Hermano Apolinar 8, 38300 La Orotava, Spain
#2 of 6 hotels in La Orotava
Guests' ChoiceBased on 146 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
9.4
Value for money
8.6
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 25, 2024
Tess
United KingdomOur room was beautifully-appointed, spacious, with a sunny terrace and a nice clean bathroom. We loved the inner courtyard of the hotel where we had dinner when we arrived and breakfast the next morning. The dinner was exceptionally good.
Stayed in March 2024
Reviewed: May 11, 2024
Brentano
SpainAll good, nothing to dislike
Beautiful building, great staff, lovetly dining room
Stayed in May 2024
Reviewed: May 3, 2024
Bear-luca
ItalySome ants in my room.
Welcoming staff: they filled my water bottles and they kept my bicycle safe indoor. Good breakfast.
Stayed in May 2024
Reviewed: April 28, 2024
Natalya
United States of AmericaIt’s located on very quiet street and close to a center! Room 301 is very romantic has a direct exit to a roof terrace with a beautiful view!
Stayed in April 2024
Reviewed: April 24, 2024
Gaynor
United KingdomNothing, everything was great.
Lovely old property with a great roof terrace. Room was as images & spotlessly clean with very comfortable beds & pillows. Service was great, access with code was easy, location in centre. Evening meal in restaurant was amazing, like fine dining at great value & breakfast was good too. I was highly recommend this hotel & restaurant as everything was spot on & at such a good price.
Stayed in April 2024
Reviewed: March 25, 2024
Joanne
United KingdomBathroom could do with an update. The mini fridge in the room didn't work (not a big deal).
We booked a suite so had a huge room leading to a balcony plus bedroom which was also a good size. Beautiful old building. Lovely scrambled eggs and great coffee for breakfast. Location was excellent.
Stayed in March 2024
Reviewed: March 10, 2024
Annieslandjohn
United KingdomNothing, it was all excellent
Comfortable, traditional building with period features, bang in the centre of the old town.
Stayed in February 2024
Reviewed: February 29, 2024
Barbara
AustraliaParking was difficult when we first arrived
Location , cleanliness, staff. Size of room
Stayed in February 2024
Reviewed: February 20, 2024
Canizales
ItalyBreakfast was excellent, staff kind at a 100%. Jose Manuel really treated as family. Room 102 was not that comfortable, need to change the old windows because the traffic noise gets into the room. Room 105 was great, I loved it.
Stayed in February 2024
Reviewed: February 12, 2024
Russell
United KingdomParking close was difficult
Beautiful property
Stayed in February 2024
Reviewed: February 5, 2024
Gary
United KingdomThe wifi was poor.
The location was fantastic for exploring the historic centre on foot and we were lucky enough to be able to park right outside throughout our 3 night stay. Our room was very spacious and quiet and we had our own roof terrace which was great. The staff were very friendly and helpful (they recommended the Parada Bar/Restaurant for dinner which was great in terms of location, food, service and value). The breakfast was excellent and the hotel's roof terrace provided fantastic views from the sea to the volcano.
Stayed in February 2024
Reviewed: January 5, 2024
Florian
GermanyGreat, very friendly service! Good advice regarding restaurants! We got the rooftop room with a perfect 360 view of the city and valley of orotava as well as the Teide! Great stay, in the middle of town!
Stayed in January 2024
Reviewed: December 29, 2023
Norberto
Panamaexcelente atencion
Stayed in December 2023
Reviewed: December 27, 2023
Raido
EstoniaHard to find anything, maybe parking, which is 5min walk from hotel, but otherwise very good.
Service was excellent, breakfast was really very good, i would recommend to order scrambled eggs from the kitchen, best I have ever had :)
Stayed in December 2023
Reviewed: December 21, 2023
Sisy
United States of AmericaWe loved everything and every one we met at the hotel.
Amazing place! Asked for an extra night since we felt so comfortable and welcomed. Super friendly and helpful staff. Great breakfast and dinner. Will definitely be back. Highly recommend.
Stayed in December 2023
Reviewed: December 16, 2023
Lucy
United KingdomVery beautiful traditional building full of character
Stayed in December 2023
Reviewed: December 7, 2023
James
United States of America- distance from bus stop UP HILL (take a taxi)
While check-in was, for the most part, ‘remote’, the sweet maid saw that we were able to get in to our room upon (early) arrival. rooms were SPACIOUS and well appointed You can’t GET any closer to the heart of the old town for this price
Stayed in December 2023
Reviewed: December 6, 2023
Katarzyna
PolandLocation, roof tarras, Nice building and very friendly personel
Stayed in December 2023
Reviewed: December 6, 2023
Ekam
United KingdomThere were mosquitos and rooms quite dated. Carpets needed replacing.
This is a historical gem and the property is centrally located to view the beautiful area around La Orotava. Jules the manager is very helpful and has a smile while he works and also serves the breakfast which was excellent. Tried to eat in the restaurant in the evening, different staff who failed to serve us after 15 minutes of being seated, left before I starved as the area is very hilly when you explore and was famished.
Stayed in December 2023
Reviewed: December 5, 2023
Bruce
United KingdomAt the price point nothing.
Historic building at heart of La Orotava which should be a must on a tour of Tenerife. We had a suite which for the price was a pleasant surprise, high ceilings, great big doors and a traditional balcony over the main entrance. Rooms are all placed around the central courtyard which also serves as the restaurant/breakfast room. Take the trouble to climb the stairs to the roof terrace for sun loungers, view of La Orotava, Porto Cruz and the sea beyond, Teide , the sunset. The manager was delightful and helpful. Breakfast was very good. Car parking at entrance -- but we were lucky as there are only three spaces.
Stayed in November 2023
Reviewed: November 21, 2023
Jane
United KingdomWe arrived late afternoon and it was a shame that we couldn’t get a drink in the hotel as the restaurant didn’t open until 7.30! Breakfast was disorganised with only one staff member overseeing everything and then another appeared later.
We had a warm welcome from a staff member although he struggled with his English as we did with our Spanish.
Stayed in November 2023
Reviewed: November 19, 2023
Jane
United KingdomThe lovely, friendly staff worked incredibly hard to look after all the guests. A warm welcome and great local information provided. A beautiful hotel with so much history and character. Superb breakfast. Wonderful location a short walk from the centre but very quiet. Roof terrace to watch sunsets and stars. Rooms with character and everything you need.
Stayed in November 2023
Reviewed: November 10, 2023
Liisa
EstoniaThe room we stayed had only one small window so not much daylight coming in.
It’s located at the old town, in a beautiful district. The place itself is very nice and has a in-house restaurant. The staff was very helpful.
Stayed in November 2023
Reviewed: October 31, 2023
Katinka
HungaryVery pleasant, wonderful building with a great breakfast. In addition, the receptionist, who was also the breakfast staff, was extremely kind and helpful. Although we only spent 1 night there, we would go back anytime. Thank you very much!
Stayed in October 2023
Naumburg, Germany
Bologna, Italy
Deutschlandsberg, Austria
Alanya, Turkey
Bethesda, USA
Saint-Rémy-de-Chargnat, France
Dunmore, USA
Zakopane, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content