Noelia Afonso Cabrera, 6, 38660 Playa de las Americas, Spain
#119 of 653 hotels in Playa de las Americas
Guests' ChoiceBased on 706 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2024
Jake
IrelandYes
Yes
Stayed in May 2024
Reviewed: May 14, 2024
Siouxsie
United KingdomBuilding work that limited lift access…
Very very clean!
Stayed in May 2024
Reviewed: May 5, 2024
Laurie
United KingdomNothing - seriously!! The hotel staff are pleasant and attentive, the hotel is very well appointed. We were given complimentary cava when they discovered it was a belated honeymoon. The spa was excellent and so were the meals. The one thing i could say was the bed could have been a wee bit comfier but really that's all.
Everything went well. The holiday was a bleated honeymoon due to covid and work restraints. The hotel was amazing all the staff were friendly and very helpful. The staff at Club De Mar were excellent. The food was great and the entertainment was really well above the mark. We chose half board which gave us the right degree of flexibility during our holiday but we saw other travellers who had chosen the full board who were happy just to lie around the pool and relax.
Stayed in May 2024
Reviewed: April 27, 2024
Thora
IcelandNothing
Loved staying
Stayed in March 2024
Reviewed: April 20, 2024
Norma
IrelandNothing to be honest
Location , friendly staff , very clean and food was fabulous
Stayed in April 2024
Reviewed: April 9, 2024
Margaret
United KingdomNo dislikes
We have stayed here many times, very comfortable,
Stayed in January 2024
Reviewed: April 1, 2024
Martin
United KingdomWe have stayed here a few times now & I found the hotel a little dusty & dirty on this occasion, the carpet in the hallway leading to our room was stained & worn. Also, there was a hen party staying across the hallway from our room, they were very drunken & disorderly.
The food, the pool, the friendly staff.
Stayed in March 2024
Reviewed: April 1, 2024
Fiona
United KingdomSun beds an issue !!! Guests towels on beds so early in the morning and reserving them. Upon not returning to them for hours after that.need something put in place.unfair on other guests wanting a sunbed.
The Hotel was beautiful clean and location super.staff friendly and helpfu.
Stayed in April 2024
Reviewed: March 30, 2024
Irina
RomaniaEverything was perfect after they changed the room on our request. The one that we were given on arrival was not a 4 stars room. But this inconvenient was solved very quickly by the manager.
Stayed in March 2024
Reviewed: March 21, 2024
Ann
IrelandThe only thing that up set me was i didn't get the room that was showing on booking .com i had to up grayed and pay more money for the room i thought i was getting
The hotel was very clean and staff were lovely food was beautiful ❤
Stayed in March 2024
Reviewed: March 19, 2024
Alan
United KingdomNothing
Great setting and had all we needed
Stayed in March 2024
Reviewed: March 12, 2024
Kulbir
United KingdomThe rooms we stayed in were maybe a little bit dated for the cost. Looks like a refurb maybe needed. I’m not sure if that’s because we were in the older part of the building so perhaps other rooms would be more modern. Although lots of sun beds, the ones directly around the pool would get ‘reserved’ by the early risers who would then leave towels on them and go out all day which seemed unfair.
We had an extra long weekend as four friends here in Jan 2024. The facilities in the main part of the hotel were good, clean and there were plenty of sun beds. The reception and lobby areas were colourful and modern. The pools were very clean and as it was a half board option, there was a huge choice of food at both breakfast and dinner. An enjoyable stay. The Casa Del Mar rooftop bar was extra nice for sunset.
Stayed in January 2024
Reviewed: March 9, 2024
Subrown_86
United KingdomBuffet is a bit crowded and not much variety. Sad a hotel like that doesn't have a nice selection of fruits for breakfast 😕 most canned fruits and the fresh ones looking woeful
Well since your check in they make you feel very comfortable and welcoming. Vicktoria is the most amazing receptionist I ever meet, daily entertainment with a amazing variety is created and a very good communication with guests to interact on them, Anton does a very good work in that hotel to keep the guests on move. And at Santa Rosa restaurant Mustapha make you feel home as a such great introduction at the space and the menu, one of the most amazing restaurants with high quality food I been. Thanks Tigotan team. The exclusive are on 6th floor is amazing a nudist zone and the private pool are the spots of that hotel
Stayed in March 2024
Reviewed: February 29, 2024
Jaime
United KingdomThe room needs a small fridge to keep cold water in for at night .
Everything was perfect .
Stayed in February 2024
Reviewed: February 16, 2024
Michelle
United KingdomRoom a bit tired , no kettle
Fab location
Stayed in February 2024
Reviewed: February 7, 2024
Alistair
United KingdomBit overpriced
Great location
Stayed in January 2024
Reviewed: February 3, 2024
Darren
United KingdomIf I was being picky it would be the temperature of the big pool was cold. But that’s all
Everything was great. We had a really nice time
Stayed in February 2024
Reviewed: February 2, 2024
Laura
United KingdomThat we were allocated a much lower standard room than had been advertised on Booking.com and needed to pay a 60 euro subsidy for a room of a suitable standard.
The hotel pool, bars and renovated rooms.
Stayed in January 2024
Reviewed: January 31, 2024
Mandy
JerseyFantastic hotel Staff were brilliant The hotel was spotless The executive lounge was well worth the extra!
Stayed in January 2024
Reviewed: January 30, 2024
Kirsty
United KingdomRooftop bar service very slow
Rooftop terrace and pool
Stayed in January 2024
Reviewed: January 27, 2024
Caroline
IrelandNothing I didn’t like really apart from not having a double bed
Buffet breakfast, entertainment & rooftop terrace
Stayed in January 2024
Reviewed: January 23, 2024
John
United KingdomThe non compliance of the towel on bed rules looking out from the balcony at 7.30 and beds are already taken and no one on them for over 2 hrs 😑 Also I found a lot of the evening meals in the buffet restaurant leaving a lot to be desired
The atmosphere 👌 generated by the staff for all clients 👌 and the fact it is adult s only helps. The exclusive lounge is a great concept
Stayed in January 2024
Reviewed: January 23, 2024
Maria
United KingdomIf I had to say anything it would just be to say that there’s the usual hunt for sunbeds in the morning but it definitely wouldn’t stop me returning to the hotel
The property is located perfectly in walking distance to everything! The lovely and clean and modern and the staff are friendly and welcoming Our room was beautiful
Stayed in January 2024
Reviewed: January 14, 2024
Mike
IrelandGreat New Year’s Eve celebration.
Stayed in January 2024
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