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Reviews of Bella Pais This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Main Street, Maleme, 73100, Greece

#32 of 41 hotels in Maleme

Guests' Choice

Review Score

Based on 25 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    6.4

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Showing 1 - 25

  • Reviewed: October 1, 2021

    9.0
    Lovely hotel and wonderful staff
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 13 nights
    • Submitted from a mobile device

    The pool could do with a deep clean but we went at the end of the season so imagine that would be done soon

    The facilities are great - everything you could need. The cleaning was perfect and the staff really lovely. They could'nt have helped us more - we are very grateful! Thank you

    Stayed in September 2021

  • Reviewed: September 19, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The food doesen’t taste anything. Like nothing. Same breakfast everyday and lunch. We said that we were one vegetarian, but the chef didn’t know, and when we told him- he got wery wery rude and angry at us ; «we have alot of vegetarian» and then we showed us salad and tomates.. nor great. We did also needed to take salt and pepper on everyting. No taste. But THANKS to the bar-lady who talked to the chef and made sure that we got something else than salad. Big waves at the beach, and big rocks- but it was ok the 2’ last days. But not the hotel’s fault. Everything else is very fine, but not the food.

    Great rooms with view, nice pool, great bar, lovely people working at the hotel, friendly staff, great all- inclusive bar (and the bar-lady!). Good valute for the money. Thank you so much, «bar-lady» from Athens😊

    Stayed in September 2021

  • Reviewed: September 18, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Semi-basement
    • Stayed 7 nights

    Breakfasts were repetative, maybe good enough to kill the hunger. We didn't expected anything special. In fact majority of hotels in Greece have similar standard.

    Calm and quiet location, close to the beach with free hotel-owned sunbeds. Lot's of tavernas near by. Well commuted - the bus stop is less than 5 min. walking distance. The food wasn't fancy, but actually quite tasty. In general great it was great, relaxing stay. Perfect value for money.

    Stayed in August 2021

  • Reviewed: September 17, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    The rooms that are not renovated yet have beds that are really hard to sleep on, our backs hurt allover. Also, there are no glasses, cutlery or plates in the kitchen in the studio. In the new rooms it would be nice to put a wardrobe to hang your things on near the door and also a larger rack near the shower to hang your towels on in the bathroom. Breakfast was the same each day, it is a buffet, plenty to pick from. Quality was decent. Coffee was simple but a good option.

    Because we first asked for a room with sea view, we got a studio that had not been renovated yet. The fridge was large with a big freezer compartiment which was very useful to put bottles of water before going to the beach the next day. The bed consisted of two single beds put together and the mattress was very hard. The next morning we asked for a different room and they gave us one of the renovated ones without any fuss. It had a very nice double bed and a pretty bathroom. The pool was pretty and clean. Lots of sunbeds to choose from.

    Stayed in September 2021

  • Reviewed: September 9, 2021

    8.0
    Best for relaxation in a quiet area
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    - The rooms could be provided with some basic stuff, like a kettle, a teaspoon, plates, as long as there is a space like a little kitchen area going on. For families this stuff are sometimes necesities.

    * The pool, the room is spacious, the balcony, the fact that even if the area is very calm and quiet every fay, you have everything you need in less thab 300m away: the beach, terraces, tavernas, phaacy, supermarket with anything you need, rentals, coffee shops, bus station.

    Stayed in September 2021

  • Reviewed: August 21, 2021

    8.0
    Meals schedule
    • Leisure trip
    • Couple
    • Studio Semi-basement
    • Stayed 6 nights
    • Submitted from a mobile device

    Pillows are to hard and big, hours of meals could be more convinient, because they are not good if you are coming "late" (around 8:40) you already missed dinner time. WiFi- it is offered free WiFi but it was not reaching in my room, not even phone signal. Light: at night there are red and green lights which disturbs sleeping if you like to have a dark room.

    Personal is really nice and helpful.

    Stayed in August 2021

  • Reviewed: August 16, 2021

    9.0
    Spacious and clean!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 7 nights

    The hotel has some renovated rooms but you cannot choose from the beginning what type of room you are booking. After I booked the room I messaged the property via booking to have a renovated room and I was told I would get a very nice room ... of course, I received a not renovated room. Anyway, it was a nice and clean room but as an improvement, I would suggest having a choice from the start.

    The pool area is very nice, rooms are very big and clean and the breakfast is decent. The area is very quiet during the night.

    Stayed in August 2021

  • Reviewed: July 14, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Poor breakfast and Wi-Fi.

    Stayed in July 2021

  • Reviewed: September 4, 2021

    10
    Great hotel, very kind people, awesome bartender and good kitchen. But not so good for snorkeling.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights

    1. The area around was a bit sleepy. If you compare this area to Croatia, or Bulgaria we had a feeling that we came in October. But this might be connected with a fact that the Corona was striking back in Greece. In bigger resorts, we were used to travel with the small touristic train, that was appearing every 15 minutes. Here, the train came like once a day a and you have to book for it. So it was a bit pointless. But this is a choice... if you want small and quite resort... this is the place. 2. The sea nearby the the hotel was for some reason a bit muddy. Not dirty from the industry or anything like this. Just not crystal clear for snorkeling. So if you like to ride on the waves and swim, it is perfectly fine. But for snorkeling, you need to travel to another beach... and there are plenty of options in Crete. 3. If you are too much detail focused, you could see small things like the doors or the reception desk are obviously older then some other elements. Like... the bathroom was almost new and reconstructed, just like the balcony, but the doors to the room were obviously worn out. Practically... it does not matter at all, but it is something you could see.

    1. Very nice service on the bar, such as properly shaking the drinks and pouring on fresh ice. Also things like serving beer into glasses from the freezer. You know... all these small details, that makes a difference. Also the bartender was always very kind and patient. 2. The meals were also very nice. Lunches were not so awesome, but dinners were just perfect! Especially considering the size of the hotel, meals were pretty rich, good quality a tasty. Meals were served on time and properly refilled. 3. I really like the way, how the hotel was sorted out. All the rooms were actually close to the pool, rooms were sufficiently big and I really like the way the balcony was done. From technical point of view, it was a balcony, from size point of view... it was a terrace. So greetings to the architect. 4. Hotel was clean and the cleaning lady was doing here job regularly. Almost constantly, somebody was cleaning something around, even the bar was kept clean. 5. This has nothing to do with the hotel... but the weather was awesome. It was impossible to find a single cloud for 5 days in a row!!! Just perfect for summer vacation. 6. Also the service on the beach was nice. We had pretty much our own lifeguard, warm sweet water shower and sufficient amount of sun-beds.

    Stayed in August 2021

  • Reviewed: August 6, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 12 nights
    • Submitted from a mobile device

    The pool area was just what I wanted The staff are very friendly

    Stayed in August 2021

  • Reviewed: July 20, 2021

    3.0
    We would definitely never go back there
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    During the check in the receptionist (or it was also the hotel owner, an elderly gentleman) gave us a room that we did NOT book through booking. At the reception we argued for half an hour about it because he claimed that the guest does not book pictures of the room but the number of beds in the room ?? !!! In the end, "like" had to remove some people in order for us to enter the room we had booked. And when the holidays began. He didn't tell me when breakfast started or anything about the hotel. The hotel just looks good in the picture but also really nothing special. Breakfast is awful, we could literally eat only croissants because the rest was bad. The location of the hotel is Catastrophic, the nearest beach is very ugly gray rough rocks with gray sand and often blows so there are big waves and dirty sea. But in places near Chania there are very beautiful sandy beaches.

    I liked the tidiness of the room.

    Stayed in July 2021

  • Reviewed: October 7, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Not so many options to eat in all inclusive. Very repetitive.

    Rooms are nice and clean. Staff very friendly and helpful.

    Stayed in September 2021

  • Reviewed: October 1, 2021

    10
    A wonderful place to spend your vacation
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    ❤️

    The hotel location is perfect. It is close to the sea, restaurants, bars, supermarket and bus stop. You can enjoy the relaxing area and the swimming pool, good and fresh food in the hotel's restaurant and nice music in the bar. The stuff is very helpful. There is a great choice of excursions, water sports activities - you just have to ask and choose what you like. 🙂 Beautiful nature and friendly people. I had a nice, really relaxing time. My best compliments and wishes to the hotel Team. Thank you for your hospitality!

    Stayed in September 2021

  • Reviewed: July 21, 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    The food was mediocre

    Stayed in July 2021

  • Reviewed: August 22, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: August 4, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: August 30, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: June 6, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: August 25, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Semi-basement
    • Stayed 9 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: August 14, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: August 7, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: July 26, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Semi-basement
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: October 13, 2021

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: October 4, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2021

Showing 1 - 25

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