The hotel is mainly for retired people Think we met one other couple in their 30's It would be great for families also looking for a very calm holiday The pool is absolutely freezing No where does it advertise that the hotel is a smoke free hotel, only when you arrive at check in, when there's no other choice they tell you this and I do not mean smoking in a room (which I would never do) there's no smoking in the balcony or anywhere on the premises,there is a smoking area at the entrance of the hotel. The pillows are very hard Only one spare socket in the room and not even a socket just a space in an extension lead and it already had 4 things connected to it

Nice spacious hotel Very well maintained and lots of nature around,you can even see parrots in the trees 🌴 Rooms were clean Decent breakfast (we were always out and about for dinner and lunch ,so only had breakfast at the hotel). Great deals for drinks at the pool (ask when checking in , can purchase it as a package) Good towels

Stayed in March 2024

A bit too far from city centre and sea front. Also kids area no available.

Very nice gardens, the room was very big and clean, big bed and comfortable, nice breakfast and friendly staff.

Stayed in April 2024

We like Very much the place.. its so refreshing and clean… the breakfast was also good and the staff are very warming in welcoming their guests..

Stayed in March 2024

I would have preferred a room with a balcony. There was a smell of drains outside our room; the hotel is old, but the drains need repairing.

The food was good and the hotel was very well run

Stayed in February 2024

I'm allergic to buffet meals 😅.

Just a beautiful setting from every direction. Hotel grounds were superb.

Stayed in January 2024

Our room was really very worn out. Doors to the balcony and bathroom were squeaking like crazy. The toilet , when flushed , made such a loud sound , that when used at night it definitely had to wake up neighboors - enormous sound . Room is very plain as for a 4stars hotel . Just all white walls and that’s it . Would be nice to make it more cozy with pictures or mirrors or any other details . No tea and coffee making facilities . I guess it is a must in a 4 star hotel … But we liked the garden , views and food so much , that this old room didn’t bother much .

The whole area looks like a botanical garden. Really well maintained plants everywhere. It has a feeling of living in a neighborhood of cottages, cause buildings are not tall and there are many separate buildings. Big balcony in the room. The view from the pool , cause You can see Teide. Pool really nice and plenty of sunbeds. Beautiful area where evening entertainments take place. Neighborhood where this hotel is located is really nice , many beautiful buildings near by and You can reach city centre and central Beach by walk in 20-30min . Very good breakfast . We were changing hotels during our vacation, we had 5 different hotels and the food was best here . Many vegetables , fruits , very tasty pancakes . There were options which were changing every day . Keep in mind, that night program lasts till 23. It is very noisy . So ask for a room more far away from the bar where it takes place if You want to sleep earlier .

Stayed in January 2024

The resort seems to be in need of some refurbishment. The old wing offers spacious rooms with mixed furniture and some old fittings and rusty windows .

The room was very spacious.

Stayed in November 2023

Picked a room by the looks.. got there the room was nowhere close to what i was supposed to get was super outdated compared to pictures Older folks "reserve" the sunbeds first thing the morning The armband system does not work at all there 90% of the people without them use the machines by the food area and pool area.

Did like the general area.. closed off and private with alot of trees/plants. The pool was decent sized,the food was good.

Stayed in November 2023

Late check out is paid, even if only for 2 hours more. Not allowed to use the pool after the check out. I am local and, never had this problem before with other hotels! Was very surprised 😞

The bar at night with some live music are very nice. Had a Blast. The room is very silent and the bed very comfy! Staff extremely nice :)

Stayed in July 2023

Dilapidated darts, pool table and table tennis. Very bad internet, no internet in the room.

Stayed in July 2023

Beds,

Breakfast was very good, location is ok, bit far from city center, walking is hard because of it's on hill.

Stayed in January 2023

Its okey, simple room, but everything fine, nice i Can smoke Cigar 🤙

Stayed in August 2022

Not tasty drinks (coffee, juice, etc) for the breakfast. The wi-fi worked good, but not on the whole territory of the room, that was a little bit strange.

We stayed one night at the hotel and had breakfast and dinner. The dinner in the evening was perfect, a big range of food: fresh vegetables and fruits, salads, different types of fish and meat, pasta, a lot of very tasty sauces, desserts. The waiters are polite and work very organised. We payed 4,5EUR per person at the reception and could take unlimited number of the drinks (wine (white, red, rose), bier, Fanta, sprite, etc). It is really a very nice option. The breakfast was also good, but the dinner made a better impression on us. It seemed to us that for the breakfast the range of food was smaller. Our room was next to the swimming pool, it was very convenient to go and to swim there. The swimming pool is big enough and deep (it can be important for the people whose height is 2m). Despite the fact that our room was next to the pool and the bar, at night after 22:30-23:00 everything was quiet and we slept very well. The size of the room really impressed us, there were also a lot of wardrobes, what is very nice for people who come for a longer stay. In the evening there was a nice performance next to the swimming pool: a group of dancers danced flamenco. The territory of the hotel is beautiful, there are a lot trees (also, mango and banana trees) and flowers.

Stayed in August 2022

It suited us very well and met all our expectations. Nothing to change

The buffet style breakfast (included in the price) was vast. Good quality food, great variety and well presented. The room was comfortable, big, balcony with furniture and a large bathroom with bath.

Stayed in February 2022

Could you please place a ramp to the street please

The ramp for the street was horrible there was none to the street

Stayed in January 2022

Resonable

Stayed in October 2021

The staff is so nice and the food was excellent!

Stayed in July 2021

Very nice and kind personel, very nice garden with a pool. Amazing mornings with bird singing. A lot of varieties of breakfast.

Stayed in April 2024

This hotel is given 4 stars but deserves no more than 2. The room we got was terrible. So outdated, uninviting, basic and full of things which did not work including the door which didn't close. The room looked more like a cheep hostel than a hotel room in a hotel with 4 stars. Everything looked cheep and outdated. We were there for 2 nights only because the hotel we wanted to stay during our week holiday had only 5 nights available. It was a hotel next door - also 4 stars. The difference between the two hotels was HUGE! We were in shock. The reception/launch/bar area was as basic as the room we got. All looked so cheep and plasticy and very uninviting. White plastic chairs white plastic tables, white floor, white bar, I was dizzy looking at this white.

The pool area

Stayed in February 2024

Rooms are not like in pictures. Poor cleanliness and bad smell in rooms.

Breakfast

Stayed in February 2024

Breakfast wasn’t very good and very full. You have to go there like 07 am, if you want to eat peacefully. I slept two nights without AC. It started to work eventually when I contacted booking.com personal customer service. I saw a mouse, front of my room in a fourth floor.

The room was clean.

Stayed in February 2024

When we arrived for checkin, there was a huge line and just one person on the reception. We had to wait so long to get to our rooms. The lady on the reception was nice, however, she underlined several times out loud that we booked a room without a balcony or terrace, which was quite annoying. The room was big but dark and not cosy. All the equipment was old and worn. There were beds with lamps right above your head, and I hit the lamp several times during nights and woke up because of it. There was no kettle or fridge in the room. The hair dryer was old and ineffective. The ventilation system in the room did not exist, I couldn't dry my clothes for a couple of days. There were old and ugly blankets instead of duvets, I got cold at night and had to ask for more blankets.

The hotel is located in a nice area in beautiful natural scenery. There was a friendly cat and well maintained garden with amazing plants. The breakfast was really good, with chefs serving personalised omlettes. Friendly and helpful staff, relaxing atmosphere.

Stayed in January 2024

No plugs next to our beds, the hotel looked old and worn down. The food wasn’t the nicest, there was grass next to the pool which was odd and it was patchy. There was no entertainment for tourists and if they did it was over by 8pm and the music was terrible. The the staff always seemed busy and couldn’t talk to us to help us. I complained about the plugs and they brought up a massive extention lead, the pictures of our rooms looked nothing like it in real life, we was extremely underwhelmed. It was a 30 minute walk up massive hills back to hotel coming back from main strip of restraunts. Was so out the way.

The beds was comfy and it was clean

Stayed in January 2024

Rooms a bit old fashion, no smoking on your own teracce

Location

Stayed in January 2024