The location and beach!

Stayed in May 2024

Not applicable to hotel but, I wish there were more Ubers from the old city at night to the hotel

Amazing views and customer service!!

Stayed in May 2024

I had a corner room with a beautiful sea view. All restaurants were with a view on the water, excellent service and the food was tasty. Had a massage, body and facial, highly recommend, staff were amazing. Also recommend to use their jacuzzi with different jets and a nice view. Hungarian concierge was exceptionally nice, her recommendations and arrangements for the sightseeing tours were fantastic. From now on, I am definitely going to stay there whenever I am in Mallorca.

Stayed in May 2024

The area is not the best, restaurants local to the hotel were not what we expected. Much better to go into Palma and eat there.

Our room had the most fantastic view, the rooms were very comfortable and clean. Plenty of space for all the guests. The staff were very helpful.

Stayed in May 2024

Breakfast options - If more options regarding breakfast was included, it would have been better - not saying it was bad as I thoroughly enjoyed it but if you had rotating options on each day that would have made it better. If I was staying in for more than 2/3 nights I wouldn't have enjoyed having the same breakfast every day with no change.

Room- We booked a premium triple room with Sea view for 3 people (friends). The room was great, 3 single beds (2 main ones & extra bed added to the room). The room was clean, and well organised, smart TV, a great bathroom and the best of it is the Balcony with the sea view which was incredible. Also the rooms are soundsproof so rarely heard any of our neighbours unless they are sat in the balconies. Breakfast - Good continental breakfast with options to order eggs. It was fresh, well prepared and service was great. Large selections of fresh juices which was brilliant plus alcoholic options like prosecco, wine or Champagne are available. Desserts were available as well which was a good addition. Only remark would have been around having more options for breakfast i.e. more cheese, or slice options Amenities - Direct access to the beach, which was handy, clean and enjoyed it there. Bit busy as its not jus exclusive to the hotel also you have to have tickets to have sun lounges. Pool looked good and with sunbeds looking over the sea - didn't use the outdoor pool but looks great. Spa was handy and enjoyed the use of it. you have to book in advance as it can hold maximum 6 people which wasn't convenient at times when it was booked up or having to share with others as its a small place with has a pool, sauna, steam. Sauna can hold max 3 people at a time, steam can hold 6 and so is the pool. The most we enjoyed was the terrace where you can sit and enjoy a drink with service from the lobby cafe. amazing sea view where you can chill and enjoy some sun while overlooking the beaches, island edges and other places along the coast. Staff - extremely friendly and helpful, you get greeted with a drink of your choice, wine, champagne, water or juice while you are checking in. Luggage gets handled and taken to the room or to storage if you arrive before the check-in time. Great ideas mostly recommended by staff for excursions and places to eat/visit.

Stayed in May 2024

Occasionally individual staff members were curt and dismissive. Hot breakfast options very limited. Housekeeping presence a bit intrusive. Air conditioning was not accurate. No streaming options on TV - not expected in 5 star hotel.

Location superb. Staff warm and professional. Ambience exceptional. Selection of areas to spend time nicely spread out. Walter and team who recommended activities could not have been more helpful.

Stayed in May 2024

Location and staff

Stayed in April 2024

They allowed smoking on the premises in the outside patio/eating area and balcony of the rooms which made it horrible for me to enjoy these otherwise lovely areas. There should be NO smoking allowed on the property.

Gorgeous view. I didn't even want to leave the property! Comfortable , lovely rooms.

Stayed in April 2024

Nothing, any faults were dealt with quickly and professionally by staff.

Location couldn't be better, near Palma, right on the beach. Lots to do locally and close to a huge amount of shops. The staff at the hotel made all the difference, they were fantastic and made us feel at home

Stayed in April 2024

Breakfast was nice, not a huge selection especially as a vegetarian/vegan. The pool wasn’t heated which made it ok. As well the bar wasn’t open. Due to the time of year the restaurant wasn’t open which was disappointing, but I probably could have found that out before so that’s on me. Thought it a bit silly you have to ask reception for towels and there was no beach/pool tote bag in the room. Room was nice and clean; overall a good stay.

Stayed in March 2024

Twin rooms were too small, not what I expected comparing to picture on booking

Location, staff was very friendly and helpful. Rooms are nicely decorated and clean

Stayed in March 2024

Beautiful view, excellent staff, clean, lovely hotel.

Stayed in March 2024

Very good reception staff , nice breakfast

Stayed in December 2023

Having to book spa ,bar area disappoiting choice off uk tv terrible

Breakfast ,location

Stayed in January 2024

Food, breakfast was just about ordinary

Location, staff, cleanliness

Stayed in January 2024

Nothing

Everything was perfect

Stayed in December 2023

the hotel location is ideal if you want to be slightly outside Palma but reachable by bus/taxi. Perfect little beach right at the steps of the hotel. The staff were excellent, so friendly and helpful. Lovely food, lovely drinks. beautiful views. 10/10.

Stayed in December 2023

Towards the end of the stay there was some noisy construction going on. However, this is pretty common in Mallorca during the low season.

Very nice and clean property. Polite staff. I was provided a free room upgrade which was a nice touch.

Stayed in December 2023

Nothing

Everything!

Stayed in November 2023

everything was fine, there was nothing I didn't like

I came to celebrate my birthday, the hotel really surprised me. in the evening, after returning from the trip, he sent a greeting with a sampan and a birthday cake to the room, it really surprised me.

Stayed in November 2023

Spa circuit was only partially working. We were very disappointed especially since this was the off season and not the best beach weather. The food was also disappointing. We thought we would eat at the hotel mostly but because we didn’t like the food we were forced to go find other places for breakfast, lunch and dinner.

Loved our sea view rooms

Stayed in November 2023

Room with terrace overlooking the Mediterranean! Food was excellent. Staff were exceptional.

Stayed in October 2023

Small things that perhaps could have been a bit better; my shower stopped working after a few minutes, and would only give a bit of water if it was cold. The balconies are higher up and thus closer to the road, so sometimes you can hear traffic, but it's not terribly loud. Not a negative, but of note, about a 10-15 minute drive into the city center of Palma. I preferred to stay at the beach, and pop into the city when I wanted, and taxi drives were very reasonable.

I would absolutely come back here for the location alone. The hotel sits on an absolutely stunning beach. It is definitely worth it to get a room with a balcony, I loved looking out at the ocean whenever I was in my room. All of the staff were lovely.

Stayed in September 2023

Not enough drinking water in the room, hair dryer wasn’t working properly

Location, interior, staff, terrace

Stayed in September 2023