Núñez de Balboa, 112, Salamanca, 28006 Madrid, Spain
#195 of 440 hotels in Madrid
Guests' ChoiceBased on 383 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
8.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Irene
ItalyExcellent location, clean and comfortable rooms, good breakfast
Stayed in May 2024
Reviewed: May 17, 2024
Donald
CanadaNo place to store my eBike overnight.
Quiet street, excellent restaurant on site, comfortable bed, spacious room, well-functioning shower
Stayed in May 2024
Reviewed: May 13, 2024
Pablo
United States of AmericaWe find the tub shower uncomfortable. it’s better to have a walk in shower. Also, figuring out the shower water temperature was difficult
Location and the receptionists who were friendly and very helpful!!!
Stayed in May 2024
Reviewed: May 3, 2024
Jon
United States of AmericaAwesome room with comfy bed! Everything in the room was in mint condition. Would stay there again.
Stayed in April 2024
Reviewed: April 11, 2024
Alki
United KingdomCan't think of something
You have everything you need. The bed is comfy and the location suits me for my work but also very easy to go for a run in the Retiro and shopping in the main streets. It feels well located but also quiet.
Stayed in February 2024
Reviewed: April 5, 2024
Jana
SlovakiaThere was no cattle, tea or coffee in the room, neither basic facial cleaning or ear buds, hotel sleepers that we usually have in a 3* hotels.
Property is ok and the breakfast was nice good selection of food and drinks
Stayed in April 2024
Reviewed: March 13, 2024
Augusto
United Kingdomthere's an issue with google maps - it is named twice at completely different locations.
nice staff, easy check in-out, super nice room.
Stayed in February 2024
Reviewed: March 11, 2024
Manuel
Portugalat check in I requested late check out which was granted without conditions having been indicated. Reconfirmed late check out day before and was told then that there was an additional amount to be paid. After I explained what happened, this request for an additional amount was dropped. The mess should have been avoided at check in. It would be great if rooms had coffee/tea machine
Location excellent. Rooms quite big.
Stayed in February 2024
Reviewed: March 4, 2024
Ruth
IrelandI had asked for a flexible check-out time but they were unable to accommodate this without a fee of 16 euro per extra hour which I thought was too much.
the rooms were very clean and comfortable! The location was perfect for what we were looking for. It is a little outside the hustle and bustle of the main centre but also had many amenities within walking distance!
Stayed in March 2024
Reviewed: February 19, 2024
Will
United KingdomClean, tidy and everything we wanted in the property. Breakfast was awesome
Stayed in February 2024
Reviewed: February 15, 2024
Manuel
SpainHeater!! Room to hot but that’s a standard in Madrid
Stayed in February 2024
Reviewed: January 3, 2024
Lara
JordanFriendly staff
I upgraded to a superior room. Was very nice, comfortable and spacious.
Stayed in December 2023
Reviewed: December 29, 2023
Donald
United KingdomRoom was close to the lift, so a bit of noise from it. The restaurant is excellent but open to the public at lunchtime and in the evening, so very busy. The coffee machine made ten types of coffee but not ordinary decaf americano.
The hotel is in a very nice part of Madrid. It is not on a main road so is relatively quiet. Three blocks away from the nearest Metro station. Good places to eat fairly close by.
Stayed in December 2023
Reviewed: December 17, 2023
Arwa
United Arab EmiratesSome of the staff at reception was not very friendly. Unwilling to match the better prices of Booking.com when asked to extend the stay.
The property is in an excellent location. It is clean, and the rooms are modern.
Stayed in December 2023
Reviewed: December 4, 2023
Matt
United KingdomNot much of a bar area for residents as it is used as a busy restaurant
Room well appointed, bed very comfortable, large bathroom, location great for being close enough to the centre of Madrid, friendly staff
Stayed in December 2023
Reviewed: November 27, 2023
Sergi
JapanRoom fully renewed. Big. Natural light. Great bathroom. Very comfortable bed. Quiet neighborhood, so no noise at night. Very good breakfast
Stayed in November 2023
Reviewed: November 20, 2023
Saif
United Arab EmiratesNothing
Location was great, staff and room overall
Stayed in November 2023
Reviewed: November 15, 2023
Morales
VenezuelaLocation
Stayed in October 2023
Reviewed: November 9, 2023
Zoe
United KingdomNothing major to criticise
Ideal forr my business trip. The room had a large work area. I was given an intern room which was quiet but which also had natural light. The room was clean and modern with everything I expect such as power outlets near the bed, reading lamps, good quality toiletries . Breakfast buffet excellent quality. Near to good restaurants and accessible by Metro and bus. Staff very helpful and considerate
Stayed in November 2023
Reviewed: November 7, 2023
Thamara
BrazilThe receptionist when I first arrive was a bit hesitant, but she helped me at the end to complete the checkin.
The hotel was very clean, the bed was great. Breakfast is good, but could been improved. Location is on a side road, but all connected, easy to walk around.
Stayed in November 2023
Reviewed: November 6, 2023
Moyra
VenezuelaThe breakfast was fine
Stayed in November 2023
Reviewed: November 6, 2023
Diego
EcuadorNorhing
Location and súper clean
Stayed in October 2023
Reviewed: October 29, 2023
Peter
United KingdomThe room was too hot. There is no simple explanation of how the acworks- if it does. There needs to be. Also there was a bottle of water but with a cap that required a bottle opener - no message to say how to open and where to find the opener. Attention to detail. Think like a customer. The heat in the room needs to be addressed.
All staff very friendly and helpful.
Stayed in October 2023
Reviewed: October 23, 2023
Yaman
United KingdomWe chose a location in Salamanca with easy access to popular streets for shopping and restaurants. The location was ideal for us. We were able to walk and travel around Madrid on foot. The room was fine and the staff @NH Balboa were friendly and helpful and also professional. We chose to breakfast in different locations in Madrid but would recommend Saona restaurant in the hotel which we had lunch.
Stayed in October 2023
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