Missing door in the shower

Stayed in May 2024

the bed was too soft

Breakfast was nice. I also like that you have a gym.

Stayed in April 2024

Excellent!

Stayed in December 2023

There was restaurant room service available but it wasn't clearly told in any of the room pamphlets. Had to go and ask straight from the restaurant. (The delivery was quick and nice, though.)

I liked the overall atmosphere of the hotel. Very cozy yet busy with business travelers. The parking building is just across the street so there's a convenient access to your car. I found the room to be comfortable - pretty much standard quality in Finland. I slept well, so extra plus points for that. Breakfast had a variety on offer.

Stayed in November 2023

Good location. Good service

Stayed in August 2023

The Sauna time is separated into women and men. But a man came into the Sauna room with his card key in the women's time! Not feeling good. Should the entry time be audited by the hotel ??

Stayed in July 2023

The wash around the shower cabinet

Easy check in, Nice and stylish place

Stayed in July 2023

I couldn't use the spa facilities and mainly chose Sokos Kimmel Joensuu because it was going through maintenance, and I wish they had informed me that was unavailable prior to my visit. It was quite disappointing in that regard. I wish they had a couple of things accessible for Muslim visitors.

I recently had the pleasure of trying out their restaurants, and I have to say, it was fantastic! The ambiance was cozy and inviting, and the service was top-notch. The menu had a great variety of options and everything I ordered was delicious. I highly recommend checking it out if you're in the area. Overall, a wonderful dining experience that I can't wait to repeat. However, it is quite pricy, to be honest. Additionally, I like the safety of the area, but it is quite the quiet area.

Stayed in June 2023

A little slow procedure for checking-in.

Very nice location next to the city centre and in front of the park of the river. The room was really confortable, so very excellent the breakfast.

Stayed in May 2023

Room prices are high

Great Hotel in Joensuu, nice made rooms, great breakfast and friendly staff. Everything in walking distance, super close to train and bus.

Stayed in April 2023

Nothing to mention

Location was excellent! I was lucky to experience a snowy day which made the location even more beautiful! :) The room was very clean and quiet.

Stayed in February 2023

Haven't had time to use the Spa and the Gym :( I could not find any brushing or waxing machine or tool for shining my shoes which was getting muddy and dirty during winter. And self-check in was not recognising my booking.

The area, Quietness, easy access and having wings on two sides of the hotel. and off course the ginger shots in the morning. There was also modernism in the architecture of the hotel which makes it kinda lux.

Stayed in February 2023

Too soft bed, inside led lights (probably for emergency call)

About breakfast more imagination, for example different warm food like vegetable...

Stayed in November 2022

the property is beautiful and clean

Stayed in October 2022

Nothing, we loved it

Beautiful tastefully decorated hotel next to the rail station, wonderful food, great showers, very comfortable beds

Stayed in September 2022

small room loud music from bar empty fritz, no drinks, nothing… dogs barking on some of the room no free parking for car

breakfast and spa. sauna, steam room good warm pool good

Stayed in September 2022

The spa should have been included in the price.

Great breakfast.

Stayed in August 2022

Everything was good.

The hotel is conviniently located between the railway station and the city centre. I had an issue with something in my room, and was prepared to give a lenghty explanation, but the receptionist found an immediate solution in an effective and helpful manner. This friendly "customer first" attitude makes me want to come back. The absolute highlight of the stay was the generous breakfast spread with a good, varied selection to choose from.

Stayed in July 2022

No free parking. The sauna was in renovation.

Great breakfast, big comfortable bed, huge pillows. All in all, a good place to stay.

Stayed in June 2022

all the stuff in the hotel, the staff.

Stayed in June 2022

Bar closed at 11pm

Nice staff, quiet

Stayed in June 2022

Parking is available across the road, but despite huge space and the effort of driving there and (albeit short) walk back, it costs you 16 eur per day in this remote city.

Modern, comfortable, extremely nice staff. Lovely local products available eg at breakfast buffet. Very good food at restaurant, real pros at the bar.

Stayed in April 2022

The train station was under construction, so it was a bit confusing and I couldnt find the right place at first. It could be the phone signal was not that accurate.

The breakfast was lovely, croissants, heart shaped bread and hot chocolate. The hotel is beautifully decorated, enjoyed it a lot.

Stayed in September 2021

Even we were on 4th floor, couldn’t sleep from the noise, people shouting and arguing loudly until 3 am

Clean, quite new facilities

Stayed in March 2024