayed in December 2022
Reviewed: December 14, 2022
Jóhann
IcelandConstruction currently going on, the bed we had was not good and the air conditioning was not so good.
Facilities are very good, pool area is nice and the entertainment is great for kids.
Stayed in December 2022
Reviewed: December 13, 2022
Neil
United Kingdomrooms very dated and noise from the balconies after midnight
location,pool
Stayed in November 2022
Reviewed: December 13, 2022
David
United KingdomThe hotel needs to invest in new sunloungers round the pool. Buffet breakfast/hotplate was warm at best
Pretty much everything . I enjoy staying at the med palace
Stayed in December 2022
Reviewed: December 12, 2022
Ralf
EstoniaStreet noice. That was totaly bad. And we heard our rooms what was close to us.
Kids Club - WOW! That was awsome. Personl was 10 out of 10!
Stayed in December 2022
Reviewed: December 12, 2022
Dovaras
United Kingdomroom, was very old style and more like a 2 star
nice reception
Stayed in December 2022
Reviewed: December 11, 2022
Samuel
United KingdomN/A
Close to all shops
Stayed in December 2022
Reviewed: December 9, 2022
David
United Kingdomvery polite very helpful
Stayed in December 2022
Reviewed: December 7, 2022
Rakel
Icelandthe shower leaks and and there wasn’t any toilet brush in the bathroom. When we arrived there was a towel around the toilet and some meat crumbs in the bathroom but we got a new room and it was nicer. also there was only 2 ports in the bedroom to charge your phone. the bed wasn’t really comfortable but is was ok
great location and wonderful staff, great pool and the bar had a game set, like a pool table and a basketball game
Stayed in December 2022
Reviewed: December 6, 2022
Neil
United KingdomI was very annoyed I paid for an upgrade got a sea veiw room, only to find every night there was bands playing every night below my room. Me or my partner couldn’t sleep until bands was finished. This was not explained when we up graded this spoiled or holiday as we couldn’t sleep until early hours every night due to noise from the bands
Yes good but after a week ended up going to differ places for breakfast
Stayed in November 2022
Reviewed: December 6, 2022
Moore
United Kingdombreakfast queue
situation location
Stayed in December 2022
Reviewed: December 5, 2022
Liam
United Kingdomlocation
It was right on the beach and close to the shopping centres. great location. Rooms were good standard, the hotel was clean. food was the only down fall, maybe 6/10 that’s all I can pick fault with.
Stayed in November 2022
Reviewed: December 3, 2022
James
IrelandNothing
Super place . A breakfast to die for
Stayed in December 2022
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