Reviews of Holiday Inn Express Hong Kong Causeway Bay, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 33 Sharp Street East, Hong Kong, Hong Kong
#136 of 275 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 822 hotel reviews
7.7Score breakdown
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Cleanliness
7.8
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Comfort
7.9
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Location
9.3
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Facilities
7.5
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Staff
8.6
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Value for money
7.7
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Free Wifi
8.7
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Reviewed: May 27, 2024
Alok
United Kingdom18 Reviews2 helpful votes8.0“Great location right behind time square mall”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lift 🛗 was not working throughout our stay which was inconvenient . You need to change 2 lifts to go from G to lobby and to room
Great location, MRT station 5 mins walk
Stayed in May 2024
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Reviewed: May 27, 2024
Rishi
South Korea1 review7.0“Convenient and comfortable”- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
The set menu breakfast options were quite disappointing. A buffet breakfast, however small, would have been much better. The only thing good about the breakfast was perhaps the coffee!
Stayed in May 2024
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Reviewed: May 21, 2024
Abhijit
India4 Reviews8.0“Good value for money”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options, no iron and bathroom door lock missing
Location and room size & cleanliness
Stayed in May 2024
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Reviewed: May 18, 2024
Ingrid
Australia13 Reviews1 helpful vote9.0“Great hotel near Times Square. Good value and big room.”- • Leisure trip
- • Group
- • Standard Double Room - High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
Great location! Next to Times Square. Close to foods and entertainment. Rooms are good size. Breakfast included which was a plus.
Stayed in April 2024
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Reviewed: May 16, 2024
Espanto
Philippines1 review7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed
- • Stayed 4 nights
- • Submitted from a mobile device
I just don’t like their breakfast, we thought it is a buffet style but indeed up in ala carte and does not have a kid friendly meal.
I like it, very convenient to roam around the city and it is very near to mtr and access to food stalls.
Stayed in May 2024
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Reviewed: May 15, 2024
Liam
United Kingdom1 review8.0“Enjoyed overall would come back”- • Leisure trip
- • Group
- • Standard Double Room - High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
The breakfast options weren’t great would rather have just had a buffet and it was a bit hectic in the morning.
Location is good next to a tube station entrance and a shopping centre
Stayed in May 2024
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Reviewed: May 14, 2024
Mei
United Kingdom17 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Queen Room with Single Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
the sofa bed needs to be replaced , very old and very thin mattress.
Great Location. It was very useful to have an onsite washer dryer.
Stayed in April 2024
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Reviewed: May 11, 2024
Panisa
Thailand27 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Room - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
None. All is good.
- location next to time square and MTR exit - super clean - nice staff - no deposit required - nice breakfast
Stayed in May 2024
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Reviewed: May 8, 2024
Cindy
New Zealand24 Reviews8.0“Staff member Pierre Lam was very helpful to us.”- • Leisure trip
- • Couple
- • Standard Double Room - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
All good
Very tasty
Stayed in May 2024
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Reviewed: May 5, 2024
Go
Philippines2 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room - High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
There was a bit of unpleasant smell on our pillow cases and bed sheet on the first day. Not sure if that's coming from the laundry detergent that was used.
Staffs are all friendly and helpful
Stayed in May 2024
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Reviewed: May 5, 2024
Elizabeth
Australia16 Reviews8.0“Brilliant location”- • Leisure trip
- • Solo traveler
- • Standard Double Room - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
Basic accommodation but it was clean and the location is amazing. All the staff were friendly and professional and the included breakfast was acceptable
Stayed in May 2024
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Reviewed: May 4, 2024
Joyce
Singapore6 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast is bad. It could be better with buffet style and some dim sum
Staff are friendly
Stayed in May 2024
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Reviewed: May 1, 2024
Joachin
United Arab Emirates2 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Standard Double Room - High Floor
- • Stayed 2 nights
Breakfast horrible. somewhat prison environment. Tasteless and not hygienic. Even I did not enjoy the coffee with milk. The milk is so thick and having a bad smell.
location and room excellent
Stayed in April 2024
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Reviewed: April 27, 2024
Yvonne
Canada5 Reviews7.0“Choose this hotel cos of its excellent location. Rooom was acceptable.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
Breakfast was terrible but was included in my hotel rate. Would prefer to opt out of breakfast.
Location
Stayed in March 2024
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Reviewed: April 27, 2024
Kathy
United Kingdom2 Reviews9.0“Helpful staff”- • Leisure trip
- • Family with young children
- • Standard Double Room - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Some of the facilities are dated compared to other hotel chains, but this hotel is clean
All of the staff have been very friendly and helpful. They have taken great care to look after my family. We had to extend our trip for a few nights as my young child has fallen ill and he had to recover before we could fly home. All staff members have been caring, understanding and helpful, especially the ladies of the housekeeping team. Thank you again for helping to support a young family looking after a sick young child.
Stayed in April 2024
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Reviewed: April 27, 2024
Hong
Singapore2 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Foods for breakfast was very disappointing…
Stayed in April 2024
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Reviewed: April 24, 2024
Mercy
United Arab Emirates5 Reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The pillows smell odd like cigarette smoke.
The property is just 2 mins walk to the Causeway Bay train station and Time square. The location of the hotel is very convenient.
Stayed in April 2024
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Reviewed: April 19, 2024
Matthew
United Kingdom4 Reviews1 helpful vote8.0Very Good- • Business trip
- • Family with young children
- • Standard Double Room - High Floor
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast.
The location is really good. Clean rooms.
Stayed in April 2024
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Reviewed: April 17, 2024
Hendra
Indonesia6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room - High Floor
- • Stayed 2 nights
- • Submitted from a mobile device
- The rooms' electrical outlet should be changed to universal outlet. Right now the rooms only have UK type electrical outlet which is incovenient for guests who don't carry electrical adapter. - The breakfast was disappointing. I thought it's going to be standard buffet like any other Holiday Inn Express that I have stayed before like in Singapore or Macau. It turns out you can only choose from 4 choices of breakfast set. And the taste is so so. Weird decision for the hotel , I hope they will change it soon to buffet. - The Toilet seat should include a bidet spray. As a lot of guests are accustomed to clean with bidet spray, not only toilet paper.
Check in and check out process was easy and fast. Staffs are helpful and friendly.
Stayed in April 2024
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Reviewed: April 14, 2024
Hockwoei
Malaysia14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Waiting area for taxi and uber downstairs is too narrow and can be too crowded during peak check out hours.
Super convenient location, near to all shopping, restaurants and public transport
Stayed in April 2024
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Reviewed: April 13, 2024
Wei
Malaysia5 Reviews7.0Good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
We are a family of 3. So, we had a room with 2 single beds and a sofa bed. The two single beds were good and comfortable. However, the sofa bed was old. The base was uneven. We complained about the sofa bed. Then, we were transferred to another room but the condition of the sofa bed was still the same. If the hotel can refurbish the sofa bed or provide a roll-away, it would be good.
The location is good. It is right behind Time Square. The breakfast was ok. The room is spacious. The staff was friendly and helpful.
Stayed in April 2024
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Reviewed: April 11, 2024
Nicholas
United Kingdom20 Reviews4 helpful votes7.0“Great Location.”- • Leisure trip
- • Solo traveler
- • Standard Double Room - High Floor
- • Stayed 7 nights
- • Submitted from a mobile device
V limited breakfast menu - only 4 options - 2 Chinese & 2 European, so it becomes a bit repetitive after a few days. Although there is a gym, there are no floor mats, so floor work is not possible/hygienic.
Superb location, v friendly staff
Stayed in April 2024
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Reviewed: April 9, 2024
Jayvibhav
India3 Reviews2 helpful votes9.0“Excellent location, warm hospitality and well kept rooms”- • Leisure trip
- • Couple
- • Standard Double Room - High Floor
- • Stayed 3 nights
- • Submitted from a mobile device
Every thing was fine
Breakfast should have more variety/options.
Stayed in April 2024
-
Reviewed: April 9, 2024
Joanne
United Kingdom5 Reviews8.0“Friendly hotel at great location”- • Leisure trip
- • Couple
- • Standard Double Room - High Floor
- • Stayed 5 nights
- • Submitted from a mobile device
Great location and easy for MTR
Stayed in April 2024
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